How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

Michigan Good Food Fund Tops $10.5 Million Milestone In Statewide Good Food Inve…

05-17-2017

DETROIT, May 17, 2017 /PRNewswire-USNewswire/ -- Six food enterprises in Grand Rapids, Kalamazoo, So...

​Ritu Kumar Selects Manthan’s Advanced Retail Analytics to Power Merchandising D…

06-30-2017

SANTA CLARA, CA, June 30, 2017: Manthan, a leader in Big Data, Advanced Analytics and Artificial Int...

Mastercard Incorporated First-Quarter 2017 Financial Results on Company’s Websit…

05-03-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial r...

Upserve Grows 100 Percent and Launches New Products

05-16-2017

PROVIDENCE, R.I., May 16, 2017 /PRNewswire/ -- Upserve, the industry's leading full-service...

Lightspeed Announces Comprehensive Data Analytics Tool for Independent Retailers

05-09-2017

Canadian Retail POS technology leader empowers independent businesses with the most powerful data an...

Global Payments Announces Full Support for Samsung Pay in Hong Kong

05-25-2017

HONG KONG & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide pro...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

How Texting Makes Scheduling Staff Easier

06-14-2017

When you run a restaurant, keeping your restaurant fully staffed can be a challenge. When you implem...

INTURN RAISES $22.5 MILLION TO ACCELERATE GLOBAL GROWTH OF THE RETAIL INDUSTRY

06-14-2017

New York, NY – June 14, 2017 – INTURN, the technology company that reinvented the way brands and ret...

CloudSense and Axsy Launch Retail KICK to Digitize Retailers’ Offline Experience

07-20-2017

LONDON, July 20, 2017 /PRNewswire/ -- CloudSense, the Salesforce-native omnichannel commerce pl...

Vineyard Vines Partners with First Insight

07-12-2017

PITTSBURGH, PA and STAMFORD, CT – July 12, 2017 – First Insight, Inc., a technology company transfor...

Official PGA TOUR Stop Tees up APG Cash Drawer for the Third Year

07-17-2017

Minneapolis, MN- July 17th, 2017 - APG Cash Drawer, LLC is proud to have participated...

Adapting to Retail's Evolution

05-22-2017

by Jeff Scott On the surface of it, 2017 has not been the most auspicious of years for brick and m...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Cayan Announces Partnership with Hospitality POS Pioneer Squirrel Systems

05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

UK Hospitality Independents set to Thrive in Ever Changing Economy

05-09-2017

  LONDON, May 10, 2017 /PRNewswire/ -- Independent restaurant roundtable h...

Waitrose Signs Five-Year Agreement with Point of Sale Marketing Specialist Ecreb…

05-24-2017

Reading, UK – May 23, 2017 – Ecrebo, the point of sale marketing specialist, today an...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

Florida's Potatopia Deters Underage Drinking With Intellicheck's Age ID

06-29-2017

Fast Casual Restaurant Protects Customers and Communities with Industry Leading Technology Solutio...

Retailers Welcome Labor Department’s Withdrawal of Burdensome Joint Employer Gui…

06-07-2017

WASHINGTON, June 7, 2017 – The National Retail Federation welcomed today’s announcement fr...

Mastercard Expands QR Payments Choice

07-19-2017

PURCHASE, N.Y. – July 19, 2017 – Mastercard today outlined plans for greater choice in retail paymen...

KickBack Rewards Systems to Showcase its Loyalty Solutions at #NRAShow17

05-21-2017

Restaurant operators and fast-food retailers looking to drive loyalty can learn about KickBack’s inn...

Peninsula FCU Finds Convenience and Security In CPI Card Group’s Card@Once Solut…

06-08-2017

LITTLETON, Colo., June 8, 2017 – CPI Card Group (NASDAQ:PMTS, TSX:PMTS), a global leader in financia...

Diebold Nixdorf Announces Partnership With Kony for Transformation In Financial…

05-22-2017

NORTH CANTON, Ohio – Diebold Nixdorf (NYSE: DBD), the global leader in connected commerce, today ann...

InComm Claims Two Top Honors at 2017 Pay Awards

06-26-2017

ATLANTA, June 26, 2017 /PRNewswire/ -- InComm, a leading prepaid product and transaction servic...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

MMF's Wheelchair Accessible Payment Terminal Mount is Nominated for 3 Prestigiou…

06-08-2017

Wheeling, IL, June 5th, 2017 – The 2017 North American Office Products Awards (NAOPA) nominees have...

Crocs Deploys AccuStore to Improve Store Intelligence and Drive Execution

04-27-2017

Clearwater, FL, April 27, 2017 – AccuStore is proud to announce that it has become the preferre...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

Shhhh! Have you visited the (POS) library lately?

04-28-2017

Have  you taken a visit to the Point-of-sale Library lately?   Like most libraries, i...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...

New 35-unit Pizza Hut Franchise Selects Delaget for Payroll, Accounting, and Rep…

07-10-2017

SAINT LOUIS PARK, Minn., July 10, 2017 /PRNewswire/ -- JJB Pizza, a new 35-unit Pizza Hut franchise ...

Better Data Integration and Better Supply Chain Performance Leads to Better Sale…

05-07-2017

by Rob Consoli, Chief Revenue Officer at Liaison Technologies Today’s consumers want what they want...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Conformance Technologies Inks Deal with Pivotal Payments

07-11-2017

RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®, a fast-growing provider of operating systems...

POS Partners, Inc. Announces the Creation of a New Office Location in Washington…

06-14-2017

POS Partners, Inc. is pleased to announce their newest office location; Washington, D.C. Managing th...

Pathover’s New Service Grocery 360 Uses Artificial Intelligence to Bring Grocers…

05-10-2017

SUNNYVALE, Calif., May 10, 2017 /PRNewswire/ -- Pathover, a leading e-commerce and logistics startup...

GSP Customers Top STORES’ Top 100 List

07-21-2017

Clearwater, FL, July 21, 2017 – GSP, a leading provider of retail services, is proud to congratulate...

First Data Completes Acquisition of CardConnect

07-06-2017

Jul 06, 2017 NEW YORK--(BUSINESS WIRE)-- First Data Corporation (NYSE: FDC), a global leader in com...

eWallets are the Future of Online Payments, Says G2A PAY

06-07-2017

 HONG KONG, June 7, 2017 /PRNewswire/ --   International trade evolves at a ...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

Mastercard Launches MLB All-Star Game Sweepstakes Exclusively at BJ’s Wholesale …

04-24-2017

One winner and a guest will head to Miami for the 2017 MLB All-Star Game presented by Mastercard ...

Food Online Ordering Systems Certifies Epson Smart Printer for its Restaurant #N…

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Epson America, Inc., a leading supplier of valu...

REVTECH Retail Accelerator Launches Co-working Space

05-24-2017

DALLAS – May 24, 2017 – REVTECH, a Dallas-based retail accelerator program and seed capital fun...

Toshiba Companies Join Forces for LEAD 2017 Conference in Orlando

05-02-2017

ORLANDO, Fla. (May 2, 2017) — Toshiba America Business Solutions and Toshiba G...

FedEx Partners with BlueSnap to Cross More Borders

05-23-2017

WALTHAM, MA – May 22, 2017 BlueSnap and FedEx Cross Border have partnered to empower online retailer...

Array Acquires Summit Manufacturing NY-based Manufacturer of POS Merchandising

06-07-2017

Acquisition significantly enhances capacity, geography and client reach. TORONTO and&nbs...

ScanSource to Acquire Payments Industry Leader, POS Portal

06-29-2017

GREENVILLE, S.C.--(BUSINESS WIRE)--ScanSource, Inc. (NASDAQ:SCSC), a leading global provider of te...

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

Tripleseat Software Inc. (Restaurant Event App) Closes $7.0M in Funding

06-20-2017

CONCORD, Mass., June 20, 2017 /PRNewswire/ -- Tripleseat, a cloud-based Sales and Event Manageme...

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...