How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Mastercard Launches Comprehensive Digital Payment Solution For Small & Midsi…

06-08-2017

The Mastercard B2B Hub with AvidXchange Helps Businesses Manage Invoices, Payments, and Supplier R...

MJ Freeway Reports Cannabis Retail Sales for April 20 ’4/20’ Holiday Exceeded $4…

04-26-2017

DENVER, April 26, 2017 /PRNewswire/ -- MJ Freeway, the cannabis industry's leading provider of ...

POS Portal and Datacap Partner for Easy Delivery of Secure Payment Hardware

07-18-2017

Sacramento, CA (PRWEB) July 19, 2017 POS Portal, the leading provider of EMV-ready payment devices ...

Zebra Technologies’ Scanner Scale Expedites Checkout Lines and Improves Shopper …

06-29-2017

Lincolnshire, Ill. – June 29, 2017 - Zebra Technologies Corporation (NASDAQ: ZBRA), the market leade...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

The Lexalytics eCommerce Industry Pack Analyzes Customer Feedback to Identify Site Challenges and Op...

NCR Unveils the Next Generation of its Counterpoint Channel Software Solution

05-23-2017

Duluth, Ga., May 22, 2017 – NCR Corporation (NYSE: NCR), the global leader in omni-channel solu...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

DoorDash Launches Door To Door Restaurant Delivery In More Than 10 Cities In The…

05-17-2017

SAN FRANCISCO, May 17, 2017 /PRNewswire/ -- DoorDash -- the technology company connec...

First Data and Flywire Sign Strategic Agreement for International Payments

05-02-2017

NEW YORK & BOSTON--(BUSINESS WIRE)--First Data (NYSE: FDC), a global leader in commerce-ena...

The Most Patriotic Brands in America Revealed in Brand Keys Survey

06-27-2017

NEW YORK, NY June 26, 2017– The 15th annual Brand Keys, Inc. survey of iconic America...

Receipt Printers Market Growing at a CAGR of 12.08% During 2017 to 2021 Says a N…

05-31-2017

PUNE, India, May 31, 2017 /PRNewswire/ -- Global Receipt Printers Market 2017-2021, h...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

The Fed Hikes .25% but Chase Hikes 5.75% or 2,300% more than the Fed

06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

Appetize Brings Advanced Concessions Technology to Yankee Stadium and other Pro …

06-29-2017

PLAYA VISTA, Calif., June 29, 2017 /PRNewswire/ -- Appetize, the modern point-of-sale (POS)...

New E-Commerce Fashion Venture Allows Shopper to Measure and Order Shoes with Sm…

05-31-2017

New York, NY (August 1st, 2017): Revolutionary fashion-tech brand and smartphone app, True Gau...

First Data Launches Global eCommerce Solution for Payment Facilitators

05-18-2017

NEW YORK--(BUSINESS WIRE)-- With the rise of the “sharing” economy, companies across industries are ...

Amazon Drives Consumer Tech Growth Amid Flat Retail Market

07-11-2017

SALT LAKE CITY, July 11, 2017 /PRNewswire/ -- Despite 2016's lackluster total retail sales ...

National Digital Marketing Agency Increases Digital Engagement for Online Appare…

06-22-2017

PORTLAND, Ore., June 22, 2017 /PRNewswire/ -- With over 400 million impressions to date, 250K s...

Mastercard Stands Up For Those Who Stand Up To Cancer #StandUpForThem

07-11-2017

Annual Dine Out campaign kicks off with goal of bringing total funds raised to fight cancer to $39MM...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

CloudSense and Axsy Launch Retail KICK to Digitize Retailers’ Offline Experience

07-20-2017

LONDON, July 20, 2017 /PRNewswire/ -- CloudSense, the Salesforce-native omnichannel commerce pl...

Alcoholic Beverage Control Board Deploys Intellicheck's Age ID To Avert Underage…

05-18-2017

JERICHO, NEW YORK - May 18, 2017 - The Durham County Alcoholic Beverage Control Board (ABC) in North...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

How the High-Risk Processing Industry Can Combat the Costly Surge in Card Testin…

06-26-2017

In the years since I co-founded eMerchantBroker we’ve seen the introduction of EMV standards help re...

NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant

05-16-2017

DULUTH, Ga.--(BUSINESS WIRE)--When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was r...

Chain Restaurants Call For Congressional Action on Outdated Ethanol Law

07-06-2017

Harmful Old Mandate Continues Despite New Market Consequences WASHINGTON, July 6, 2017 – The Nation...

Visa has Elevated its Own Interests Above Those of Americans in its Cashless Cha…

07-17-2017

London, United Kingdom & Sioux Falls, SD, USA - ATMIA today released a statement questioning Vis...

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

Global Payments Announces Full Support for Samsung Pay in the UK

05-26-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

13th ANNUAL IRCE CONFERENCE DREW STRONG ATTENDANCE AND RAVE REVIEWS

06-20-2017

CHICAGO, IL (June 19, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE)...

North American Bancard Adds RedfoxPOS to Strategic POS Offerings

06-13-2017

TROY, Mich. (PRWEB) June 14, 2017 Multi-faceted award-winning payment solutions provider North Amer...

Retail and E-commerce Innovation at GS1 Connect 2017

05-02-2017

LAWRENCEVILLE, N.J., May 2, 2017 /PRNewswire-USNewswire/ -- GS1 Connect® 2017&nb...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

Verifone Collaborates with Sage to Offer Payment & Cloud Solutions in Europe…

06-28-2017

COPENHAGEN, Denmark--(BUSINESS WIRE)--MONEY20/20 EUROPE – To help merchants of all sizes adapt to tr...

MugClubs.com (Bar Loyalty program) arrives at BAR17 #NRAshow17

05-21-2017

MugClubs.com arrives at BAR17 CHICAGO, IL, May 20th, 2017 – The premier solution in Bar and B...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

Columbus, OH—June 13, 2017—Today, nChannel, the leading provider of multichannel management software...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Should Restaurants Offer Free Wi-Fi?

06-07-2017

With the rise of mobile point of sale, having a strong wireless connection at one’s restaurant is cr...

TouchBistro Launches Integration with Square in the UK

06-28-2017

NEW YORK, NEW YORK and TORONTO, ONTARIO--(Marketwired - June 28, 2017) - TouchBistro today announced...

POS Partners, Inc Announces New Office In Orlando Florida

04-26-2017

POS Partners, Inc. is pleased to announce their newest office location; Orlando, Florida. Managing t...

Samsonite Selects Cloud-Based Aptos Enterprise Order Management

05-11-2017

ATLANTA, May 11, 2017 – Aptos, Inc., a recognized market leader in retail technology solutions, toda...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

How Retailers CAN Stay Safe from Hefty FCC Fines in SMS Marketing

06-30-2017

Over the past few years, SMS marketing has been a steadily growing trend among retailers.  SMS ...

Shuttle Announces XPC NCO3U Kaby Lake Mini Multi-Use PC for 4K Displays

05-30-2017

CITY OF INDUSTRY, Calif., May 30, 2017 (GLOBE NEWSWIRE) -- Shuttle Computer Group, Inc., one of the ...

Sizer Launches New Sizer-Lite Recommendation Engine to Bring Retailers’ Size Cha…

05-16-2017

HERZLIYA, Israel, May 16, 2017 /PRNewswire/ -- Most online stores provide size guide...

Retailers Welcome Labor Department’s Withdrawal of Burdensome Joint Employer Gui…

06-07-2017

WASHINGTON, June 7, 2017 – The National Retail Federation welcomed today’s announcement fr...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Back-to-School and Back-to-College Spending to Reach $83.6 Billion

07-13-2017

WASHINGTON, July 13, 2017 – With consumer confidence rising and more young people in school, back-to...

PayApp by iControl™ Wins ETA's 2017 Star Award for "Best...

05-18-2017

Bethesda, MD (PRWEB) May 19, 2017 iControl Data Solutions (iControl), a leading process improve...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...