How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Shopgate Enters Australian Market with Best-in-Class Mobile Experiences

05-09-2017

AUSTIN, Texas — May 9, 2017 — Shopgate, Inc., ​a​ leading SaaS shoppin...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

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SmartCard Marketing Systems and Schedule101.com exhibiting at #NRAShow Chicago M…

05-01-2017

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ControlScan Releases New SecureEdge PCI Program Management Platform

05-09-2017

LAS VEGAS, NV--(Marketwired - May 09, 2017) - ETA TRANSACT Booth 420 -- ControlScan, a trusted secur...

Epson and Spendgo Raise Funds for No Kid Hungry at Restaurant Leadership Confere…

04-25-2017

SAN FRANCISCO, April 25, 2017 /PRNewswire/ -- In conjunction with the Restaurant Leadership Con...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

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MAG Retail Group Selects Yes Lifecycle Marketing’s Cross-Channel Marketing Platf…

07-17-2017

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Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

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Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

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Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

ClearSale Presence at IRCE 2017 Aims to Educate Retailers on New Fraud Vulnerabi…

05-31-2017

MIAMI, May 31, 2017 /PRNewswire/ -- Leading fraud prevention solution provider ClearS...

iPad POS Stand EnCloz Security At Lower Price

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First Data's Clover Platform to Enable Android Pay's Smart Tap

05-18-2017

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Mastercard and General Motors Power Digital Payments

05-02-2017

PURCHASE, N.Y. – May 2, 2017 – Mastercard today announced a major expansion of its lo...

How To Use Customer Service As a Loyalty-Building Tool

07-20-2017

Good customer service is an important goal for any company. Customers who have bad experiences are n...

Lavu POS Offers Free Software to Businesses Affected by the Albuquerque Rapid Tr…

06-20-2017

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Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

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Malauzai’s Monkey Insights Analyzes Mobile Versus Internet Banking Usage

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05-16-2017

PROVIDENCE, R.I., May 16, 2017 /PRNewswire/ -- Upserve, the industry's leading full-service...

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06-13-2017

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RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

Star Micronics to Showcase Cutting-Edge Payments Technology at ETA TRANSACT

05-01-2017

SOMERSET, N.J., May 1, 2017 /PRNewswire/ -- Star Micronics, leading provider of point of sa...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

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WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

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05-24-2017

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Diane von Furstenberg Unifies Commerce with Salesforce Commerce Cloud Einstein

05-16-2017

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70 CEOs Confirmed to Speak at Shoptalk Europe

06-14-2017

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Growth of Cyber Crime Puts Consumers and Merchants on Collision Course

05-11-2017

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Revention Releases Third Party Online Ordering Integration to Point of Sale

05-17-2017

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Zebra Technologies’ Scanner Scale Expedites Checkout Lines and Improves Shopper …

06-29-2017

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Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

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06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

POS Partners Welcomes Tony Campisi

04-30-2017

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Focus POS Hosts a Successful 2017 Tech Conference

05-08-2017

Focus POS Technicians Turn Out for the Educational Networking Event San Antonio, TX – May 8, 2017 ...

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05-24-2017

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Sit-Down Restaurants Lose to Fast Food in Customer Satisfaction

06-20-2017

ANN ARBOR, Mich., June 20, 2017 /PRNewswire/ -- Customer satisfaction with full-service res...

The Fed Hikes .25% but Chase Hikes 5.75% or 2,300% more than the Fed

06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

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Ingenico Group’s iCT 250 smart terminals powered by EPXPay provide seamless, secure payments for F...

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New Temando State of Shipping in Commerce Report Reveals Gap Between U.S. Retail…

06-27-2017

SAN FRANCISCO, June 27, 2017 /PRNewswire/ -- Temando, a leading shipping and fulfilment software...

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HERZLIYA, Israel, May 16, 2017 /PRNewswire/ -- Most online stores provide size guide...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...