How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Loop Commerce Reveals Top Gifts and Consumer Behavior Insights for Mother’s Day…

05-18-2017

Menlo Park, CA, May 17, 2017 – Loop Commerce, the company behind the award winning GiftNow™ pro...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

ProphetLine Releases Latest POS Version with Enhanced Retail Easy Retailing Func…

05-25-2017

(Fort Smith, Arkansas) -- There are hundreds of entry level Point of Sale systems that can open a dr...

Cayan Announces Acquisition of Card Payment Services

05-10-2017

BOSTON, MA - May 10, 2017 - Cayan, a payment technology company, today announced it has acquired Car...

Point-of-Sale Software Industry Spurs Rust Belt Rebirth

05-15-2017

BUTLER, Pa. – The point-of-sale industry not only provides a valuable technology product to thousand...

Drync Expands Mobile Ordering App Platform for Liquor Retailers, adds Android

06-14-2017

SOMERVILLE, Mass., June 14, 2017 /PRNewswire/ -- Drync, Inc., the mobile ordering and marketing...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

Aptos to Acquire TXT Retail, Global Provider of Merchandise Lifecycle Management…

07-24-2017

ATLANTA and MILAN, July 24, 2017 – Aptos, Inc., a recognized market leader in retail technology solu...

Ampleon Selects Model N Revenue Cloud for High Tech to Simplify Internal Process…

07-13-2017

REDWOOD CITY, Calif., July 13, 2017 /PRNewswire/ -- Model N, Inc. (NYSE: MODN), the leading pro...

Bluebird Expands Distribution Agreement with ScanSource POS and Barcode

06-11-2017

Seoul, South Korea (PRWEB) June 12, 2017 Bluebird Inc., innovator and global leading manufacturer o...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Mastercard Brings Faster, Safer Payments to Expedia with Masterpass

05-16-2017

Masterpass now accepted online to make booking travel on Expedia.com, Orbitz and Travelocity even mo...

DiSa Digital Safety USA Will Present Point-of-Sale Activation Solution

05-25-2017

PHOENIX, ARIZONA (PRWEB) MAY 26, 2017 DiSa Digital Safety USA, provider of the world’s fir...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

First Data to Acquire CardConnect

05-29-2017

 NEW YORK AND KING OF PRUSSIA,PA, MAY 29 2017 – First Data Corporation(NYSE: FDC), a global ...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

UK Hospitality Independents set to Thrive in Ever Changing Economy

05-09-2017

  LONDON, May 10, 2017 /PRNewswire/ -- Independent restaurant roundtable h...

Subway Partners with SiteZeus On Development Strategy

07-20-2017

Tampa, FL — July 20, 2017 — The Subway® restaurant chain has partnered with Florida-based location i...

NRF PROTECT to Honor Law Enforcement, Loss Prevention Experts

06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

Retailers Welcome Labor Department’s Withdrawal of Burdensome Joint Employer Gui…

06-07-2017

WASHINGTON, June 7, 2017 – The National Retail Federation welcomed today’s announcement fr...

Email Marketing Is STILL All About The Messaging

06-22-2017

By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

Back-to-School and Back-to-College Spending to Reach $83.6 Billion

07-13-2017

WASHINGTON, July 13, 2017 – With consumer confidence rising and more young people in school, back-to...

NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

ResellerRatings and Pricefalls Partner to Bring Ratings & Reviews to Member …

06-07-2017

CLEVELAND, June 7, 2017 /PRNewswire/ -- ResellerRatings, the leading integrated b...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

Whirlpool Activates Google Home Functionality, Bringing Google Assistant Capabil…

05-17-2017

Editors note: I've always harbored a secret desire to talk to my dishwasher... not! BENTON HARBOR, ...

Manhattan Releases New Manhattan Active Store Solution to Address the Changing R…

05-09-2017

ATLANTA and LAS VEGAS, May 09, 2017 (GLOBE NEWSWIRE) -- Today, at its annual Momentum customer con...

Shoe Palace Selects Aptos Retail Technology Solutions to Step Up Its Customer Ex…

05-23-2017

ATLANTA, May 23, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

As a ’Company with a Cause,’ Beyond, Payment Provider, Attracts Top Sales Talent

07-18-2017

PRINCETON, N.J., July 18, 2017 /PRNewswire/ -- Beyond Inc., a start-up provider of payment proc...

AEVI Partners with Epos Now to Deliver Cloud POS Systems to Global Marketplace #…

06-26-2017

Copenhagen, Denmark, 26/06/2017 – Today at Money20/20 AEVI and Ep...

First Data Launches New Merchant Solution to Prevent Fraud Across All Commerce C…

06-01-2017

NEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling t...

Adapting to Retail's Evolution

05-22-2017

by Jeff Scott On the surface of it, 2017 has not been the most auspicious of years for brick and m...

Citcon, China Luxury Advisors, The Momentum Group to Bring WeChat Pay, Alipay to…

06-05-2017

WASHINGTON, June 5, 2017 /PRNewswire/ -- Citcon the integrated cross-border payme...

Mastercard Expands QR Payments Choice

07-19-2017

PURCHASE, N.Y. – July 19, 2017 – Mastercard today outlined plans for greater choice in retail paymen...

2017 Trustwave Global Report Reveals Point-of-Sale Breaches Increase

06-20-2017

Fight Against Cybercrime Shows Both Improvements and Downsides CHICAGO – June 20, 2017 –...

Chico’s FAS partners with First Insight

06-22-2017

PITTSBURGH, PA and FORT MYERS, FLORIDA – June 22, 2017 – First Insight, Inc., a technology company t...

Associated Wholesale Grocers Partners With RangeMe to Scale Growth Across All Ca…

05-23-2017

KANSAS CITY, Kan., May 23, 2017 /PRNewswire/ -- Associated Wholesale Grocers (AWG), one of th...

Mastercard Stands Up For Those Who Stand Up To Cancer #StandUpForThem

07-11-2017

Annual Dine Out campaign kicks off with goal of bringing total funds raised to fight cancer to $39MM...

Quri Announces Partnership with BeMyEye, Europe's Leading Mobile Crowdsourcing B…

06-26-2017

SAN FRANCISCO, June 26, 2017 /PRNewswire/ -- Quri, the leader in Performance Driven Merchan...

Retailers Plan to Offer More Promotions for the 2017 Back-to-School Season

07-17-2017

AUSTIN, Texas, July 17, 2017 /PRNewswire/ -- RetailMeNot, Inc., a leading digital savings desti...

Retail Sales is Projected to Generate $19.5 Billion by 2021

05-17-2017

"Home Organization Market: Retail and Industry Trends and Analysis" is the authoritative market rese...