How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Urgent Corrective Action Required to Catalyse Debit Card Usage in Malaysian Reta…

07-17-2017

KUALA LUMPUR, Malaysia, July 18, 2017 /PRNewswire/ -- Malaysia intends to leverage debit ca...

TurnTo Introduces First Truly Open Network to Change Product Ratings and Reviews

05-31-2017

NEW YORK, May 31, 2017 /PRNewswire/ -- TurnTo Networks, the provider of next generati...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

13th ANNUAL IRCE CONFERENCE DREW STRONG ATTENDANCE AND RAVE REVIEWS

06-20-2017

CHICAGO, IL (June 19, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE)...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

CloudSense and Axsy Launch Retail KICK to Digitize Retailers’ Offline Experience

07-20-2017

LONDON, July 20, 2017 /PRNewswire/ -- CloudSense, the Salesforce-native omnichannel commerce pl...

Agilence Adds Key Hires to Executive Leadership Team

07-19-2017

MOUNT LAUREL, N.J., July 19, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

PlaceIQ and IRI Launch Partnership to Augment IRI's CPG & Retail Big Data Cl…

07-10-2017

NEW YORK and CHICAGO, July 10, 2017 /PRNewswire/ -- PlaceIQ, the company building a new mod...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

Posiflex Introduces Ruggedized Multi-Functional Tablet

06-13-2017

June 13, 2017 08:07 AM Eastern Daylight Time HAYWARD, Calif.--(BUSINESS WIRE)--Posiflex has launche...

Press Release Distribution For Point of Sale

06-06-2017

Press Release Distribution    The Point of Sale News will promote your press release...

POS Portal and Retail Realm Partner for Easy Delivery of Secure Payment Solution…

05-31-2017

Sacramento, CA (May 17, 2017): POS Portal is excited to announce a new, streamlined process for proc...

Retail AI Software Provider Fract is Winner of CART Virtual Pitch Event

06-09-2017

SAN FRANCISCO – June 8, 2017 – Fract, provider of the first geospatial artificial intelligence ...

Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

June 1, 2017 – Atlanta, GA and Anaheim, CA – Bluefin Payment Systems, the leading provider of P...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

PredictSpring Partners with Tommy Hilfiger to Launch New Mobile App in Europe

04-27-2017

San Francisco, California – April 27, 2017 – PredictSpring, a mobile commerce leader, today announce...

An Open Letter from Criteo to the World's Retailers and Brands

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- After 23 years, Amazon has finally made the inevitable move ...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

TouchBistro Restaurant Point-of-Sale Raises CDN $16.3 million in Series C Financ…

05-31-2017

Led by Napier Park Financial Partners and Japan-based Recruit Holdings  New funds will be use...

Digital Foodie and Rimi Baltics Launch an Online Grocery

06-06-2017

HELSINKI, June 6, 2017 /PRNewswire/ -- Digital Foodie, creator of the award winning Con...

McFadyen Digital and Mirakl to Deliver an Accelerated Cloud-Based Marketplace So…

06-07-2017

VIENNA, VA AND BOSTON, MA - JUNE 06, 2017 - McFadyen Digital, a leading digital commerce agency...

Focus POS Hosts a Successful 2017 Tech Conference

05-08-2017

Focus POS Technicians Turn Out for the Educational Networking Event San Antonio, TX – May 8, 2017 ...

Amazon And Whole Foods - Good or Bad For Retail Point of Sale? 9 executives weig…

06-20-2017

Last Friday’s bombshell news seems to have taken many by surprise.   We received dozens of...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

POS Partners, Inc Announces New Office In Orlando Florida

04-26-2017

POS Partners, Inc. is pleased to announce their newest office location; Orlando, Florida. Managing t...

How To Use Customer Service As a Loyalty-Building Tool

07-20-2017

Good customer service is an important goal for any company. Customers who have bad experiences are n...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Survey Shows Retailers Find Double Digit Gains After Adopting Omnichannel Strate…

06-15-2017

A retailer’s fundamental transaction equation really hasn’t changed over the years. It still involve...

Retail Executives Convene for the Velocity My Private Brand Conference

07-12-2017

CHARLOTTE, N.C., July 12, 2017 /PRNewswire/ -- Velocity: the rate of speed&nbs...

First Data to Power Alipay in North America

05-09-2017

NEW YORK--(BUSINESS WIRE)--More than 450 million people globally use Alipay to pay for goods an...

eWallets are the Future of Online Payments, Says G2A PAY

06-07-2017

 HONG KONG, June 7, 2017 /PRNewswire/ --   International trade evolves at a ...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...

Shoptalk Europe Releases Groundbreaking Preliminary Agenda with More than 100 Se…

05-08-2017

New York and London, May 8, 2017 – Shoptalk Europe, the new pan-European event that is lea...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

LOURDES HEALTH SYSTEM, MEMBER OF TRINITY HEALTH, SELECTS POS PARTNERS AS THEIR P…

07-14-2017

POS Partners, Inc. has been selected as the point of sale solution provider for Lourdes Health Syste...

Mastercard & Verifone to Enhance EMV Experience

05-11-2017

PURCHASE, N.Y. – May 11, 2017 – Mastercard[1] is joining forces with payments industry leaders to en...

Epson to Feature Inline and Online Ordering, Line-Busting and Freshness Solution…

05-09-2017

ZIVELO will be featuring its free-standing self-service consumer kiosk, which brings digital en...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Mobile Ordering Accounts for 95% of Orders at Amsterdam Airport Restaurant

05-03-2017

Edinburgh, UK & Amsterdam, NL – May 3, 2017 – QikServe, the multi-channel order and payment...