How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Mastercard and Western Union Explore Digital Model for Refugee Camps

06-20-2017

Research indicates need to integrate access to goods, services and finances in digital format Pur...

Socket Mobile Announces 2017 Second Quarter Release Date and Conference Call

07-20-2017

NEWARK, Calif., July 20, 2017  /PRNewswire/ -- Socket Mobile, Inc. (NASDAQ: SCKT), a leadin...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

Doylestown, PA - May 1, 2017 - SICOM,a leading best-of-breed provider of end-to-end sol...

Vantiv’s triPOS Mobile Named Winner of 11th Annual Pay Award #NRAshow17

05-19-2017

CINCINNATI, May 19, 2017 /PRNewswire/ -- Vantiv, Inc. (NYSE: VNTV), a leading provider of ...

Verifone Collaborates with Sage to Offer Payment & Cloud Solutions in Europe…

06-28-2017

COPENHAGEN, Denmark--(BUSINESS WIRE)--MONEY20/20 EUROPE – To help merchants of all sizes adapt to tr...

CC’s Coffee House Selects PAR Technology’s Cloud-Based Brink POS Software

05-03-2017

New Hartford, NY- May 3, 2017 - ParTech, Inc. (PAR), a leading global provider of point of...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

Epson BrightLink Pro Interactive Display Wins NewBay’s NAB Best of Show Award

06-05-2017

LONG BEACH, Calif., June 6, 2017 /PRNewswire/ -- Epson, the number-one selling projec...

Wirecard Adds Key Executives, Brad Fauss and Kevin Brown, to Fuel Their North Am…

05-31-2017

CONSHOHOCKEN, Pennsylvania, May 31, 2017 /PRNewswire/ -- Wirecard AG, a leading...

New Temando State of Shipping in Commerce Report Reveals Gap Between U.S. Retail…

06-27-2017

SAN FRANCISCO, June 27, 2017 /PRNewswire/ -- Temando, a leading shipping and fulfilment software...

Sterling Payment Technologies and ExaDigm Announce Wireless EMV Solution

05-18-2017

TAMPA, FLA. (PRWEB) May 18, 2017 – Sterling Payment Technologies, a leading provider of secure payme...

TCPOS Readies POS Solution for North America Hospitality and Food Service Market

06-26-2017

Toronto, Canada (PRWEB) June 27, 2017 TCPOS North America Inc. today announces that it has complete...

As a ’Company with a Cause,’ Beyond, Payment Provider, Attracts Top Sales Talent

07-18-2017

PRINCETON, N.J., July 18, 2017 /PRNewswire/ -- Beyond Inc., a start-up provider of payment proc...

Icon Solutions Expands its Payments Expertise to American and Canadian Market

05-22-2017

London, 17 May 2017, Icon Solutions, the independent IT payment specialist technology provider ...

Total & Worldline Partner with African Fintech InTouch to Support Guichet Un…

07-24-2017

PARIS, France, July 24, 2017/ -- Total (www.Total.com) and Worldline [Euronext: WLN] (www.World...

Retail Imports to Keep Growing Through the Summer - NRF

05-09-2017

WASHINGTON, May 9, 2017 – Imports at the nation’s major retail container ports should see steady inc...

C&S Selects Rosie as Leading eCommerce Provider for Independent Grocers

07-11-2017

ITHACA, N.Y., July 11, 2017 /PRNewswire/ -- Rosie, the industry leading online grocery shopping...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

L2 Report Identifies Digital Strategies for Department Stores to Confront Sinkin…

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- Digital benchmarking firm L2 Inc releases its annual L2 ...

Omnichannel Ordering Delivers at Taziki’s Café

05-31-2017

On a Greek getaway in 1997, Keith Richards and his wife Amy fell in love with small-table Mediterran...

Infosys Announces Strategic Alliance with HP Inc. to Accelerate Digital Transfor…

05-26-2017

San Francisco, CA - May 25, 2017: Infosys (NYSE:INFY) and HP Inc. today launched joint Retail P...

LevelUp Appoints Theresa Dold as VP of Agency Strategy

06-14-2017

BOSTON, June 14, 2017 /PRNewswire/ -- LevelUp, the leading provider of mobile engagement so...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Rain Retail Software Reverb.com Integration, Separate Integrations with D’Addari…

07-12-2017

Springville, Utah (PRWEB) July 13, 2017 Rain Retail Software, a cloud-based point of sale and int...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Epson and Spendgo Raise Funds for No Kid Hungry at Restaurant Leadership Confere…

04-25-2017

SAN FRANCISCO, April 25, 2017 /PRNewswire/ -- In conjunction with the Restaurant Leadership Con...

Worldwide Point of Sale Receipt Printer Market: Booming Retail Sector

07-18-2017

ALBANY, New York, July 18, 2017 /PRNewswire/ -- Some of the prominent participants in the globa...

ResellerRatings and Pricefalls Partner to Bring Ratings & Reviews to Member …

06-07-2017

CLEVELAND, June 7, 2017 /PRNewswire/ -- ResellerRatings, the leading integrated b...

Squirrel Releases Latest Version of Restaurant Point of Sale Software #NRAShow17

05-19-2017

Squirrel Professional 10 POS software builds on Squirrel's proven restaurant management platform B...

AEVI announces Nelson Holzner as AEVI CEO

05-02-2017

Paderborn, 02/05/17 - Today AEVI announced the appointment of Nelson Holzner as AEVI chief executive...

Toshiba Companies Join Forces for LEAD 2017 Conference in Orlando

05-02-2017

ORLANDO, Fla. (May 2, 2017) — Toshiba America Business Solutions and Toshiba G...

First Data's Clover Platform to Enable Android Pay's Smart Tap

05-18-2017

NEW YORK--(BUSINESS WIRE)-- Today First Data (NYSE: FDC) announced that its Clover platform will sup...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of B…

07-17-2017

  PURCHASE, N.Y. – July 17, 2017 – Mastercard (NYSE: MA) today announced it has entered into a...

Sephora SEA Chooses Dynamic Yield to Personalize the Entire Customer Journey

06-22-2017

NEW YORK, June 22, 2017 /PRNewswire/ -- Dynamic Yield, the Personalization Technology Stack, to...

NRF Supports Nominee to Lead Customs Agency

07-11-2017

WASHINGTON, July 11, 2017– The National Retail Federation today called on the Senate to confirm U.S...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

Monaco VISA, Cryptocurrency Card, Raises $3M in 3 Days, Announces Instant Cashba…

05-24-2017

ZUG, Switzerland, May 24th, 2017 /PRNewswire/ -- Monaco Technology GMBH, the company behind the revo...

Connect&GO and Mobeewave’s Cashless Payment Solution Enabled by Global Payme…

05-25-2017

May 24, 2017 08:47 AM Eastern Daylight Time MONTRÉAL--(BUSINESS WIRE)--Montreal technology companie...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

First Data to Acquire CardConnect

05-29-2017

 NEW YORK AND KING OF PRUSSIA,PA, MAY 29 2017 – First Data Corporation(NYSE: FDC), a global ...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

SheerID Expands Education Verification Services Around The Globe

04-21-2017

Brings verification capabilities to new countries, new languages Eugene, OR – April 20, 2017 – ...

Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

May 2, 2017 – Bracknell, U.K. – Displaydata, the world’s number one supplier of three-colo...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Zebra Technologies’ Scanner Scale Expedites Checkout Lines and Improves Shopper …

06-29-2017

Lincolnshire, Ill. – June 29, 2017 - Zebra Technologies Corporation (NASDAQ: ZBRA), the market leade...

Posiflex Introduces Ruggedized Multi-Functional Tablet

06-13-2017

June 13, 2017 08:07 AM Eastern Daylight Time HAYWARD, Calif.--(BUSINESS WIRE)--Posiflex has launche...

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

LOURDES HEALTH SYSTEM, MEMBER OF TRINITY HEALTH, SELECTS POS PARTNERS AS THEIR P…

07-14-2017

POS Partners, Inc. has been selected as the point of sale solution provider for Lourdes Health Syste...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...