How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

First Data Launches Global eCommerce Solution for Payment Facilitators

05-18-2017

NEW YORK--(BUSINESS WIRE)-- With the rise of the “sharing” economy, companies across industries are ...

Revention Releases Third Party Online Ordering Integration to Point of Sale

05-17-2017

May 17, 2017 – Revention, a leader in providing custom point of sale solutions to the hospitality in...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

Agilence and Heartland Commerce Launch Strategic Partnership

06-15-2017

MOUNT LAUREL, N.J., June 15, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based data ana...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

City Furniture Taps IBM for iOS Enterprise Apps to Deliver Personalized In-Showr…

05-23-2017

TARAMAC, Fla. and ARMONK, N.Y., May 23, 2017 /PRNewswire/ -- City Furniture,&nbs...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

POS Partners, Inc Announces New Office In Orlando Florida

04-26-2017

POS Partners, Inc. is pleased to announce their newest office location; Orlando, Florida. Managing t...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

National Restaurant Association Educational Foundation Honors Military Members

05-24-2017

CHICAGO, IL – May 20, 2017 – The National Restaurant Association Educational Foundation (NRAEF)...

ACI Worldwide Boosts Integrated Fraud Management Capabilities for Bambora Nasdaq…

05-16-2017

Naples, FLA., May 16, 2017 (GLOBE NEWSWIRE) -- ACI Worldwide (NASDAQ: ACIW), a leading global provi...

POSDATA Group to Distribute Castles Technology's EMV-Ready Solutions

07-09-2017

Atlanta, Georgia (PRWEB) July 10, 2017 Castles Technology International Corp., a global payment sol...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant

05-16-2017

DULUTH, Ga.--(BUSINESS WIRE)--When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was r...

POS Partners Welcomes Tony Campisi

04-30-2017

POS Partners, Inc. is pleased to announce our newest Business Development Manager, Tony Campisi. To...

Mother’s Day Report Provides Key Insights to Help Retailers Win Greater Spring S…

04-27-2017

NEW YORK, April 27, 2017 /PRNewswire/ -- Criteo S.A. (NASDAQ: CRTO), the performance marketing techn...

Retail Solutions, Inc. to Present with Ahold USA, Dannon, P&G on Supply Chai…

05-01-2017

MOUNTAIN VIEW, Calif., May 1, 2017 /PRNewswire/ -- Global retail data analytics leader Retail S...

Squirrel Releases Latest Version of Restaurant Point of Sale Software #NRAShow17

05-19-2017

Squirrel Professional 10 POS software builds on Squirrel's proven restaurant management platform B...

Ampleon Selects Model N Revenue Cloud for High Tech to Simplify Internal Process…

07-13-2017

REDWOOD CITY, Calif., July 13, 2017 /PRNewswire/ -- Model N, Inc. (NYSE: MODN), the leading pro...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

ATMIA Announces Keynote Speaker for 2018 U.S. Conference

06-21-2017

South Dakota, USA – ATMIA is extremely pleased to announce that cybersecurity expert Theresa Payton ...

Florida's Potatopia Deters Underage Drinking With Intellicheck's Age ID

06-29-2017

Fast Casual Restaurant Protects Customers and Communities with Industry Leading Technology Solutio...

Global Payments Announces Full Support for Android Pay in Canada

06-01-2017

TORONTO & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lea...

Peninsula FCU Finds Convenience and Security In CPI Card Group’s Card@Once Solut…

06-08-2017

LITTLETON, Colo., June 8, 2017 – CPI Card Group (NASDAQ:PMTS, TSX:PMTS), a global leader in financia...

Pizza Hut Sets Goal Of Hiring Nearly 3,000 Drivers A Month For Rest Of 2017

07-18-2017

PLANO, Texas, July 18, 2017 /PRNewswire/ -- Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE:...

MAG Retail Group Selects Yes Lifecycle Marketing’s Cross-Channel Marketing Platf…

07-17-2017

Solution enables largest aftermarket online retailer of motorcycle parts and accessories to impr...

Rambus Teams with Google, Interac on Android Pay in Canada

06-05-2017

SUNNYVALE, CA, June 5, 2017 – Today Rambus Inc. (NASDAQ: RMBS) announc...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-23-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

Conformance Technologies Launches PreComm ToolKit

05-10-2017

May 09, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies...

Shuttle Announces XPC NCO3U Kaby Lake Mini Multi-Use PC for 4K Displays

05-30-2017

CITY OF INDUSTRY, Calif., May 30, 2017 (GLOBE NEWSWIRE) -- Shuttle Computer Group, Inc., one of the ...

GSP Customers Top STORES’ Top 100 List

07-21-2017

Clearwater, FL, July 21, 2017 – GSP, a leading provider of retail services, is proud to congratulate...

Global Payments Introduces Xenial(TM): First, Cloud-Based Restaurant Management …

05-17-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

Better Data Integration and Better Supply Chain Performance Leads to Better Sale…

05-07-2017

by Rob Consoli, Chief Revenue Officer at Liaison Technologies Today’s consumers want what they want...

Chain Restaurants Call For Congressional Action on Outdated Ethanol Law

07-06-2017

Harmful Old Mandate Continues Despite New Market Consequences WASHINGTON, July 6, 2017 – The Nation...

ControlScan Releases New SecureEdge PCI Program Management Platform

05-09-2017

LAS VEGAS, NV--(Marketwired - May 09, 2017) - ETA TRANSACT Booth 420 -- ControlScan, a trusted secur...

Meijer Bringing Store-to-Door Delivery to Chicago and Rockford

07-06-2017

GRAND RAPIDS, Mich., July 6, 2017 /PRNewswire/ -- Meijer and official home delivery partner Shi...

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

First Data to Acquire CardConnect

05-29-2017

 NEW YORK AND KING OF PRUSSIA,PA, MAY 29 2017 – First Data Corporation(NYSE: FDC), a global ...

ECRM Acquires Hyper-Growth Retail Technology Company RangeMe

06-06-2017

SOLON, Ohio and SAN FRANCISCO, June 6, 2017 /PRNewswire/ -- Efficient Collaborative Retail Ma...

Mastercard Incorporated First-Quarter 2017 Financial Results

05-02-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial re...

ClearSale Presence at IRCE 2017 Aims to Educate Retailers on New Fraud Vulnerabi…

05-31-2017

MIAMI, May 31, 2017 /PRNewswire/ -- Leading fraud prevention solution provider ClearS...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...

Apple Pay Sees Double-digit Growth, Ties With PayPal

05-09-2017

PITTSBURGH, May 9, 2017 /PRNewswire/ -- Retail purchases made with Apple Pay are growing, ...

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

McFadyen Digital and Mirakl to Deliver an Accelerated Cloud-Based Marketplace So…

06-07-2017

VIENNA, VA AND BOSTON, MA - JUNE 06, 2017 - McFadyen Digital, a leading digital commerce agency...

First Data Completes Acquisition of CardConnect

07-06-2017

Jul 06, 2017 NEW YORK--(BUSINESS WIRE)-- First Data Corporation (NYSE: FDC), a global leader in com...

First Data's Clover Platform to Enable Android Pay's Smart Tap

05-18-2017

NEW YORK--(BUSINESS WIRE)-- Today First Data (NYSE: FDC) announced that its Clover platform will sup...

MugClubs.com (Bar Loyalty program) arrives at BAR17 #NRAshow17

05-21-2017

MugClubs.com arrives at BAR17 CHICAGO, IL, May 20th, 2017 – The premier solution in Bar and B...

Rooam Launches Payment Platform with Instant Close Tab Feature ​For Hospitality…

05-10-2017

Launched in the D.C. market, Rooam offers a new, secure and convenient way for people to immediate...

The Evolution of POS

05-05-2017

Guest article by Christopher Sebes, President of Heartland Commerce The Point of Sale system is arg...