How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

Early payment solution available to small- to mid-sized businesses on leading Electronic Data In...

CPI Card Group Demonstrates Prepaid Leadership and Expertise at Card Forum &…

05-03-2017

Littleton, Colo. — (May 4, 2017) – CPI Card Group (Nasdaq: PMTS, TSX: PMTS), a global leader i...

Payment Systems – Top Tips for Small Business Success

06-16-2017

For customers, there’s nothing more frustrating than spending time shopping in store, only to discov...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

Market Smarter to Your Best Customers with GiftLogic's New Automated Email Recei…

05-05-2017

ENGLEWOOD, FL (PRWEB) MAY 06, 2017 - GiftLogic 2017 point of sale software now includes an...

INTURN RAISES $22.5 MILLION TO ACCELERATE GLOBAL GROWTH OF THE RETAIL INDUSTRY

06-14-2017

New York, NY – June 14, 2017 – INTURN, the technology company that reinvented the way brands and ret...

Associated Wholesale Grocers Partners With RangeMe to Scale Growth Across All Ca…

05-23-2017

KANSAS CITY, Kan., May 23, 2017 /PRNewswire/ -- Associated Wholesale Grocers (AWG), one of th...

Citcon, China Luxury Advisors, The Momentum Group to Bring WeChat Pay, Alipay to…

06-05-2017

WASHINGTON, June 5, 2017 /PRNewswire/ -- Citcon the integrated cross-border payme...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

SAN FRANCISCO, June 13, 2017 /PRNewswire/ -- Bashas', Arizona's favorite hometown grocer, and Inst...

Air Canada and Masterpass by Mastercard Help Travelers Take-Off Faster

07-06-2017

Canada’s number one airline speeds, simplifies online booking experience globally by integrating Mas...

Growth of Cyber Crime Puts Consumers and Merchants on Collision Course

05-11-2017

TAMPA (May 10, 2017) – A new survey released by Centre for International Governance Innovation (CIGI...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

Shuttle Announces XPC NCO3U Kaby Lake Mini Multi-Use PC for 4K Displays

05-30-2017

CITY OF INDUSTRY, Calif., May 30, 2017 (GLOBE NEWSWIRE) -- Shuttle Computer Group, Inc., one of the ...

Subway Partners with SiteZeus On Development Strategy

07-20-2017

Tampa, FL — July 20, 2017 — The Subway® restaurant chain has partnered with Florida-based location i...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

Rain Retail Software Reverb.com Integration, Separate Integrations with D’Addari…

07-12-2017

Springville, Utah (PRWEB) July 13, 2017 Rain Retail Software, a cloud-based point of sale and int...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

Texas Humor Enhances Mobile Shopping Experience Through App Powered by Shopgate

07-18-2017

AUSTIN, Texas – July 18, 2017 – Shopgate, the leading SaaS shopping app platform, today announced Te...

Full-service Restaurants Face an Uphill Battle Heading into 2017

05-11-2017

CHICAGO, May 11, 2017 /PRNewswire/ -- Technomic reporting indicates that the restaurant industry ove...

DiSa Digital Safety USA Will Present Point-of-Sale Activation Solution

05-25-2017

PHOENIX, ARIZONA (PRWEB) MAY 26, 2017 DiSa Digital Safety USA, provider of the world’s fir...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

Multichannel Retailing: An Effective Marketing Concept

06-28-2017

Have you ever had customers examining your product and using their phones to find better deals onlin...

Worldpay Becomes First U.S. Payment Processor to Offer Quick Chip...

04-30-2017

Atlanta, Georgia (PRWEB) May 01, 2017 Worldpay today announces that it can now offer the newest...

BlueCart Acquires Sous, Leading Hospitality Tech Innovation

06-08-2017

MOUNTAIN VIEW, Calif., June 8, 2017 /PRNewswire/ -- BlueCart, Inc., a leading, cloud-...

Global Payments Partners with CaixaBank, Samsung, Visa & Arval to Establish …

07-14-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

Mastercard is Becoming the Ticket to Ride in More Than 80 Global Cities

05-16-2017

MONTREAL – May 16, 2017 – As residents and visitors of the world’s major cities look for the be...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

NXP Launches Industry’s Most Power Efficient Global RAIN RFID Chip for Retail Da…

05-09-2017

PHOENIX, May 09, 2017 (GLOBE NEWSWIRE) -- NXP Semiconductors N.V. (NASDAQ:NXPI) pushes the boundar...

Mobile Ordering Accounts for 95% of Orders at Amsterdam Airport Restaurant

05-03-2017

Edinburgh, UK & Amsterdam, NL – May 3, 2017 – QikServe, the multi-channel order and payment...

Fantastic Sams Salons Enhance Payment Security with Ingenico Group and EPX

05-10-2017

Ingenico Group’s iCT 250 smart terminals powered by EPXPay provide seamless, secure payments for F...

2017 Latin/South America Retail POS Terminal Study-Forecast for Shipments and In…

05-11-2017

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "2017 Latin/South Am...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

Manhattan Releases New Manhattan Active Store Solution to Address the Changing R…

05-09-2017

ATLANTA and LAS VEGAS, May 09, 2017 (GLOBE NEWSWIRE) -- Today, at its annual Momentum customer con...

Conformance Technologies Launches PreComm ToolKit

05-10-2017

May 09, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

Sit-Down Restaurants Lose to Fast Food in Customer Satisfaction

06-20-2017

ANN ARBOR, Mich., June 20, 2017 /PRNewswire/ -- Customer satisfaction with full-service res...

McFadyen Digital and Mirakl to Deliver an Accelerated Cloud-Based Marketplace So…

06-07-2017

VIENNA, VA AND BOSTON, MA - JUNE 06, 2017 - McFadyen Digital, a leading digital commerce agency...

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Mastercard Names Ed McLaughlin President of Operations and Technology

04-28-2017

PURCHASE, N.Y. – April 28, 2017 – Mastercard today announced the appointment of Ed McLaughlin to p...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-23-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

Conformance Technologies Receives ETA’s PayPal Tech Innovation Award

05-16-2017

May 16, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®...

Global Payments Announces Full Support for Android Pay in Canada

06-01-2017

TORONTO & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lea...

Aures Introduces Colorful, Customizable Sango POS Terminal for U.S. Market

05-04-2017

Tustin, CA, May 4, 2017   Aures Technologies, Inc., known worldwide for its innovative P...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...