How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

Better Data Integration and Better Supply Chain Performance Leads to Better Sale…

05-07-2017

by Rob Consoli, Chief Revenue Officer at Liaison Technologies Today’s consumers want what they want...

Multichannel Retailing: An Effective Marketing Concept

06-28-2017

Have you ever had customers examining your product and using their phones to find better deals onlin...

NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant

05-16-2017

DULUTH, Ga.--(BUSINESS WIRE)--When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was r...

TCPOS Readies POS Solution for North America Hospitality and Food Service Market

06-26-2017

Toronto, Canada (PRWEB) June 27, 2017 TCPOS North America Inc. today announces that it has complete...

Florida's Potatopia Deters Underage Drinking With Intellicheck's Age ID

06-29-2017

Fast Casual Restaurant Protects Customers and Communities with Industry Leading Technology Solutio...

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

Wickes Kicks Off Busiest Season with Point of Sale Transformation Pilot

05-10-2017

BOSTON and LONDON—May 9, 2017—OneView Commerce (AIM: ONEV), the retail industry’s leading provi...

Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Four Out of Five Millennials Purchased From Amazon in the Past Month

07-10-2017

In advance of Prime Day, New Yes Lifecycle Marketing data reveals millennials shop more frequently o...

Rain Retail Software Reverb.com Integration, Separate Integrations with D’Addari…

07-12-2017

Springville, Utah (PRWEB) July 13, 2017 Rain Retail Software, a cloud-based point of sale and int...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...

InternetRetailing Publish Reports Reviewing Performance of UK & Europe’s Lea…

07-07-2017

6 July, London Two new Top500 reports have been published by InternetRetailing, taking a comprehens...

Chico’s FAS partners with First Insight

06-22-2017

PITTSBURGH, PA and FORT MYERS, FLORIDA – June 22, 2017 – First Insight, Inc., a technology company t...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

PredictSpring Partners with Tommy Hilfiger to Launch New Mobile App in Europe

04-27-2017

San Francisco, California – April 27, 2017 – PredictSpring, a mobile commerce leader, today announce...

NRA President Dawn Sweeney Leads Conversation on staying “Ahead of the Crave” #N…

05-08-2017

Amazon’s Dan Park and Generation Z expert Jason Dorsey join NRA Show 2017’s high-profile roster of e...

U.S. Police Departments Preventing Underage Drinking with Intellicheck's Age ID

06-01-2017

JERICHO, NEW YORK – June 1, 2017 – The police department of one of the fastest growing cities in the...

POS Solution, Lightspeed, Partners with Montréal’s Fifth Annual MURAL Festival

06-06-2017

MONTRÉAL, June 6, 2017 /PRNewswire/ -- Global tech leader and industry innovator, Lig...

Aaron Weissberger Joins PriceSpider as New VP of Client Success & Operations

06-08-2017

Expanding Retail Tech Provider Keeps Focus on Client Relationships Through Weissberger's Renowned Ex...

Mastercard & Verifone to Enhance EMV Experience

05-11-2017

PURCHASE, N.Y. – May 11, 2017 – Mastercard[1] is joining forces with payments industry leaders to en...

Array Acquires Summit Manufacturing NY-based Manufacturer of POS Merchandising

06-07-2017

Acquisition significantly enhances capacity, geography and client reach. TORONTO and&nbs...

Highlights from Celerant’s 2017 Client Conference

06-12-2017

Staten Island, NY (June 8, 2017) – Celerant Technology, a leading provider of retail technology, hel...

Food Online Ordering Systems Certifies Epson Smart Printer for its Restaurant #N…

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Epson America, Inc., a leading supplier of valu...

Diane von Furstenberg Unifies Commerce with Salesforce Commerce Cloud Einstein

05-16-2017

SAN FRANCISCO, May 16, 2017 /PRNewswire/ -- Luxury fashion brand modernizes in-store sh...

Verifone Collaborates with Sage to Offer Payment & Cloud Solutions in Europe…

06-28-2017

COPENHAGEN, Denmark--(BUSINESS WIRE)--MONEY20/20 EUROPE – To help merchants of all sizes adapt to tr...

Vantiv To Acquire Paymetric

04-30-2017

Builds upon Vantiv's strategy to expand into high-growth channels and verticals Increases Vanti...

Star Micronics Adds CloudPRNT Support for TSP700II, TSP800II, and SP700 Printers

06-26-2017

Always leading - always innovative, Star Micronics is proud to announce that we have added CloudPRNT...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

Urgent Corrective Action Required to Catalyse Debit Card Usage in Malaysian Reta…

07-17-2017

KUALA LUMPUR, Malaysia, July 18, 2017 /PRNewswire/ -- Malaysia intends to leverage debit ca...

Clearent Helps Businesses Process Chip Card Transactions Faster

06-27-2017

Clayton, MO (PRWEB) June 28, 2017 Today, Clearent is launching Quick Chip Technology to business ow...

NRF Supports Nominee to Lead Customs Agency

07-11-2017

WASHINGTON, July 11, 2017– The National Retail Federation today called on the Senate to confirm U.S...

Michigan Good Food Fund Tops $10.5 Million Milestone In Statewide Good Food Inve…

05-17-2017

DETROIT, May 17, 2017 /PRNewswire-USNewswire/ -- Six food enterprises in Grand Rapids, Kalamazoo, So...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

EMV In 1 Second? Speed Up Lines, Lower Costs and Capture Sales

05-04-2017

SAN FRANCISCO, May 4, 2017 /PRNewswire/ -- Index, a leading retail software provider, has reduced EM...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

Official PGA TOUR Stop Tees up APG Cash Drawer for the Third Year

07-17-2017

Minneapolis, MN- July 17th, 2017 - APG Cash Drawer, LLC is proud to have participated...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

Columbus, OH—June 13, 2017—Today, nChannel, the leading provider of multichannel management software...

Full-service Restaurants Face an Uphill Battle Heading into 2017

05-11-2017

CHICAGO, May 11, 2017 /PRNewswire/ -- Technomic reporting indicates that the restaurant industry ove...

New E-Commerce Fashion Venture Allows Shopper to Measure and Order Shoes with Sm…

05-31-2017

New York, NY (August 1st, 2017): Revolutionary fashion-tech brand and smartphone app, True Gau...

TouchBistro Restaurant Point-of-Sale Raises CDN $16.3 million in Series C Financ…

05-31-2017

Led by Napier Park Financial Partners and Japan-based Recruit Holdings  New funds will be use...

MMF's Wheelchair Accessible Payment Terminal Mount is Nominated for 3 Prestigiou…

06-08-2017

Wheeling, IL, June 5th, 2017 – The 2017 North American Office Products Awards (NAOPA) nominees have...

China’s consumption upgrade will double Suning’s sales of American

07-20-2017

WASHINGTON, July 20, 2017 /PRNewswire/ -- Zhang Jindong, chairman of Suning Holdings Group ...

Should Restaurants Offer Free Wi-Fi?

06-07-2017

With the rise of mobile point of sale, having a strong wireless connection at one’s restaurant is cr...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

Study Illustrates Vulnerability in Digital Email Verifications

05-03-2017

  EUGENE, OR -- May 02, 2017 -- Today, SheerID, the leader in eligibility verification ...

​Ritu Kumar Selects Manthan’s Advanced Retail Analytics to Power Merchandising D…

06-30-2017

SANTA CLARA, CA, June 30, 2017: Manthan, a leader in Big Data, Advanced Analytics and Artificial Int...

Pizza Hut Sets Goal Of Hiring Nearly 3,000 Drivers A Month For Rest Of 2017

07-18-2017

PLANO, Texas, July 18, 2017 /PRNewswire/ -- Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE:...