How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

GSP Customers Top STORES’ Top 100 List

07-21-2017

Clearwater, FL, July 21, 2017 – GSP, a leading provider of retail services, is proud to congratulate...

ECRM Acquires Hyper-Growth Retail Technology Company RangeMe

06-06-2017

SOLON, Ohio and SAN FRANCISCO, June 6, 2017 /PRNewswire/ -- Efficient Collaborative Retail Ma...

Fantastic Sams Salons Enhance Payment Security with Ingenico Group and EPX

05-10-2017

Ingenico Group’s iCT 250 smart terminals powered by EPXPay provide seamless, secure payments for F...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Shoptalk Europe Releases Groundbreaking Preliminary Agenda with More than 100 Se…

05-08-2017

New York and London, May 8, 2017 – Shoptalk Europe, the new pan-European event that is lea...

REVTECH Retail Accelerator Launches Co-working Space

05-24-2017

DALLAS – May 24, 2017 – REVTECH, a Dallas-based retail accelerator program and seed capital fun...

Masterpass by Mastercard Gives U.S. Bank Customers Freedom to Shop Across Device…

05-17-2017

Purchase, N.Y. and Minneapolis, Minn. — MAY 17, 2017— U.S. Bank customers now have access to fast, s...

Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

05-15-2017

Somerset, NJ – May 15, 2017 – Star Micronics, leading provider of point of sale and proof of tr...

Future POS/Fidelis Payments leaders hone skills at sales ‘bootcamp’

05-02-2017

May 2nd 2017 BUTLER, Pa. – Training workshops and seminars help professionals achieve greater succes...

Mastercard is Becoming the Ticket to Ride in More Than 80 Global Cities

05-16-2017

MONTREAL – May 16, 2017 – As residents and visitors of the world’s major cities look for the be...

Manhattan Associates Delivers First Omni-Channel-as-a-Service Platform Nasdaq:MA…

05-09-2017

ATLANTA and LAS VEGAS, May 2017 (GLOBE NEWSWIRE) -- Manhattan Associates, Inc. (NASDAQ:MANH) today l...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

MJ Freeway Reports Cannabis Retail Sales for April 20 ’4/20’ Holiday Exceeded $4…

04-26-2017

DENVER, April 26, 2017 /PRNewswire/ -- MJ Freeway, the cannabis industry's leading provider of ...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

Doylestown, PA - May 1, 2017 - SICOM,a leading best-of-breed provider of end-to-end sol...

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

GO Sport Group Selects Mi9 Retail for Omni-Channel POS, Customer Engagement …

07-24-2017

MIAMI, July 24, 2017 /PRNewswire/ -- Mi9 Retail is pleased to announce that GO Sport Group...

Retail Solutions, Inc. to Present with Ahold USA, Dannon, P&G on Supply Chai…

05-01-2017

MOUNTAIN VIEW, Calif., May 1, 2017 /PRNewswire/ -- Global retail data analytics leader Retail S...

Retail of Things - The Journey of IoT in the Universe of Retail

05-01-2017

Retail is a tough industry to survive in. The competition is rough, margins are low and customers ar...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

Cole Haan Selects Aptos Enterprise Order Management to Support Omni-Channel Reta…

07-13-2017

ATLANTA, July 13, 2017 /PRNewswire/ -- Aptos, Inc., a recognized market leader in retail te...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

Ebates Father’s Day Survey: Electronics, Tools and Sports Tickets Top Gift Wish …

06-13-2017

SAN FRANCISCO—June 13, 2017 – Ebates, a leader and pioneer in cash back shopping and subsidiary of t...

POS Partners, Inc. Announces the Creation of a New Office Location in Washington…

06-14-2017

POS Partners, Inc. is pleased to announce their newest office location; Washington, D.C. Managing th...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

SmartCard Marketing Systems and Schedule101.com exhibiting at #NRAShow Chicago M…

05-01-2017

The global workforce management (WFM) market is estimated to grow from USD 4.49 Billion in 2016 to U...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

Mastercard and the World Food Programme Announce 100 Million Meals Commitment

07-06-2017

New commitment focuses on ending the spiral of poverty through eliminating hunger, driving inclusion...

Adapting to Retail's Evolution

05-22-2017

by Jeff Scott On the surface of it, 2017 has not been the most auspicious of years for brick and m...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Epson and AfterWords Announce Strategic Partnership #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Brazil Retail Show - Reflexis, Seal Technology Partner To Exhibit At APAS

05-01-2017

We are pleased to partner with Seal, a company with more than 30 years of experience in Brazil, ...

CPI Card Group Demonstrates Prepaid Leadership and Expertise at Card Forum &…

05-03-2017

Littleton, Colo. — (May 4, 2017) – CPI Card Group (Nasdaq: PMTS, TSX: PMTS), a global leader i...

PredictSpring Partners with Tommy Hilfiger to Launch New Mobile App in Europe

04-27-2017

San Francisco, California – April 27, 2017 – PredictSpring, a mobile commerce leader, today announce...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

First Data Introduces Local Payments Solution to Power Cross-Border Global Comme…

06-26-2017

NEW YORK--(BUSINESS WIRE)--The rise of global commerce is creating an increasingly borderless econom...

Market Smarter to Your Best Customers with GiftLogic's New Automated Email Recei…

05-05-2017

ENGLEWOOD, FL (PRWEB) MAY 06, 2017 - GiftLogic 2017 point of sale software now includes an...

The Fed Hikes .25% but Chase Hikes 5.75% or 2,300% more than the Fed

06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

MugClubs.com (Bar Loyalty program) arrives at BAR17 #NRAshow17

05-21-2017

MugClubs.com arrives at BAR17 CHICAGO, IL, May 20th, 2017 – The premier solution in Bar and B...

Full-service Restaurants Face an Uphill Battle Heading into 2017

05-11-2017

CHICAGO, May 11, 2017 /PRNewswire/ -- Technomic reporting indicates that the restaurant industry ove...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Digital Foodie and Rimi Baltics Launch an Online Grocery

06-06-2017

HELSINKI, June 6, 2017 /PRNewswire/ -- Digital Foodie, creator of the award winning Con...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

ECRS Self-Service Solution Now Has Seiko Qaliber Receipt Printer Option

07-14-2017

Torrance, CA, July 13, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, a globally r...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

Pangea Money Transfer Donating 1% of All Transactions to Mexico on IDFR

06-15-2017

CHICAGO, June 15, 2017 -- Pangea Money Transfer, a remittance app built for the mobile user, is dona...

Shoe Palace Selects Aptos Retail Technology Solutions to Step Up Its Customer Ex…

05-23-2017

ATLANTA, May 23, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

POS Partners, Inc Announces New Office In Orlando Florida

04-26-2017

POS Partners, Inc. is pleased to announce their newest office location; Orlando, Florida. Managing t...

KickBack Rewards Systems to Showcase its Loyalty Solutions at #NRAShow17

05-21-2017

Restaurant operators and fast-food retailers looking to drive loyalty can learn about KickBack’s inn...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

Socket Mobile Announces 2017 Second Quarter Release Date and Conference Call

07-20-2017

NEWARK, Calif., July 20, 2017  /PRNewswire/ -- Socket Mobile, Inc. (NASDAQ: SCKT), a leadin...

The Evolution of POS

05-05-2017

Guest article by Christopher Sebes, President of Heartland Commerce The Point of Sale system is arg...

Michigan Good Food Fund Tops $10.5 Million Milestone In Statewide Good Food Inve…

05-17-2017

DETROIT, May 17, 2017 /PRNewswire-USNewswire/ -- Six food enterprises in Grand Rapids, Kalamazoo, So...