How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

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05-07-2017

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Zebra Technologies’ Scanner Scale Expedites Checkout Lines and Improves Shopper …

06-29-2017

Lincolnshire, Ill. – June 29, 2017 - Zebra Technologies Corporation (NASDAQ: ZBRA), the market leade...

MAG Retail Group Selects Yes Lifecycle Marketing’s Cross-Channel Marketing Platf…

07-17-2017

Solution enables largest aftermarket online retailer of motorcycle parts and accessories to impr...

SmartCard Marketing Systems Inc Kicks-off in London at the RBTE show

05-05-2017

NEW YORK, May 5, 2017 /PRNewswire/ - Today the company announced the kick-off for the Genor...

Amazon to Acquire Whole Foods Market For $13.7 Billion

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Whole Foods Market ranked #28 and Amazon ranked #2 on Fortune’s 2017 list of World’s Most Admired Co...

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Sterling Payment Technologies Launches New Website

05-22-2017

TAMPA, FLA. (PRWEB) MAY 22, 2017 – Sterling Payment Technologies, a leading provider of se...

How To Use Customer Service As a Loyalty-Building Tool

07-20-2017

Good customer service is an important goal for any company. Customers who have bad experiences are n...

Epson Showcases New Technology in Commercial Label and Package Printing Demo Cen…

05-15-2017

LONG BEACH, Calif., May 16, 2017 /PRNewswire/ -- Epson today announced it has enhanced its Ca...

Introduction of Lottery Retail Gift Cards is the Newest Trend

05-11-2017

LONDON, May 11, 2017 /PRNewswire/ -- According to Persistence Market Research's analysis, the gift c...

Taking Coupon Personalization to a New Level

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SafeCharge customers to accept card payments in the U.S. through partnership wit…

05-26-2017

London, May 26th 2017: SafeCharge (LON:SCH), a leading payments technology company, t...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

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Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

POS Portal and Datacap Partner for Easy Delivery of Secure Payment Hardware

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Sacramento, CA (PRWEB) July 19, 2017 POS Portal, the leading provider of EMV-ready payment devices ...

Wirecard Adds Key Executives, Brad Fauss and Kevin Brown, to Fuel Their North Am…

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CONSHOHOCKEN, Pennsylvania, May 31, 2017 /PRNewswire/ -- Wirecard AG, a leading...

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05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

Aptos Commits Multimillion-Dollar Investment to Help Solve Retail’s Toughest Cha…

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ATLANTA, May 17, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Restaurant Mobile App, Humrun, Selects Trevelino/Keller as Agency of Record

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An Open Letter from Criteo to the World's Retailers and Brands

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First Data Launches New Merchant Solution to Prevent Fraud Across All Commerce C…

06-01-2017

NEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling t...

Cumberland Farms Announces $75 Million In Customer Savings With SmartPay Check-L…

07-18-2017

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06-26-2017

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07-19-2017

NEW YORK, July 19, 2017 /PRNewswire/ -- Retailers that promote back-to-college offers and s...

POS Partners Welcomes Tony Campisi

04-30-2017

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Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

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Worldpay’s Vice Chairman Ron Kalifa Named in Top 100 of Ethnic Minority Leaders …

05-25-2017

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Android Pay is Now Live in Canada with Mastercard Hub

05-31-2017

Toronto, ON – May 31, 2017 – Today, Google confirmed that Android Pay, enabling contactless mobile p...

Upserve Grows 100 Percent and Launches New Products

05-16-2017

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Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

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07-18-2017

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05-26-2017

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06-05-2017

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06-30-2017

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05-25-2017

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07-10-2017

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07-19-2017

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ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

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05-16-2017

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07-05-2017

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06-12-2017

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06-08-2017

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06-13-2017

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06-28-2017

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05-24-2017

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Ibotta Reimagines Shopping App to Introduce Personalized Cash-Back Offers

05-23-2017

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07-10-2017

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06-29-2017

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Mastercard & Verifone to Enhance EMV Experience

05-11-2017

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New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

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Raise Launches New Mobile Wallet App

05-24-2017

  CHICAGO, May 24, 2017 /PRNewswire/ -- Raise, leading retail technology pa...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

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07-19-2017

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