How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

North American Bancard Adds RedfoxPOS to Strategic POS Offerings

06-13-2017

TROY, Mich. (PRWEB) June 14, 2017 Multi-faceted award-winning payment solutions provider North Amer...

How Artificial Intelligence (AI) is Changing the High-Risk Payments Industry

05-31-2017

Companies like Google and Tesla are engaged in an arms race to control the future of AI. Not only is...

Sizer Launches New Sizer-Lite Recommendation Engine to Bring Retailers’ Size Cha…

05-16-2017

HERZLIYA, Israel, May 16, 2017 /PRNewswire/ -- Most online stores provide size guide...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

Brookfield, WI, May 9​, 2017— Customized digital signage solutions from The Howard Company are desig...

Winery Point of Sale - Martha Clara Vineyard Case Study

07-12-2017

By Glen Schunk, Director of Operations, Martha Clara Vineyards  A year ago, our company switc...

Samsonite Selects Cloud-Based Aptos Enterprise Order Management

05-11-2017

ATLANTA, May 11, 2017 – Aptos, Inc., a recognized market leader in retail technology solutions, toda...

25 Restaurant Point of Sale Success Stories

05-15-2017

Our most popular case studies and success stories for restaurant point of sale! Case Study: POS So...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

Urgent Corrective Action Required to Catalyse Debit Card Usage in Malaysian Reta…

07-17-2017

KUALA LUMPUR, Malaysia, July 18, 2017 /PRNewswire/ -- Malaysia intends to leverage debit ca...

SmartCard Marketing Systems Inc Kicks-off in London at the RBTE show

05-05-2017

NEW YORK, May 5, 2017 /PRNewswire/ - Today the company announced the kick-off for the Genor...

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

The Paper Store Adds Aptos Digital Commerce Suite and Warehouse Management to Su…

05-03-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 3, 2017 – Aptos, Inc., a recognized market leader in retail...

Digital Foodie and Rimi Baltics Launch an Online Grocery

06-06-2017

HELSINKI, June 6, 2017 /PRNewswire/ -- Digital Foodie, creator of the award winning Con...

Epson to Feature Inline and Online Ordering, Line-Busting and Freshness Solution…

05-09-2017

ZIVELO will be featuring its free-standing self-service consumer kiosk, which brings digital en...

The Fed Hikes .25% but Chase Hikes 5.75% or 2,300% more than the Fed

06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

Mastercard Launches MLB All-Star Game Sweepstakes Exclusively at BJ’s Wholesale …

04-24-2017

One winner and a guest will head to Miami for the 2017 MLB All-Star Game presented by Mastercard ...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Mastercard Brings Faster, Safer Payments to Expedia with Masterpass

05-16-2017

Masterpass now accepted online to make booking travel on Expedia.com, Orbitz and Travelocity even mo...

Alcoholic Beverage Control Board Deploys Intellicheck's Age ID To Avert Underage…

05-18-2017

JERICHO, NEW YORK - May 18, 2017 - The Durham County Alcoholic Beverage Control Board (ABC) in North...

Revention Releases Third Party Online Ordering Integration to Point of Sale

05-17-2017

May 17, 2017 – Revention, a leader in providing custom point of sale solutions to the hospitality in...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

POS Partners Welcomes Tony Campisi

04-30-2017

POS Partners, Inc. is pleased to announce our newest Business Development Manager, Tony Campisi. To...

Diebold Nixdorf Receives Award For Leadership In Mobile-Based Cardless ATM Trans…

06-13-2017

LONDON, June 13, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), the global leader in connected co...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

Ariane Systems and ALE Expand Strategic Partnership to Maximize Hotel Operations…

06-20-2017

Deeper integration of Ariane's industry leading self check-in solutions with Alcatel-Lucent Mobi...

Focus on New Ways of Shopping Keeps Biggest Retailers Big, According to STORES M…

06-26-2017

WASHINGTON, June 26, 2017 – The nation’s largest retailers have held onto their top spots by focusin...

Artificial Intelligence Comes to the Rescue for the Retail Industry

04-24-2017

LONDON, April 25, 2017 /PRNewswire/ -- Exponential progress in artificial intelligence (AI) and...

Sephora SEA Chooses Dynamic Yield to Personalize the Entire Customer Journey

06-22-2017

NEW YORK, June 22, 2017 /PRNewswire/ -- Dynamic Yield, the Personalization Technology Stack, to...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

Revel Systems Launches Revel University for Customers

06-06-2017

SAN FRANCISCO - June 6, 2017 - Revel Systems is an industry leading feature-rich POS and platform tr...

Appetize Brings Advanced Concessions Technology to Yankee Stadium and other Pro …

06-29-2017

PLAYA VISTA, Calif., June 29, 2017 /PRNewswire/ -- Appetize, the modern point-of-sale (POS)...

NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Ibotta Reimagines Shopping App to Introduce Personalized Cash-Back Offers

05-23-2017

DENVER, May 23, 2017 /PRNewswire/ -- Ibotta, the leading shopper rewards app, whose u...

NRF PROTECT to Honor Law Enforcement, Loss Prevention Experts

06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

Amazon to Acquire Whole Foods Market For $13.7 Billion

06-16-2017

Whole Foods Market ranked #28 and Amazon ranked #2 on Fortune’s 2017 list of World’s Most Admired Co...

TurnTo Introduces First Truly Open Network to Change Product Ratings and Reviews

05-31-2017

NEW YORK, May 31, 2017 /PRNewswire/ -- TurnTo Networks, the provider of next generati...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

The Lexalytics eCommerce Industry Pack Analyzes Customer Feedback to Identify Site Challenges and Op...

Rambus Teams with Google, Interac on Android Pay in Canada

06-05-2017

SUNNYVALE, CA, June 5, 2017 – Today Rambus Inc. (NASDAQ: RMBS) announc...

POSsible POS Launches New Retail POS Software

06-05-2017

STAFFORD, TEXAS (June 5, 2017) – POSsible POS, leading provider of POS systems and POS software for ...

Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Retail and E-commerce Innovation at GS1 Connect 2017

05-02-2017

LAWRENCEVILLE, N.J., May 2, 2017 /PRNewswire-USNewswire/ -- GS1 Connect® 2017&nb...

Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

May 2, 2017 – Bracknell, U.K. – Displaydata, the world’s number one supplier of three-colo...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

SAN FRANCISCO, June 13, 2017 /PRNewswire/ -- Bashas', Arizona's favorite hometown grocer, and Inst...

Customer Relationship Management (CRM) Market is expected to reach 81.9 billion …

05-22-2017

NEW YORK, May 22, 2017 /PRNewswire/ -- Highlights The global customer relationship man...

Pangea Money Transfer Donating 1% of All Transactions to Mexico on IDFR

06-15-2017

CHICAGO, June 15, 2017 -- Pangea Money Transfer, a remittance app built for the mobile user, is dona...

Billtrust’s New Data Mining Service Accelerates Electronic Invoicing and Payment…

06-07-2017

HAMILTON, NJ.—June 6, 2017—Billtrust, the leader in payment cycle management solutions, ha...

U.S. Police Departments Preventing Underage Drinking with Intellicheck's Age ID

06-01-2017

JERICHO, NEW YORK – June 1, 2017 – The police department of one of the fastest growing cities in the...

Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

June 1, 2017 – Atlanta, GA and Anaheim, CA – Bluefin Payment Systems, the leading provider of P...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

Visa and ACTIVE Network Form Multi-Year Strategic Alliance

05-02-2017

DALLAS, May 2, 2017 /PRNewswire/ -- ACTIVE Network®, the premier global marketpl...