How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

2017 Latin/South America Retail POS Terminal Study-Forecast for Shipments and In…

05-11-2017

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "2017 Latin/South Am...

POS Terminal Market: Growth Boosted by Stipulations to Comply With Secured Syste…

07-17-2017

ALBANY, New York, July 17, 2017 /PRNewswire/ -- Transparency Market Research's new report on th...

Diebold Nixdorf Receives Award For Leadership In Mobile-Based Cardless ATM Trans…

06-13-2017

LONDON, June 13, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), the global leader in connected co...

Diebold Nixdorf Announces Partnership With Kony for Transformation In Financial…

05-22-2017

NORTH CANTON, Ohio – Diebold Nixdorf (NYSE: DBD), the global leader in connected commerce, today ann...

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transac...

First American Payment Refreshes Brand to Reflect Expertise in Payment Technolog…

05-08-2017

First American Payment Systems, a leader in the payment processing industry, has announced a refresh...

Reduction in Checkout Time At Physical Retail Using Mobile App Based Payments

07-13-2017

By Amitaabh Malhotra, Chief Marketing Officer of Omnyway What are Mobile App Based Payments? ...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

Conformance Technologies Launches PreComm ToolKit

05-10-2017

May 09, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies...

ECRS Self-Service Solution Now Has Seiko Qaliber Receipt Printer Option

07-14-2017

Torrance, CA, July 13, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, a globally r...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

LOS ANGELES (June 27, 2017) -- Sixteen billion dollars was stolen from 15.4 million victims of ident...

Verifone Collaborates with Sage to Offer Payment & Cloud Solutions in Europe…

06-28-2017

COPENHAGEN, Denmark--(BUSINESS WIRE)--MONEY20/20 EUROPE – To help merchants of all sizes adapt to tr...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

05-16-2017

LAKEWOOD RANCH, Fla., May 2017 /PRNewswire/ -- Barcode Media Group, Inc is pleased to announce ...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

Retailers Welcome Labor Department’s Withdrawal of Burdensome Joint Employer Gui…

06-07-2017

WASHINGTON, June 7, 2017 – The National Retail Federation welcomed today’s announcement fr...

Life is a Beach at The Boardwalk With The Right Point of Sale System

06-30-2017

Case Study: Santa Cruz Beach Boardwalk PROFILE Name: Santa Cruz Beach Boar...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Meijer Bringing Store-to-Door Delivery to Chicago and Rockford

07-06-2017

GRAND RAPIDS, Mich., July 6, 2017 /PRNewswire/ -- Meijer and official home delivery partner Shi...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

Doylestown, PA - May 1, 2017 - SICOM,a leading best-of-breed provider of end-to-end sol...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

GSP’s Erika Escobar Named One of The Top Women in Convenience

05-10-2017

Clearwater, FL, May 10, 2017 – GSP, a leading provider of retail services, is proud to announce...

FedEx Partners with BlueSnap to Cross More Borders

05-23-2017

WALTHAM, MA – May 22, 2017 BlueSnap and FedEx Cross Border have partnered to empower online retailer...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

Cumberland Farms Announces $75 Million In Customer Savings With SmartPay Check-L…

07-18-2017

WESTBOROUGH, Mass., July 18, 2017 /PRNewswire/ -- Cumberland Farms, a leading gasoline and convenien...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

Digital Loyalty Solution Improves Customer Retention For High Street Stores

04-27-2017

London, 25/04/17 – AEVI has partnered with UK start-up Loyalzoo to bring their “merchant first” digi...

eWallets are the Future of Online Payments, Says G2A PAY

06-07-2017

 HONG KONG, June 7, 2017 /PRNewswire/ --   International trade evolves at a ...

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

PCMS Announces Spring ’17 Release of VISION Commerce Suite Now Available

04-24-2017

Cincinnati, OH – April 25, 2016 – PCMS, a leading global provider of retail commerce softw...

Vantiv To Acquire Paymetric

04-30-2017

Builds upon Vantiv's strategy to expand into high-growth channels and verticals Increases Vanti...

As a ’Company with a Cause,’ Beyond, Payment Provider, Attracts Top Sales Talent

07-18-2017

PRINCETON, N.J., July 18, 2017 /PRNewswire/ -- Beyond Inc., a start-up provider of payment proc...

Malauzai’s Monkey Insights Analyzes Mobile Versus Internet Banking Usage

06-02-2017

AUSTIN, Texas (June 1, 2017) – Malauzai Software, a provider of mobile and Internet banking SmartApp...

Let the Online War Begin! Smart Guy Takes Aim at Amazon, Walmart and Others

06-27-2017

LOS ANGELES, June 27, 2017 /PRNewswire/ -- The domination of large chain stores that share a brand, ...

WPP’s The Store Hosts Global Retail Forum

05-18-2017

MIAMI, FL (May 16, 2017) – WPP, the world’s largest communications group, brings the WPP Global Reta...

Webgility’s Unify Integrates with Walmart Marketplace, Simplifies Operations Whi…

05-23-2017

SAN FRANCISCO, May 23, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-comme...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

Epson BrightLink Pro Interactive Display Wins NewBay’s NAB Best of Show Award

06-05-2017

LONG BEACH, Calif., June 6, 2017 /PRNewswire/ -- Epson, the number-one selling projec...

Mastercard and the World Food Programme Announce 100 Million Meals Commitment

07-06-2017

New commitment focuses on ending the spiral of poverty through eliminating hunger, driving inclusion...

Point-of-Sale Technology Heads Back to the Future

05-23-2017

By Mark Shutt, Principal and Chuck Winter, Technology Leader at North Highland Customer experience...

Total & Worldline Partner with African Fintech InTouch to Support Guichet Un…

07-24-2017

PARIS, France, July 24, 2017/ -- Total (www.Total.com) and Worldline [Euronext: WLN] (www.World...

L2 Report Identifies Digital Strategies for Department Stores to Confront Sinkin…

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- Digital benchmarking firm L2 Inc releases its annual L2 ...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Texas Humor Enhances Mobile Shopping Experience Through App Powered by Shopgate

07-18-2017

AUSTIN, Texas – July 18, 2017 – Shopgate, the leading SaaS shopping app platform, today announced Te...

Focus POS Hosts a Successful 2017 Tech Conference

05-08-2017

Focus POS Technicians Turn Out for the Educational Networking Event San Antonio, TX – May 8, 2017 ...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...