How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...

ResellerRatings and Pricefalls Partner to Bring Ratings & Reviews to Member …

06-07-2017

CLEVELAND, June 7, 2017 /PRNewswire/ -- ResellerRatings, the leading integrated b...

Peninsula FCU Finds Convenience and Security In CPI Card Group’s Card@Once Solut…

06-08-2017

LITTLETON, Colo., June 8, 2017 – CPI Card Group (NASDAQ:PMTS, TSX:PMTS), a global leader in financia...

Worldpay’s Vice Chairman Ron Kalifa Named in Top 100 of Ethnic Minority Leaders …

05-25-2017

25 May  2017 – London — Today, Worldpay’s vice chairman Ron Kalifa has ranked in third pla...

Focus POS Hosts a Successful 2017 Tech Conference

05-08-2017

Focus POS Technicians Turn Out for the Educational Networking Event San Antonio, TX – May 8, 2017 ...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

Bluebird Expands Distribution Agreement with ScanSource POS and Barcode

06-11-2017

Seoul, South Korea (PRWEB) June 12, 2017 Bluebird Inc., innovator and global leading manufacturer o...

Alcoholic Beverage Control Board Deploys Intellicheck's Age ID To Avert Underage…

05-18-2017

JERICHO, NEW YORK - May 18, 2017 - The Durham County Alcoholic Beverage Control Board (ABC) in North...

Rain Retail Software Reverb.com Integration, Separate Integrations with D’Addari…

07-12-2017

Springville, Utah (PRWEB) July 13, 2017 Rain Retail Software, a cloud-based point of sale and int...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

EMV In 1 Second? Speed Up Lines, Lower Costs and Capture Sales

05-04-2017

SAN FRANCISCO, May 4, 2017 /PRNewswire/ -- Index, a leading retail software provider, has reduced EM...

Vantiv’s triPOS Mobile Named Winner of 11th Annual Pay Award #NRAshow17

05-19-2017

CINCINNATI, May 19, 2017 /PRNewswire/ -- Vantiv, Inc. (NYSE: VNTV), a leading provider of ...

Amazon Drives Consumer Tech Growth Amid Flat Retail Market

07-11-2017

SALT LAKE CITY, July 11, 2017 /PRNewswire/ -- Despite 2016's lackluster total retail sales ...

Some of the Must-Attend Sessions At 13th Annual IRCE Conference June 6-9 Chicago

05-08-2017

 MARK YOUR CALENDARS FOR THESE “MUST-ATTEND” SESSIONS AT THE 13TH ANNUAL IRCE CONFERENCE, J...

Internet Retailer Recognizes the Two Companies for Achievements in B2B E-Commerc…

05-31-2017

CHICAGO, May 31, 2017 /PRNewswire/ -- Episerver, a global provider of a single platfo...

L2 Report Identifies Digital Strategies for Department Stores to Confront Sinkin…

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- Digital benchmarking firm L2 Inc releases its annual L2 ...

Chain Restaurants Call For Congressional Action on Outdated Ethanol Law

07-06-2017

Harmful Old Mandate Continues Despite New Market Consequences WASHINGTON, July 6, 2017 – The Nation...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

CX DISRUPTORS: A Retail Leaders Guide

05-08-2017

LONDON, May 9, 2017 /PRNewswire/ -- What was once considered cutting edge in retail, such...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

Doylestown, PA - May 1, 2017 - SICOM,a leading best-of-breed provider of end-to-end sol...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

Mastercard Expands QR Payments Choice

07-19-2017

PURCHASE, N.Y. – July 19, 2017 – Mastercard today outlined plans for greater choice in retail paymen...

Segment Customers To Send The Right Email Message Every Time

06-08-2017

 By Ian Goldman | CEO Celerant Technology    You already know that your custom...

POS Portal and Retail Realm Partner for Easy Delivery of Secure Payment Solution…

05-31-2017

Sacramento, CA (May 17, 2017): POS Portal is excited to announce a new, streamlined process for proc...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

How Texting Makes Scheduling Staff Easier

06-14-2017

When you run a restaurant, keeping your restaurant fully staffed can be a challenge. When you implem...

Crocs Deploys AccuStore to Improve Store Intelligence and Drive Execution

04-27-2017

Clearwater, FL, April 27, 2017 – AccuStore is proud to announce that it has become the preferre...

Texas Humor Enhances Mobile Shopping Experience Through App Powered by Shopgate

07-18-2017

AUSTIN, Texas – July 18, 2017 – Shopgate, the leading SaaS shopping app platform, today announced Te...

Mastercard Announces Its Summer 2017 Start Path Class

06-26-2017

New wave of startups to focus on the use of beacon technology, contactless solutions and artific...

Digital Loyalty Solution Improves Customer Retention For High Street Stores

04-27-2017

London, 25/04/17 – AEVI has partnered with UK start-up Loyalzoo to bring their “merchant first” digi...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

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Epson and Spendgo Raise Funds for No Kid Hungry at Restaurant Leadership Confere…

04-25-2017

SAN FRANCISCO, April 25, 2017 /PRNewswire/ -- In conjunction with the Restaurant Leadership Con...

13th Annual IRCE Conference Draws Biggest Companies and Leaders in the E-Commerc…

05-11-2017

CHICAGO, IL (May 11, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE), t...

Centric Software Major Game Changing Innovation: Centric Visual Innovation Platf…

05-23-2017

CAMPBELL, California, May 24, 2017 /PRNewswire/ -- Touch-based, multi-device boards trans...

Amazon to Acquire Whole Foods Market For $13.7 Billion

06-16-2017

Whole Foods Market ranked #28 and Amazon ranked #2 on Fortune’s 2017 list of World’s Most Admired Co...

Toshiba Companies Join Forces for LEAD 2017 Conference in Orlando

05-02-2017

ORLANDO, Fla. (May 2, 2017) — Toshiba America Business Solutions and Toshiba G...

Apple Pay available to Mastercard customers in Italy

05-17-2017

Mastercard Digital Enablement Service Ensures Safe and Secure Payments with Apple Pay Milan – May...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

Agilence Adds Key Hires to Executive Leadership Team

07-19-2017

MOUNT LAUREL, N.J., July 19, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based...

Toast POS Launches Free Food Cost Calculator Tool Benefitting Nonprofits #NRASho…

05-19-2017

BOSTON, May 19, 2017 (GLOBE NEWSWIRE) -- Now more than ever, restaurants need technology to compete ...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

CPI Card Group Demonstrates Prepaid Leadership and Expertise at Card Forum &…

05-03-2017

Littleton, Colo. — (May 4, 2017) – CPI Card Group (Nasdaq: PMTS, TSX: PMTS), a global leader i...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

LevelUp Appoints Theresa Dold as VP of Agency Strategy

06-14-2017

BOSTON, June 14, 2017 /PRNewswire/ -- LevelUp, the leading provider of mobile engagement so...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

Conformance Technologies Receives ETA’s PayPal Tech Innovation Award

05-16-2017

May 16, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...

NRA President Dawn Sweeney Leads Conversation on staying “Ahead of the Crave” #N…

05-08-2017

Amazon’s Dan Park and Generation Z expert Jason Dorsey join NRA Show 2017’s high-profile roster of e...

Monaco VISA, Cryptocurrency Card, Raises $3M in 3 Days, Announces Instant Cashba…

05-24-2017

ZUG, Switzerland, May 24th, 2017 /PRNewswire/ -- Monaco Technology GMBH, the company behind the revo...