May 11, 2017
Latest addition to the Clover family gives business owners greater mobility for commerce enablement
Clover Flex is fully integrated into the Clover operating platform, making it easy for business owners to use it alongside their other Clover devices
NEW YORK--As commerce evolves beyond the traditional storefront, so does the need for businesses to provide their customers with a seamless payment experience, regardless of where they check out. First Data (NYSE: FDC), a global leader in commerce-enabling technology, today launched Clover Flex, a smart payment terminal designed to fit comfortably as a handheld device or on the countertop. The latest addition to the Clover family, Clover Flex harnesses the full power of the Clover platform. Clover Flex can accept PIN entry, NFC, mag stripe transactions, electronic gift cards, and can process EMV chip cards in less than three seconds.
While Clover Flex is available for businesses of all sizes, its design makes it ideal for restaurant, retail, and service-based industries that want to take the checkout experience to the customer. Compact enough to be a handheld device, Clover Flex makes it easy to accept payments in-line, at the table, on the shop floor, or in the customer’s home. Business owners using Clover Flex can monitor sales remotely on their computer or mobile device through the Clover dashboard. All transactions are protected with the same security that businesses have come to expect from Clover.
Clover Flex is the first PCI PTS 5.0 certified smart terminal available on the market. It can be used as a standalone device or seamlessly integrate with the broader family of Clover products for a connected commerce experience. Through this integration with the Clover platform, businesses can leverage the tools from the expanding network of Clover software partners. Clover Flex is designed for simple software integration, and is available to independent software vendors, value-added resellers, software developers, and system integrators through First Data’s recently-formed Integrated Solutions Group.
“We have made significant investments in innovation at First Data over the past four years, especially with the Clover platform, where we strive to give businesses access to cutting-edge technology,” said Guy Chiarello, President, First Data. “We are thrilled to bring this latest innovation – Clover Flex – directly to the palms of our business clients’ hands.”
Clover has a Net Promoter Score up to 25 points higher than that of a traditional payment terminal. Clover Flex was developed to offer a smart terminal to the mass market and further enhance the overall business owner experience.
“Clover Flex represents the next step forward as we continue to expand our portfolio to meet the unique needs of business owners,” said Dan Charron, EVP, First Data Global Business Solutions. “Clover has made a significant impact to our business in terms of overall client satisfaction and retention. We are proud to bring this new device to the market to continue our mission to simplify commerce for business owners across the country.”
First Data recently implemented a successful Clover Flex pilot during the annual St. Patrick’s Day parade in Savannah, Georgia, a celebration that annually draws nearly half a million visitors from around the world. The festival’s food truck park was outfitted with Clover Flex devices, allowing the vendors to accept non-cash payments for the first time in the history of the festival.
“Clover Flex was a huge help to us in terms of keeping our line moving quickly, and serving as many people as possible during the St. Patrick’s Day festival,” said Jack Jackson, owner of 6 Gear Dog House food truck. “It was easy to use, too!”
Additional features of the Clover Flex include:
- Built-in receipt printer, 1D/2D barcode scanner and camera
- 3.5G (HPSA+) modem with integrated wireless plan on AT&T network (in U.S.)
- Long-lasting Lithium-ion 15.96 Wh (2100mAh @ 7.6v) that can support up to eight hours of business on a single charge, including a charging cradle that makes it easy to power up during down time
- On-screen electronic signature capture that can email, text and store digital receipts, eliminating the need to keep paper receipts which ultimately prevents future chargebacks
- 5-inch, 720x1080 IPS LCD capacitive touch display for bright, crisp images
- Lightweight device only weighing one pound
- Designed for the rigors of mobility through extensive reliability testing
- Works with the full range of Clover software plans, from smart payments to full featured POS
- Access to Clover's web, iOS, and Android apps for real time sales monitoring and reporting
- Access to the Clover App Market, which includes more than 250 apps designed to help businesses operate more efficiently
- 24x7 call center support
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