How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

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Point Of Sale Industry News

Socket Mobile Announces 2017 Second Quarter Release Date and Conference Call

07-20-2017

NEWARK, Calif., July 20, 2017  /PRNewswire/ -- Socket Mobile, Inc. (NASDAQ: SCKT), a leadin...

Toast POS Launches Free Food Cost Calculator Tool Benefitting Nonprofits #NRASho…

05-19-2017

BOSTON, May 19, 2017 (GLOBE NEWSWIRE) -- Now more than ever, restaurants need technology to compete ...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

Cole Haan Selects Aptos Enterprise Order Management to Support Omni-Channel Reta…

07-13-2017

ATLANTA, July 13, 2017 /PRNewswire/ -- Aptos, Inc., a recognized market leader in retail te...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

REVTECH Retail Accelerator Launches Co-working Space

05-24-2017

DALLAS – May 24, 2017 – REVTECH, a Dallas-based retail accelerator program and seed capital fun...

PAR Technology & TempAlert Announce IoT Partnership #NRAshow17

05-19-2017

Solution will Deliver End to End Food Safety and Workforce Efficiencies New Hartford, NY- May 19, 2...

Omnichannel Ordering Delivers at Taziki’s Café

05-31-2017

On a Greek getaway in 1997, Keith Richards and his wife Amy fell in love with small-table Mediterran...

QSR Automations To Showcase Innovative Technology Solutions At NRA Show

05-18-2017

LOUISVILLE, Ky., May 18, 2017 /PRNewswire/ -- QSR Automations, the hospitality industry leade...

Crocs Deploys AccuStore to Improve Store Intelligence and Drive Execution

04-27-2017

Clearwater, FL, April 27, 2017 – AccuStore is proud to announce that it has become the preferre...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

Major Retailers Choose Savvius Solutions

05-03-2017

WALNUT CREEK, Calif – May 2, 2017 – Savvius™, Inc., a leader in network visibility and performa...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

Mobile & Tablet Retailing in the UK 2017

07-05-2017

NEW YORK, July 5, 2017 /PRNewswire/ -- Mobile & Tablet Retailing in the UK 2017 Summary Mobile...

Branding Brand, Yext Integration Helps Retailers Drive Traffic and Dollars to St…

06-13-2017

PITTSBURGH, June 13, 2017 /PRNewswire/ -- Retailers no longer need to worry if their business i...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Focus on New Ways of Shopping Keeps Biggest Retailers Big, According to STORES M…

06-26-2017

WASHINGTON, June 26, 2017 – The nation’s largest retailers have held onto their top spots by focusin...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

Back-to-College Spend to Outpace Back-to-School Spend Twofold

07-19-2017

NEW YORK, July 19, 2017 /PRNewswire/ -- Retailers that promote back-to-college offers and s...

Point-of-Sale Software Industry Spurs Rust Belt Rebirth

05-15-2017

BUTLER, Pa. – The point-of-sale industry not only provides a valuable technology product to thousand...

The Evolution of POS

05-05-2017

Guest article by Christopher Sebes, President of Heartland Commerce The Point of Sale system is arg...

ATMIA Announces Keynote Speaker for 2018 U.S. Conference

06-21-2017

South Dakota, USA – ATMIA is extremely pleased to announce that cybersecurity expert Theresa Payton ...

PoS Accessories Market to Grow at 7.80% CAGR by 2021 Says a New Research Report

06-28-2017

PUNE, India, June 28, 2017 /PRNewswire/ -- According to the 2017 PoS accessories market report...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

TurnTo Introduces First Truly Open Network to Change Product Ratings and Reviews

05-31-2017

NEW YORK, May 31, 2017 /PRNewswire/ -- TurnTo Networks, the provider of next generati...

Diebold Nixdorf Receives Award For Leadership In Mobile-Based Cardless ATM Trans…

06-13-2017

LONDON, June 13, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), the global leader in connected co...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Mastercard Names Ed McLaughlin President of Operations and Technology

04-28-2017

PURCHASE, N.Y. – April 28, 2017 – Mastercard today announced the appointment of Ed McLaughlin to p...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...

Future POS/Fidelis Payments leaders hone skills at sales ‘bootcamp’

05-02-2017

May 2nd 2017 BUTLER, Pa. – Training workshops and seminars help professionals achieve greater succes...

Conformance Technologies Inks Deal with Pivotal Payments

07-11-2017

RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®, a fast-growing provider of operating systems...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Texas Humor Enhances Mobile Shopping Experience Through App Powered by Shopgate

07-18-2017

AUSTIN, Texas – July 18, 2017 – Shopgate, the leading SaaS shopping app platform, today announced Te...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

The Paper Store Adds Aptos Digital Commerce Suite and Warehouse Management to Su…

05-03-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 3, 2017 – Aptos, Inc., a recognized market leader in retail...

Mastercard is Becoming the Ticket to Ride in More Than 80 Global Cities

05-16-2017

MONTREAL – May 16, 2017 – As residents and visitors of the world’s major cities look for the be...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Retailers Say Border Tax Would Shift Corporate Tax Burden to Consumers

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today urged Congress to reject a proposed...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

NRF PROTECT to Honor Law Enforcement, Loss Prevention Experts

06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

Diebold Nixdorf Presents Connected Commerce Solutions At #NRAShow

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD) is presenting a comprehensiv...

Imports Could Hit New Record as Busy ​Retail Merchants Stock Up

07-10-2017

WASHINGTON, July 10, 2017 – July and August should be two of the busiest months ever seen for import...

GroupBy Inc. Acquires Austin-Based Retail Data Enrichment Technology Company, Ed…

06-05-2017

TORONTO, ON — June 5, 2017 — GroupBy Inc. (www.groupbyinc.com), a leading provider of...

Official PGA TOUR Stop Tees up APG Cash Drawer for the Third Year

07-17-2017

Minneapolis, MN- July 17th, 2017 - APG Cash Drawer, LLC is proud to have participated...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

The Lexalytics eCommerce Industry Pack Analyzes Customer Feedback to Identify Site Challenges and Op...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

Epson BrightLink Pro Interactive Display Wins NewBay’s NAB Best of Show Award

06-05-2017

LONG BEACH, Calif., June 6, 2017 /PRNewswire/ -- Epson, the number-one selling projec...

Restaurant Mobile App, Humrun, Selects Trevelino/Keller as Agency of Record

06-13-2017

ATLANTA, June 13, 2017 /PRNewswire/ -- Humrun, a repair app that quickly connects restaurants with h...