How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

13th Annual IRCE Conference Draws Biggest Companies and Leaders in the E-Commerc…

05-11-2017

CHICAGO, IL (May 11, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE), t...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Subway Partners with SiteZeus On Development Strategy

07-20-2017

Tampa, FL — July 20, 2017 — The Subway® restaurant chain has partnered with Florida-based location i...

Rambus Teams with Google, Interac on Android Pay in Canada

06-05-2017

SUNNYVALE, CA, June 5, 2017 – Today Rambus Inc. (NASDAQ: RMBS) announc...

Wickes Kicks Off Busiest Season with Point of Sale Transformation Pilot

05-10-2017

BOSTON and LONDON—May 9, 2017—OneView Commerce (AIM: ONEV), the retail industry’s leading provi...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

Shopgate Enters Australian Market with Best-in-Class Mobile Experiences

05-09-2017

AUSTIN, Texas — May 9, 2017 — Shopgate, Inc., ​a​ leading SaaS shoppin...

PayApp by iControl™ Wins ETA's 2017 Star Award for "Best...

05-18-2017

Bethesda, MD (PRWEB) May 19, 2017 iControl Data Solutions (iControl), a leading process improve...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...

Reduction in Checkout Time At Physical Retail Using Mobile App Based Payments

07-13-2017

By Amitaabh Malhotra, Chief Marketing Officer of Omnyway What are Mobile App Based Payments? ...

Pizza Hut Sets Goal Of Hiring Nearly 3,000 Drivers A Month For Rest Of 2017

07-18-2017

PLANO, Texas, July 18, 2017 /PRNewswire/ -- Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE:...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...

How Artificial Intelligence (AI) is Changing the High-Risk Payments Industry

05-31-2017

Companies like Google and Tesla are engaged in an arms race to control the future of AI. Not only is...

Some of the Must-Attend Sessions At 13th Annual IRCE Conference June 6-9 Chicago

05-08-2017

 MARK YOUR CALENDARS FOR THESE “MUST-ATTEND” SESSIONS AT THE 13TH ANNUAL IRCE CONFERENCE, J...

Conformance Technologies Receives ETA’s PayPal Tech Innovation Award

05-16-2017

May 16, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®...

Zebra Technologies’ Scanner Scale Expedites Checkout Lines and Improves Shopper …

06-29-2017

Lincolnshire, Ill. – June 29, 2017 - Zebra Technologies Corporation (NASDAQ: ZBRA), the market leade...

Retail of Things - The Journey of IoT in the Universe of Retail

05-01-2017

Retail is a tough industry to survive in. The competition is rough, margins are low and customers ar...

Branding Brand, Yext Integration Helps Retailers Drive Traffic and Dollars to St…

06-13-2017

PITTSBURGH, June 13, 2017 /PRNewswire/ -- Retailers no longer need to worry if their business i...

FedEx Partners with BlueSnap to Cross More Borders

05-23-2017

WALTHAM, MA – May 22, 2017 BlueSnap and FedEx Cross Border have partnered to empower online retailer...

First Data to Power Alipay in North America

05-09-2017

NEW YORK--(BUSINESS WIRE)--More than 450 million people globally use Alipay to pay for goods an...

North American Bancard Holdings Closes on Acquisition of Total Merchant Services

07-11-2017

Transaction accelerates growth of NAB and expands its merchant portfolio TROY, Mich. and WOODLAND H...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

Mastercard & Verifone to Enhance EMV Experience

05-11-2017

PURCHASE, N.Y. – May 11, 2017 – Mastercard[1] is joining forces with payments industry leaders to en...

DoorDash Launches Door To Door Restaurant Delivery In More Than 10 Cities In The…

05-17-2017

SAN FRANCISCO, May 17, 2017 /PRNewswire/ -- DoorDash -- the technology company connec...

NCR Unveils the Next Generation of its Counterpoint Channel Software Solution

05-23-2017

Duluth, Ga., May 22, 2017 – NCR Corporation (NYSE: NCR), the global leader in omni-channel solu...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

Lightspeed appoints Laith Murad to the role of Chief Marketing Officer

05-31-2017

Murad’s marketing strategy will spotlight continual development, customer acquisitions and retention...

Bluebird Expands Distribution Agreement with ScanSource POS and Barcode

06-11-2017

Seoul, South Korea (PRWEB) June 12, 2017 Bluebird Inc., innovator and global leading manufacturer o...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

ResellerRatings and Pricefalls Partner to Bring Ratings & Reviews to Member …

06-07-2017

CLEVELAND, June 7, 2017 /PRNewswire/ -- ResellerRatings, the leading integrated b...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

Mastercard Launches Comprehensive Digital Payment Solution For Small & Midsi…

06-08-2017

The Mastercard B2B Hub with AvidXchange Helps Businesses Manage Invoices, Payments, and Supplier R...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

PlaceIQ and IRI Launch Partnership to Augment IRI's CPG & Retail Big Data Cl…

07-10-2017

NEW YORK and CHICAGO, July 10, 2017 /PRNewswire/ -- PlaceIQ, the company building a new mod...

Global Payments Announces Full Support for Android Pay in Canada

06-01-2017

TORONTO & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lea...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

Datacap and First Data add US EMV Support for Ingenico Group Smart...

05-24-2017

Chalfont, PA (PRWEB) May 25, 2017 Datacap Systems, leading integrated payments middleware provider...

Raise Launches New Mobile Wallet App

05-24-2017

  CHICAGO, May 24, 2017 /PRNewswire/ -- Raise, leading retail technology pa...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

First Data's Clover Platform to Enable Android Pay's Smart Tap

05-18-2017

NEW YORK--(BUSINESS WIRE)-- Today First Data (NYSE: FDC) announced that its Clover platform will sup...

New E-Commerce Fashion Venture Allows Shopper to Measure and Order Shoes with Sm…

05-31-2017

New York, NY (August 1st, 2017): Revolutionary fashion-tech brand and smartphone app, True Gau...

Full-service Restaurants Face an Uphill Battle Heading into 2017

05-11-2017

CHICAGO, May 11, 2017 /PRNewswire/ -- Technomic reporting indicates that the restaurant industry ove...

Marketing Automation Measurement Is Your Window Into Customer Minds

07-10-2017

If you’re a successful retailer, it’s because you are selling a product that you know customers want...

PAR Technology & TempAlert Announce IoT Partnership #NRAshow17

05-19-2017

Solution will Deliver End to End Food Safety and Workforce Efficiencies New Hartford, NY- May 19, 2...

Squirrel Releases Latest Version of Restaurant Point of Sale Software #NRAShow17

05-19-2017

Squirrel Professional 10 POS software builds on Squirrel's proven restaurant management platform B...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...

Focus POS Hosts a Successful 2017 Tech Conference

05-08-2017

Focus POS Technicians Turn Out for the Educational Networking Event San Antonio, TX – May 8, 2017 ...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...