How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

Disrupt, Differentiate And Win In A Crowded Market through Leveraging Packaging

05-17-2017

OAK BROOK, Ill., May 17, 2017 /PRNewswire/ -- Rigid packaging leader TricorBraun toda...

First Data and Flywire Sign Strategic Agreement for International Payments

05-02-2017

NEW YORK & BOSTON--(BUSINESS WIRE)--First Data (NYSE: FDC), a global leader in commerce-ena...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

Retail of Things - The Journey of IoT in the Universe of Retail

05-01-2017

Retail is a tough industry to survive in. The competition is rough, margins are low and customers ar...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transac...

New E-Commerce Fashion Venture Allows Shopper to Measure and Order Shoes with Sm…

05-31-2017

New York, NY (August 1st, 2017): Revolutionary fashion-tech brand and smartphone app, True Gau...

Tripleseat Software Inc. (Restaurant Event App) Closes $7.0M in Funding

06-20-2017

CONCORD, Mass., June 20, 2017 /PRNewswire/ -- Tripleseat, a cloud-based Sales and Event Manageme...

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of B…

07-17-2017

  PURCHASE, N.Y. – July 17, 2017 – Mastercard (NYSE: MA) today announced it has entered into a...

Point-of-Sale Technology Heads Back to the Future

05-23-2017

By Mark Shutt, Principal and Chuck Winter, Technology Leader at North Highland Customer experience...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Sizer Launches New Sizer-Lite Recommendation Engine to Bring Retailers’ Size Cha…

05-16-2017

HERZLIYA, Israel, May 16, 2017 /PRNewswire/ -- Most online stores provide size guide...

Posiflex Introduces Ruggedized Multi-Functional Tablet

06-13-2017

June 13, 2017 08:07 AM Eastern Daylight Time HAYWARD, Calif.--(BUSINESS WIRE)--Posiflex has launche...

Malauzai’s Monkey Insights Analyzes Mobile Versus Internet Banking Usage

06-02-2017

AUSTIN, Texas (June 1, 2017) – Malauzai Software, a provider of mobile and Internet banking SmartApp...

First American Payment Refreshes Brand to Reflect Expertise in Payment Technolog…

05-08-2017

First American Payment Systems, a leader in the payment processing industry, has announced a refresh...

Empyr Introduces CPR: Cost-Per-Revenue O2O Performance Marketing

05-10-2017

SAN DIEGO, CA (PRWEB) MAY 09, 2017 Empyr today introduced CPR™, a cost-per-revenue m...

Aptos Announces New Episode of Award-Winning Commerce of Caring Podcast

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 1, 2017 – Aptos’ award-winning Commerce of C...

Paying Pizza Delivery Drivers Legally & Smartly

06-06-2017

If your pizzeria hires delivery drivers, you've probably got headaches!  Make sure that you are...

Michigan Good Food Fund Tops $10.5 Million Milestone In Statewide Good Food Inve…

05-17-2017

DETROIT, May 17, 2017 /PRNewswire-USNewswire/ -- Six food enterprises in Grand Rapids, Kalamazoo, So...

Socket Mobile Announces 2017 Second Quarter Release Date and Conference Call

07-20-2017

NEWARK, Calif., July 20, 2017  /PRNewswire/ -- Socket Mobile, Inc. (NASDAQ: SCKT), a leadin...

ControlScan Releases New SecureEdge PCI Program Management Platform

05-09-2017

LAS VEGAS, NV--(Marketwired - May 09, 2017) - ETA TRANSACT Booth 420 -- ControlScan, a trusted secur...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

Epson Showcases New Technology in Commercial Label and Package Printing Demo Cen…

05-15-2017

LONG BEACH, Calif., May 16, 2017 /PRNewswire/ -- Epson today announced it has enhanced its Ca...

SafeCharge customers to accept card payments in the U.S. through partnership wit…

05-26-2017

London, May 26th 2017: SafeCharge (LON:SCH), a leading payments technology company, t...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

MJ Freeway Reports Cannabis Retail Sales for April 20 ’4/20’ Holiday Exceeded $4…

04-26-2017

DENVER, April 26, 2017 /PRNewswire/ -- MJ Freeway, the cannabis industry's leading provider of ...

An Open Letter from Criteo to the World's Retailers and Brands

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- After 23 years, Amazon has finally made the inevitable move ...

Connect&GO and Mobeewave’s Cashless Payment Solution Enabled by Global Payme…

05-25-2017

May 24, 2017 08:47 AM Eastern Daylight Time MONTRÉAL--(BUSINESS WIRE)--Montreal technology companie...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

POS Partners, Inc. Announces the Creation of a New Office Location in Washington…

06-14-2017

POS Partners, Inc. is pleased to announce their newest office location; Washington, D.C. Managing th...

Diane von Furstenberg Unifies Commerce with Salesforce Commerce Cloud Einstein

05-16-2017

SAN FRANCISCO, May 16, 2017 /PRNewswire/ -- Luxury fashion brand modernizes in-store sh...

Masterpass by Mastercard Gives U.S. Bank Customers Freedom to Shop Across Device…

05-17-2017

Purchase, N.Y. and Minneapolis, Minn. — MAY 17, 2017— U.S. Bank customers now have access to fast, s...

APG Cash Drawer Announces Hire of Product Manager

06-20-2017

Global Cash Drawer Manufacturer Makes Addition to Project Management Team to Expand its Product Port...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

Growth of Cyber Crime Puts Consumers and Merchants on Collision Course

05-11-2017

TAMPA (May 10, 2017) – A new survey released by Centre for International Governance Innovation (CIGI...

​Pay By Car? Cardtek to Host In-Vehicle Payments Event At BayPay Forum

05-16-2017

MENLO PARK, Calif. – May 16, 2017 – Cardtek, a leading international payment technologies provider, ...

Alliance Data’s Card Services Business Recognized As CIO 100 Award Winner

05-11-2017

COLUMBUS, Ohio, May 11, 2017 /PRNewswire/ -- IDG's CIO recently ranked Alliance Data's car...

New Temando State of Shipping in Commerce Report Reveals Gap Between U.S. Retail…

06-27-2017

SAN FRANCISCO, June 27, 2017 /PRNewswire/ -- Temando, a leading shipping and fulfilment software...

Retailers Plan to Offer More Promotions for the 2017 Back-to-School Season

07-17-2017

AUSTIN, Texas, July 17, 2017 /PRNewswire/ -- RetailMeNot, Inc., a leading digital savings desti...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

Monaco VISA, Cryptocurrency Card, Raises $3M in 3 Days, Announces Instant Cashba…

05-24-2017

ZUG, Switzerland, May 24th, 2017 /PRNewswire/ -- Monaco Technology GMBH, the company behind the revo...

Mastercard Stands Up For Those Who Stand Up To Cancer #StandUpForThem

07-11-2017

Annual Dine Out campaign kicks off with goal of bringing total funds raised to fight cancer to $39MM...

PHP POSTM Partners with Novera Payment Solutions, LLC to Provide...

04-29-2017

(PRWeb April 30, 2017) PHP POSTM a leading provider of Web based software solutions designed excl...

The Most Patriotic Brands in America Revealed in Brand Keys Survey

06-27-2017

NEW YORK, NY June 26, 2017– The 15th annual Brand Keys, Inc. survey of iconic America...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

GSP Customers Top STORES’ Top 100 List

07-21-2017

Clearwater, FL, July 21, 2017 – GSP, a leading provider of retail services, is proud to congratulate...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...