How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Mastercard Expands QR Payments Choice

07-19-2017

PURCHASE, N.Y. – July 19, 2017 – Mastercard today outlined plans for greater choice in retail paymen...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Conformance Technologies Inks Deal with Pivotal Payments

07-11-2017

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MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

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Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

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Retailers Welcome New Online Sales Tax Push, Say Congress Has ‘Stalled for Far T…

04-30-2017

WASHINGTON, April 27, 2017 – The National Retail Federation today welcomed renewed efforts in Congre...

First American Payment Refreshes Brand to Reflect Expertise in Payment Technolog…

05-08-2017

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06-08-2017

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Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

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05-18-2017

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ScanSource to Acquire Payments Industry Leader, POS Portal

06-29-2017

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NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

Alcoholic Beverage Control Board Deploys Intellicheck's Age ID To Avert Underage…

05-18-2017

JERICHO, NEW YORK - May 18, 2017 - The Durham County Alcoholic Beverage Control Board (ABC) in North...

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05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

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06-28-2017

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13th Annual IRCE Conference Draws Biggest Companies and Leaders in the E-Commerc…

05-11-2017

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WPP’s The Store Hosts Global Retail Forum

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07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

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06-20-2017

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Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

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Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

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Malauzai’s Monkey Insights Analyzes Mobile Versus Internet Banking Usage

06-02-2017

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GSP’s Erika Escobar Named One of The Top Women in Convenience

05-10-2017

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Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

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Indium Software’s Retail Testing Framework Helps in Business Growth

05-11-2017

PRINCETON, New Jersey, May 11, 2017 /PRNewswire/ -- Indium Software, a global independent software ...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

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06-28-2017

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National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

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05-31-2017

By: Larry Fandel, Director of Product Management, Retail System Engineering, Fujitsu America, Inc.&n...

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05-10-2017

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Ampleon Selects Model N Revenue Cloud for High Tech to Simplify Internal Process…

07-13-2017

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APG Cash Drawer Hires Director of SMARTtill Technology Sales

06-06-2017

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PlaceIQ and IRI Launch Partnership to Augment IRI's CPG & Retail Big Data Cl…

07-10-2017

NEW YORK and CHICAGO, July 10, 2017 /PRNewswire/ -- PlaceIQ, the company building a new mod...

Mastercard Launches MLB All-Star Game Sweepstakes Exclusively at BJ’s Wholesale …

04-24-2017

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06-11-2017

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Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

Global Payments Introduces Xenial(TM): First, Cloud-Based Restaurant Management …

05-17-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

How To Use Customer Service As a Loyalty-Building Tool

07-20-2017

Good customer service is an important goal for any company. Customers who have bad experiences are n...

U.S. Police Departments Preventing Underage Drinking with Intellicheck's Age ID

06-01-2017

JERICHO, NEW YORK – June 1, 2017 – The police department of one of the fastest growing cities in the...

Point of Sale Market Leader Toast Inc. to Expand Headquarters Overlooking Fenway…

04-27-2017

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06-27-2017

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Star Micronics Introduces New Line of Genuine Star Receipt Paper

05-17-2017

Always leading - always innovating, Star Micronics is proud to offer a full line of innovative and r...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...

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06-27-2017

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Mastercard Announces Its Summer 2017 Start Path Class

06-26-2017

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Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

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05-24-2017

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