How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

FuturePay Increases Average Order Value for Top Online Retailers by More Than 17…

05-23-2017

SALT LAKE CITY, UTAH (PRWEB) MAY 24, 2017 FuturePay, an instant financing option that allows o...

Cayan Announces Acquisition of Card Payment Services

05-10-2017

BOSTON, MA - May 10, 2017 - Cayan, a payment technology company, today announced it has acquired Car...

Ebates Father’s Day Survey: Electronics, Tools and Sports Tickets Top Gift Wish …

06-13-2017

SAN FRANCISCO—June 13, 2017 – Ebates, a leader and pioneer in cash back shopping and subsidiary of t...

Amazon Drives Consumer Tech Growth Amid Flat Retail Market

07-11-2017

SALT LAKE CITY, July 11, 2017 /PRNewswire/ -- Despite 2016's lackluster total retail sales ...

Verifone Launches Two PCI 5.0 Certified Solutions to Offer Portability & Mob…

06-21-2017

COPENHAGEN, MONEY20/20 EUROPE (June 22, 2017) – Verifone (NYSE: PAY), a world leader in payments and...

Associated Wholesale Grocers Partners With RangeMe to Scale Growth Across All Ca…

05-23-2017

KANSAS CITY, Kan., May 23, 2017 /PRNewswire/ -- Associated Wholesale Grocers (AWG), one of th...

Total & Worldline Partner with African Fintech InTouch to Support Guichet Un…

07-24-2017

PARIS, France, July 24, 2017/ -- Total (www.Total.com) and Worldline [Euronext: WLN] (www.World...

Life is a Beach at The Boardwalk With The Right Point of Sale System

06-30-2017

Case Study: Santa Cruz Beach Boardwalk PROFILE Name: Santa Cruz Beach Boar...

Star Micronics and Elo Partner to Provide a Modernized All-In-One POS Solution

05-08-2017

Star Micronics combines thermal receipt printers with the Elo I-Series for a compact and reliable PO...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

First Data Introduces Local Payments Solution to Power Cross-Border Global Comme…

06-26-2017

NEW YORK--(BUSINESS WIRE)--The rise of global commerce is creating an increasingly borderless econom...

Retailers Welcome New Online Sales Tax Push, Say Congress Has ‘Stalled for Far T…

04-30-2017

WASHINGTON, April 27, 2017 – The National Retail Federation today welcomed renewed efforts in Congre...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...

Major Retailers Choose Savvius Solutions

05-03-2017

WALNUT CREEK, Calif – May 2, 2017 – Savvius™, Inc., a leader in network visibility and performa...

How Retailers CAN Stay Safe from Hefty FCC Fines in SMS Marketing

06-30-2017

Over the past few years, SMS marketing has been a steadily growing trend among retailers.  SMS ...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

CX DISRUPTORS: A Retail Leaders Guide

05-08-2017

LONDON, May 9, 2017 /PRNewswire/ -- What was once considered cutting edge in retail, such...

REVTECH Retail Accelerator Launches Co-working Space

05-24-2017

DALLAS – May 24, 2017 – REVTECH, a Dallas-based retail accelerator program and seed capital fun...

Centric Software Major Game Changing Innovation: Centric Visual Innovation Platf…

05-23-2017

CAMPBELL, California, May 24, 2017 /PRNewswire/ -- Touch-based, multi-device boards trans...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Age ID Technology Advances Law Enforcement Officers’ Efforts To Prevent Underag…

05-04-2017

100 Officers Using Age ID Statewide to Spot Fake IDs JERICHO, NEW YORK – May 4, 2017 – North Caroli...

Payroc Enhances iTransact Payment Gateway and PayFac Program

07-12-2017

TINLEY PARK, Ill.--(BUSINESS WIRE)--Payroc LLC, a leading merchant services and payment processing o...

SmartCard Marketing Systems and Schedule101.com exhibiting at #NRAShow Chicago M…

05-01-2017

The global workforce management (WFM) market is estimated to grow from USD 4.49 Billion in 2016 to U...

MMF's Wheelchair Accessible Payment Terminal Mount is Nominated for 3 Prestigiou…

06-08-2017

Wheeling, IL, June 5th, 2017 – The 2017 North American Office Products Awards (NAOPA) nominees have...

RSPA Elected to 2017-2019 PCI Security Standards Council Board of Advisors

05-19-2017

CHARLOTTE, NC | May 19, 2017- The Retail Solutions Providers Association (RSPA) has been re-electe...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

Samsonite Selects Cloud-Based Aptos Enterprise Order Management

05-11-2017

ATLANTA, May 11, 2017 – Aptos, Inc., a recognized market leader in retail technology solutions, toda...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...

Browns Shoes Selects OrderDynamics OMS to Enhance Omni-Channel Visionary Status

05-25-2017

TORONTO – May 25, 2017 – OrderDynamics, the leading cloud Retail Order Management System (OMS) provi...

Digital Loyalty Solution Improves Customer Retention For High Street Stores

04-27-2017

London, 25/04/17 – AEVI has partnered with UK start-up Loyalzoo to bring their “merchant first” digi...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Retail Executives Convene for the Velocity My Private Brand Conference

07-12-2017

CHARLOTTE, N.C., July 12, 2017 /PRNewswire/ -- Velocity: the rate of speed&nbs...

Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

June 1, 2017 – Atlanta, GA and Anaheim, CA – Bluefin Payment Systems, the leading provider of P...

Retailers Dismiss New House Bill to Block Sales Tax Fairness

06-14-2017

WASHINGTON, June 13, 2017 – The National Retail Federation today voiced its opposition to legislatio...

POS Terminal Market: Growth Boosted by Stipulations to Comply With Secured Syste…

07-17-2017

ALBANY, New York, July 17, 2017 /PRNewswire/ -- Transparency Market Research's new report on th...

National Digital Marketing Agency Increases Digital Engagement for Online Appare…

06-22-2017

PORTLAND, Ore., June 22, 2017 /PRNewswire/ -- With over 400 million impressions to date, 250K s...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

NRF Supports Nominee to Lead Customs Agency

07-11-2017

WASHINGTON, July 11, 2017– The National Retail Federation today called on the Senate to confirm U.S...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Restaurant Mobile App, Humrun, Selects Trevelino/Keller as Agency of Record

06-13-2017

ATLANTA, June 13, 2017 /PRNewswire/ -- Humrun, a repair app that quickly connects restaurants with h...

Diebold Nixdorf Announces Partnership With Kony for Transformation In Financial…

05-22-2017

NORTH CANTON, Ohio – Diebold Nixdorf (NYSE: DBD), the global leader in connected commerce, today ann...

Three Key POS Trends Driving Innovation in Retail

05-31-2017

By: Larry Fandel, Director of Product Management, Retail System Engineering, Fujitsu America, Inc.&n...

PredictSpring Partners with Tommy Hilfiger to Launch New Mobile App in Europe

04-27-2017

San Francisco, California – April 27, 2017 – PredictSpring, a mobile commerce leader, today announce...

Disrupt, Differentiate And Win In A Crowded Market through Leveraging Packaging

05-17-2017

OAK BROOK, Ill., May 17, 2017 /PRNewswire/ -- Rigid packaging leader TricorBraun toda...

Brazil Retail Show - Reflexis, Seal Technology Partner To Exhibit At APAS

05-01-2017

We are pleased to partner with Seal, a company with more than 30 years of experience in Brazil, ...

Retail of Things - The Journey of IoT in the Universe of Retail

05-01-2017

Retail is a tough industry to survive in. The competition is rough, margins are low and customers ar...

Focus POS Previews Cloud-Based Solution at NRA Show 2017

06-08-2017

San Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) soft...

NRF to Host Vice President Pence at Retail Summit

07-17-2017

WASHINGTON, July 14, 2017 — Members of the National Retail Federation will hear from Vice President ...

Epson and AfterWords Announce Strategic Partnership #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

Global Payments Partners with CaixaBank, Samsung, Visa & Arval to Establish …

07-14-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

Amazon And Whole Foods - Good or Bad For Retail Point of Sale? 9 executives weig…

06-20-2017

Last Friday’s bombshell news seems to have taken many by surprise.   We received dozens of...