How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

Trax Acquires Nielsen Store Observation (NSO) Assets in USA

07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

Whirlpool Activates Google Home Functionality, Bringing Google Assistant Capabil…

05-17-2017

Editors note: I've always harbored a secret desire to talk to my dishwasher... not! BENTON HARBOR, ...

National Restaurant Association Educational Foundation Honors Military Members

05-24-2017

CHICAGO, IL – May 20, 2017 – The National Restaurant Association Educational Foundation (NRAEF)...

Toast Restaurant Operating System Introduces New Takeout and Delivery Features

05-16-2017

BOSTON, May 16, 2017 (GLOBE NEWSWIRE) -- Toast Restaurant Operating System, the all-in-one restauran...

Mastercard Incorporated First-Quarter 2017 Financial Results on Company’s Websit…

05-03-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial r...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

Mastercard & Verifone to Enhance EMV Experience

05-11-2017

PURCHASE, N.Y. – May 11, 2017 – Mastercard[1] is joining forces with payments industry leaders to en...

Cumberland Farms Announces $75 Million In Customer Savings With SmartPay Check-L…

07-18-2017

WESTBOROUGH, Mass., July 18, 2017 /PRNewswire/ -- Cumberland Farms, a leading gasoline and convenien...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

mFino Powers the Mobile Financial Services Offering of Aircom

06-08-2017

CUPERTINO, CA (PRWEB) JUNE 07, 2017 mFino, the leading platform for payments, commerce and dig...

Star Micronics Adds CloudPRNT Support for TSP700II, TSP800II, and SP700 Printers

06-26-2017

Always leading - always innovative, Star Micronics is proud to announce that we have added CloudPRNT...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

Sephora SEA Chooses Dynamic Yield to Personalize the Entire Customer Journey

06-22-2017

NEW YORK, June 22, 2017 /PRNewswire/ -- Dynamic Yield, the Personalization Technology Stack, to...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

Drync Expands Mobile Ordering App Platform for Liquor Retailers, adds Android

06-14-2017

SOMERVILLE, Mass., June 14, 2017 /PRNewswire/ -- Drync, Inc., the mobile ordering and marketing...

MJ Freeway Reports Cannabis Retail Sales for April 20 ’4/20’ Holiday Exceeded $4…

04-26-2017

DENVER, April 26, 2017 /PRNewswire/ -- MJ Freeway, the cannabis industry's leading provider of ...

ACI Worldwide Boosts Integrated Fraud Management Capabilities for Bambora Nasdaq…

05-16-2017

Naples, FLA., May 16, 2017 (GLOBE NEWSWIRE) -- ACI Worldwide (NASDAQ: ACIW), a leading global provi...

L2 Report Identifies Digital Strategies for Department Stores to Confront Sinkin…

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- Digital benchmarking firm L2 Inc releases its annual L2 ...

BIXOLON Releases SoftAP Support for Thermal Mobile Printers

06-21-2017

Seongnam-si, Korea (PRWEB) June 21, 2017 BIXOLON Co., Ltd. a leading global mobile, label and POS p...

APG Cash Drawer Hires Director of SMARTtill Technology Sales

06-06-2017

MINNEAPOLIS, MN - June 6th, 2017 - APG Cash Drawer, a fast-growing global manufa...

Receipt Printers Market Growing at a CAGR of 12.08% During 2017 to 2021 Says a N…

05-31-2017

PUNE, India, May 31, 2017 /PRNewswire/ -- Global Receipt Printers Market 2017-2021, h...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

May 2, 2017 – Bracknell, U.K. – Displaydata, the world’s number one supplier of three-colo...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Back-to-School and Back-to-College Spending to Reach $83.6 Billion

07-13-2017

WASHINGTON, July 13, 2017 – With consumer confidence rising and more young people in school, back-to...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

The Lexalytics eCommerce Industry Pack Analyzes Customer Feedback to Identify Site Challenges and Op...

Indium Software’s Retail Testing Framework Helps in Business Growth

05-11-2017

PRINCETON, New Jersey, May 11, 2017 /PRNewswire/ -- Indium Software, a global independent software ...

Retail Sales is Projected to Generate $19.5 Billion by 2021

05-17-2017

"Home Organization Market: Retail and Industry Trends and Analysis" is the authoritative market rese...

Upserve Partners with Vista Equity Partners for New Strategic Investment

07-06-2017

PROVIDENCE, R.I., July 6, 2017 /PRNewswire/ -- Upserve, the industry's leading Restaurant Management...

First American Payment Refreshes Brand to Reflect Expertise in Payment Technolog…

05-08-2017

First American Payment Systems, a leader in the payment processing industry, has announced a refresh...

​Ritu Kumar Selects Manthan’s Advanced Retail Analytics to Power Merchandising D…

06-30-2017

SANTA CLARA, CA, June 30, 2017: Manthan, a leader in Big Data, Advanced Analytics and Artificial Int...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

Cayan Unveils Pioneering Mobile Payment Technology, Genius Mini

05-18-2017

BOSTON, MA - May 18, 2017 - Cayan®, a payment technology company, today introduced Genius Mini™...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

Vineyard Vines Partners with First Insight

07-12-2017

PITTSBURGH, PA and STAMFORD, CT – July 12, 2017 – First Insight, Inc., a technology company transfor...

Full-service Restaurants Face an Uphill Battle Heading into 2017

05-11-2017

CHICAGO, May 11, 2017 /PRNewswire/ -- Technomic reporting indicates that the restaurant industry ove...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

E-commerce Performance Indicators & Confidence Report Finds 65% of Retailers…

07-11-2017

SAN JOSE, Calif., July 11, 2017 /PRNewswire/ -- A new report published by SLI Systems (SLI.NZ)...

PCMS Announces Spring ’17 Release of VISION Commerce Suite Now Available

04-24-2017

Cincinnati, OH – April 25, 2016 – PCMS, a leading global provider of retail commerce softw...

Vantiv To Acquire Paymetric

04-30-2017

Builds upon Vantiv's strategy to expand into high-growth channels and verticals Increases Vanti...

Can a Change in Retail Hiring Practices Help Save America's Department Stores?

06-05-2017

In their early days, department stores were the epitome of innovation. Towards the end of the 19th c...

Mastercard Stands Up For Those Who Stand Up To Cancer #StandUpForThem

07-11-2017

Annual Dine Out campaign kicks off with goal of bringing total funds raised to fight cancer to $39MM...

Verifone Launches Two PCI 5.0 Certified Solutions to Offer Portability & Mob…

06-21-2017

COPENHAGEN, MONEY20/20 EUROPE (June 22, 2017) – Verifone (NYSE: PAY), a world leader in payments and...

The Paper Store Adds Aptos Digital Commerce Suite and Warehouse Management to Su…

05-03-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 3, 2017 – Aptos, Inc., a recognized market leader in retail...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

Upserve Grows 100 Percent and Launches New Products

05-16-2017

PROVIDENCE, R.I., May 16, 2017 /PRNewswire/ -- Upserve, the industry's leading full-service...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

Reduction in Checkout Time At Physical Retail Using Mobile App Based Payments

07-13-2017

By Amitaabh Malhotra, Chief Marketing Officer of Omnyway What are Mobile App Based Payments? ...

Icon Solutions Expands its Payments Expertise to American and Canadian Market

05-22-2017

London, 17 May 2017, Icon Solutions, the independent IT payment specialist technology provider ...

Retailers Welcome New Online Sales Tax Push, Say Congress Has ‘Stalled for Far T…

04-30-2017

WASHINGTON, April 27, 2017 – The National Retail Federation today welcomed renewed efforts in Congre...