How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

Global Payments Introduces Xenial(TM): First, Cloud-Based Restaurant Management …

05-17-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...

Retailers Say Border Tax Would Shift Corporate Tax Burden to Consumers

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today urged Congress to reject a proposed...

Amazon And Whole Foods - Good or Bad For Retail Point of Sale? 9 executives weig…

06-20-2017

Last Friday’s bombshell news seems to have taken many by surprise.   We received dozens of...

C&S Selects Rosie as Leading eCommerce Provider for Independent Grocers

07-11-2017

ITHACA, N.Y., July 11, 2017 /PRNewswire/ -- Rosie, the industry leading online grocery shopping...

Restaurant Mobile App, Humrun, Selects Trevelino/Keller as Agency of Record

06-13-2017

ATLANTA, June 13, 2017 /PRNewswire/ -- Humrun, a repair app that quickly connects restaurants with h...

MySize Launches White Label RealSize Apparel Measurement App at the Apple App St…

07-19-2017

AIRPORT CITY, Israel, July 19, 2017 /PRNewswire/ -- MySize Inc. (the "Company") (NASDAQ: MYSZ;...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

SAN FRANCISCO, June 13, 2017 /PRNewswire/ -- Bashas', Arizona's favorite hometown grocer, and Inst...

Retailers: ‘A Lot of Work Ahead’ For Health Care Reform

05-24-2017

WASHINGTON, Wednesday, May 24, 2017 – The National Retail Federation today issued the following stat...

Mastercard Incorporated First-Quarter 2017 Financial Results

05-02-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial re...

Epson and Spendgo Raise Funds for No Kid Hungry at Restaurant Leadership Confere…

04-25-2017

SAN FRANCISCO, April 25, 2017 /PRNewswire/ -- In conjunction with the Restaurant Leadership Con...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

Jetlore Expands Sales Team to Meet Growing Customer Demand

05-23-2017

SAN MATEO, Calif., May 23, 2017 /PRNewswire/ -- Jetlore, the leading AI-powered predi...

Visa and ACTIVE Network Form Multi-Year Strategic Alliance

05-02-2017

DALLAS, May 2, 2017 /PRNewswire/ -- ACTIVE Network®, the premier global marketpl...

Payment Systems – Top Tips for Small Business Success

06-16-2017

For customers, there’s nothing more frustrating than spending time shopping in store, only to discov...

NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

Artificial Intelligence Comes to the Rescue for the Retail Industry

04-24-2017

LONDON, April 25, 2017 /PRNewswire/ -- Exponential progress in artificial intelligence (AI) and...

AEVI Partners with Epos Now to Deliver Cloud POS Systems to Global Marketplace #…

06-26-2017

Copenhagen, Denmark, 26/06/2017 – Today at Money20/20 AEVI and Ep...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

TNS Launches Multi-carrier Wireless Roaming For Payment Devices Across North Ame…

04-25-2017

April 25, 2017 – Processors, ISOs and device manufacturers across North America can now benefit from...

Verifone Collaborates with Sage to Offer Payment & Cloud Solutions in Europe…

06-28-2017

COPENHAGEN, Denmark--(BUSINESS WIRE)--MONEY20/20 EUROPE – To help merchants of all sizes adapt to tr...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

Global Payments Announces Full Support for Samsung Pay in the UK

05-26-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

Manhattan Associates Delivers First Omni-Channel-as-a-Service Platform Nasdaq:MA…

05-09-2017

ATLANTA and LAS VEGAS, May 2017 (GLOBE NEWSWIRE) -- Manhattan Associates, Inc. (NASDAQ:MANH) today l...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

Mastercard & Verifone to Enhance EMV Experience

05-11-2017

PURCHASE, N.Y. – May 11, 2017 – Mastercard[1] is joining forces with payments industry leaders to en...

POS Partners Welcomes Tony Campisi

04-30-2017

POS Partners, Inc. is pleased to announce our newest Business Development Manager, Tony Campisi. To...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

Visa has Elevated its Own Interests Above Those of Americans in its Cashless Cha…

07-17-2017

London, United Kingdom & Sioux Falls, SD, USA - ATMIA today released a statement questioning Vis...

Toast POS Launches Free Food Cost Calculator Tool Benefitting Nonprofits #NRASho…

05-19-2017

BOSTON, May 19, 2017 (GLOBE NEWSWIRE) -- Now more than ever, restaurants need technology to compete ...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

PoS Accessories Market to Grow at 7.80% CAGR by 2021 Says a New Research Report

06-28-2017

PUNE, India, June 28, 2017 /PRNewswire/ -- According to the 2017 PoS accessories market report...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

Retail Sales is Projected to Generate $19.5 Billion by 2021

05-17-2017

"Home Organization Market: Retail and Industry Trends and Analysis" is the authoritative market rese...

Global Payments Expands Ecommerce and Omnichannel Offerings

06-27-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provid...

Mastercard Launches MLB All-Star Game Sweepstakes Exclusively at BJ’s Wholesale …

04-24-2017

One winner and a guest will head to Miami for the 2017 MLB All-Star Game presented by Mastercard ...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

Back-to-College Spend to Outpace Back-to-School Spend Twofold

07-19-2017

NEW YORK, July 19, 2017 /PRNewswire/ -- Retailers that promote back-to-college offers and s...

China’s consumption upgrade will double Suning’s sales of American

07-20-2017

WASHINGTON, July 20, 2017 /PRNewswire/ -- Zhang Jindong, chairman of Suning Holdings Group ...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

GO Sport Group Selects Mi9 Retail for Omni-Channel POS, Customer Engagement …

07-24-2017

MIAMI, July 24, 2017 /PRNewswire/ -- Mi9 Retail is pleased to announce that GO Sport Group...

Shoe Palace Selects Aptos Retail Technology Solutions to Step Up Its Customer Ex…

05-23-2017

ATLANTA, May 23, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

First Data Introduces Local Payments Solution to Power Cross-Border Global Comme…

06-26-2017

NEW YORK--(BUSINESS WIRE)--The rise of global commerce is creating an increasingly borderless econom...

Cumberland Farms Announces $75 Million In Customer Savings With SmartPay Check-L…

07-18-2017

WESTBOROUGH, Mass., July 18, 2017 /PRNewswire/ -- Cumberland Farms, a leading gasoline and convenien...

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

POSsible POS Launches New Retail POS Software

06-05-2017

STAFFORD, TEXAS (June 5, 2017) – POSsible POS, leading provider of POS systems and POS software for ...

Payroc Enhances iTransact Payment Gateway and PayFac Program

07-12-2017

TINLEY PARK, Ill.--(BUSINESS WIRE)--Payroc LLC, a leading merchant services and payment processing o...