How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Back-to-School and Back-to-College Spending to Reach $83.6 Billion

07-13-2017

WASHINGTON, July 13, 2017 – With consumer confidence rising and more young people in school, back-to...

QSR Automations To Showcase Innovative Technology Solutions At NRA Show

05-18-2017

LOUISVILLE, Ky., May 18, 2017 /PRNewswire/ -- QSR Automations, the hospitality industry leade...

Retailers Welcome New Online Sales Tax Push, Say Congress Has ‘Stalled for Far T…

04-30-2017

WASHINGTON, April 27, 2017 – The National Retail Federation today welcomed renewed efforts in Congre...

Customer Relationship Management (CRM) Market is expected to reach 81.9 billion …

05-22-2017

NEW YORK, May 22, 2017 /PRNewswire/ -- Highlights The global customer relationship man...

Rooam Launches Payment Platform with Instant Close Tab Feature ​For Hospitality…

05-10-2017

Launched in the D.C. market, Rooam offers a new, secure and convenient way for people to immediate...

First Data Launches Global eCommerce Solution for Payment Facilitators

05-18-2017

NEW YORK--(BUSINESS WIRE)-- With the rise of the “sharing” economy, companies across industries are ...

TouchBistro Restaurant Point-of-Sale Raises CDN $16.3 million in Series C Financ…

05-31-2017

Led by Napier Park Financial Partners and Japan-based Recruit Holdings  New funds will be use...

Retailers: ‘A Lot of Work Ahead’ For Health Care Reform

05-24-2017

WASHINGTON, Wednesday, May 24, 2017 – The National Retail Federation today issued the following stat...

Tripleseat Software Inc. (Restaurant Event App) Closes $7.0M in Funding

06-20-2017

CONCORD, Mass., June 20, 2017 /PRNewswire/ -- Tripleseat, a cloud-based Sales and Event Manageme...

GO Sport Group Selects Mi9 Retail for Omni-Channel POS, Customer Engagement …

07-24-2017

MIAMI, July 24, 2017 /PRNewswire/ -- Mi9 Retail is pleased to announce that GO Sport Group...

Full-service Restaurants Face an Uphill Battle Heading into 2017

05-11-2017

CHICAGO, May 11, 2017 /PRNewswire/ -- Technomic reporting indicates that the restaurant industry ove...

POS Partners, Inc Announces New Office In Orlando Florida

04-26-2017

POS Partners, Inc. is pleased to announce their newest office location; Orlando, Florida. Managing t...

Sterling Payment Technologies and Biztracker POS Announce New Retail EMV Solutio…

05-10-2017

TAMPA, FLA. (PRWEB) May 11, 2017 Sterling Payment Technologies, a leading provider of payment proce...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

13th Annual IRCE Conference Draws Biggest Companies and Leaders in the E-Commerc…

05-11-2017

CHICAGO, IL (May 11, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE), t...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

KickBack Rewards Systems to Showcase its Loyalty Solutions at #NRAShow17

05-21-2017

Restaurant operators and fast-food retailers looking to drive loyalty can learn about KickBack’s inn...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Agilence Adds Key Hires to Executive Leadership Team

07-19-2017

MOUNT LAUREL, N.J., July 19, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based...

Lightspeed appoints Laith Murad to the role of Chief Marketing Officer

05-31-2017

Murad’s marketing strategy will spotlight continual development, customer acquisitions and retention...

Cayan Unveils Pioneering Mobile Payment Technology, Genius Mini

05-18-2017

BOSTON, MA - May 18, 2017 - Cayan®, a payment technology company, today introduced Genius Mini™...

NXP Launches Industry’s Most Power Efficient Global RAIN RFID Chip for Retail Da…

05-09-2017

PHOENIX, May 09, 2017 (GLOBE NEWSWIRE) -- NXP Semiconductors N.V. (NASDAQ:NXPI) pushes the boundar...

Webgility’s Unify Integrates with Walmart Marketplace, Simplifies Operations Whi…

05-23-2017

SAN FRANCISCO, May 23, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-comme...

100 Assorted Point of Sale Case Studies

06-30-2017

Check out a Point of Sale Success Story for every type of industry you're looking for! ...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...

POSsible POS Launches New Retail POS Software

06-05-2017

STAFFORD, TEXAS (June 5, 2017) – POSsible POS, leading provider of POS systems and POS software for ...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Toast POS Launches Free Food Cost Calculator Tool Benefitting Nonprofits #NRASho…

05-19-2017

BOSTON, May 19, 2017 (GLOBE NEWSWIRE) -- Now more than ever, restaurants need technology to compete ...

U.S. Police Departments Preventing Underage Drinking with Intellicheck's Age ID

06-01-2017

JERICHO, NEW YORK – June 1, 2017 – The police department of one of the fastest growing cities in the...

Mastercard Brings Everything #ThatsPriceless to MLB All-Star Week

07-06-2017

Masterpass will provide exclusive access to events and experiences in Miami leading up to the Midsum...

RELEX Takes Stake In Zenopt to Offer Workforce Optimization to Retailers

06-12-2017

Atlanta – June 12, 2017 — RELEX Solutions, provider of integrated retail and supply chain planning s...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

Wirecard Adds Key Executives, Brad Fauss and Kevin Brown, to Fuel Their North Am…

05-31-2017

CONSHOHOCKEN, Pennsylvania, May 31, 2017 /PRNewswire/ -- Wirecard AG, a leading...

2017 Latin/South America Retail POS Terminal Study-Forecast for Shipments and In…

05-11-2017

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "2017 Latin/South Am...

Paris Retail Week: The European Business Event for Inspiration and Networking

06-22-2017

After the successful joint organisation of E-Commerce Paris and Digital(in) Store in 2015, a...

​Ritu Kumar Selects Manthan’s Advanced Retail Analytics to Power Merchandising D…

06-30-2017

SANTA CLARA, CA, June 30, 2017: Manthan, a leader in Big Data, Advanced Analytics and Artificial Int...

DiSa Digital Safety USA Will Present Point-of-Sale Activation Solution

05-25-2017

PHOENIX, ARIZONA (PRWEB) MAY 26, 2017 DiSa Digital Safety USA, provider of the world’s fir...

2016 Top Smart Payment Card Shipment Figures Released by Smart Payment Associati…

05-24-2017

Munich, 24th May 2017 – the Smart Payment Association (SPA), the trade body of the smart payments ...

Food Online Ordering Systems Certifies Epson Smart Printer for its Restaurant #N…

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Epson America, Inc., a leading supplier of valu...

China’s consumption upgrade will double Suning’s sales of American

07-20-2017

WASHINGTON, July 20, 2017 /PRNewswire/ -- Zhang Jindong, chairman of Suning Holdings Group ...

BIXOLON Releases SoftAP Support for Thermal Mobile Printers

06-21-2017

Seongnam-si, Korea (PRWEB) June 21, 2017 BIXOLON Co., Ltd. a leading global mobile, label and POS p...

Subway Partners with SiteZeus On Development Strategy

07-20-2017

Tampa, FL — July 20, 2017 — The Subway® restaurant chain has partnered with Florida-based location i...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

How Artificial Intelligence (AI) is Changing the High-Risk Payments Industry

05-31-2017

Companies like Google and Tesla are engaged in an arms race to control the future of AI. Not only is...

Trax And Nielsen Form Alliance To Bring Unprecedented Shelf Insights To FMCG Ind…

06-22-2017

LOS ANGELES and NEW YORK, June 22 2017 /PRNewswire/ -- Trax, the world leader in computer v...

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

Visa and ACTIVE Network Form Multi-Year Strategic Alliance

05-02-2017

DALLAS, May 2, 2017 /PRNewswire/ -- ACTIVE Network®, the premier global marketpl...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

Air Canada and Masterpass by Mastercard Help Travelers Take-Off Faster

07-06-2017

Canada’s number one airline speeds, simplifies online booking experience globally by integrating Mas...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transac...