How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

Aures Introduces Colorful, Customizable Sango POS Terminal for U.S. Market

05-04-2017

Tustin, CA, May 4, 2017   Aures Technologies, Inc., known worldwide for its innovative P...

Epson and Spendgo Raise Funds for No Kid Hungry at Restaurant Leadership Confere…

04-25-2017

SAN FRANCISCO, April 25, 2017 /PRNewswire/ -- In conjunction with the Restaurant Leadership Con...

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

Wickes Kicks Off Busiest Season with Point of Sale Transformation Pilot

05-10-2017

BOSTON and LONDON—May 9, 2017—OneView Commerce (AIM: ONEV), the retail industry’s leading provi...

How To Use Customer Service As a Loyalty-Building Tool

07-20-2017

Good customer service is an important goal for any company. Customers who have bad experiences are n...

Introduction of Lottery Retail Gift Cards is the Newest Trend

05-11-2017

LONDON, May 11, 2017 /PRNewswire/ -- According to Persistence Market Research's analysis, the gift c...

GO Sport Group Selects Mi9 Retail for Omni-Channel POS, Customer Engagement …

07-24-2017

MIAMI, July 24, 2017 /PRNewswire/ -- Mi9 Retail is pleased to announce that GO Sport Group...

Winery Point of Sale - Martha Clara Vineyard Case Study

07-12-2017

By Glen Schunk, Director of Operations, Martha Clara Vineyards  A year ago, our company switc...

Email Marketing Is STILL All About The Messaging

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By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

Appetize Brings Advanced Concessions Technology to Yankee Stadium and other Pro …

06-29-2017

PLAYA VISTA, Calif., June 29, 2017 /PRNewswire/ -- Appetize, the modern point-of-sale (POS)...

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

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Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

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Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

U.S. Police Departments Preventing Underage Drinking with Intellicheck's Age ID

06-01-2017

JERICHO, NEW YORK – June 1, 2017 – The police department of one of the fastest growing cities in the...

Amazon And Whole Foods - Good or Bad For Retail Point of Sale? 9 executives weig…

06-20-2017

Last Friday’s bombshell news seems to have taken many by surprise.   We received dozens of...

Cayan Announces Partnership with Hospitality POS Pioneer Squirrel Systems

05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

Global Payments Partners with Hyundai Motor UK to Launch Online Car Buying Platf…

05-31-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

Toshiba Booth at NRF Retail Big Show 2017 Wins Platinum Hermes Creative Award

05-24-2017

Research Triangle Park, NC, USA, May 23, 2017 – Toshiba Global Commerce Solutions, Inc. (TGCS)...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-24-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

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Cayan Announces Acquisition of Card Payment Services

05-10-2017

BOSTON, MA - May 10, 2017 - Cayan, a payment technology company, today announced it has acquired Car...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

Future POS/Fidelis Payments leaders hone skills at sales ‘bootcamp’

05-02-2017

May 2nd 2017 BUTLER, Pa. – Training workshops and seminars help professionals achieve greater succes...

Crocs Deploys AccuStore to Improve Store Intelligence and Drive Execution

04-27-2017

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2016 Top Smart Payment Card Shipment Figures Released by Smart Payment Associati…

05-24-2017

Munich, 24th May 2017 – the Smart Payment Association (SPA), the trade body of the smart payments ...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

NCR Unveils the Next Generation of its Counterpoint Channel Software Solution

05-23-2017

Duluth, Ga., May 22, 2017 – NCR Corporation (NYSE: NCR), the global leader in omni-channel solu...

AEVI announces Nelson Holzner as AEVI CEO

05-02-2017

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Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

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MobileBytes Releases Next Generation Online Ordering Technology

05-26-2017

PHOENIX (May 25, 2017) – Point of sale (POS) for iPad innovator MobileBytes has released its next ...

NRF to Host Vice President Pence at Retail Summit

07-17-2017

WASHINGTON, July 14, 2017 — Members of the National Retail Federation will hear from Vice President ...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

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Monaco VISA, Cryptocurrency Card, Raises $3M in 3 Days, Announces Instant Cashba…

05-24-2017

ZUG, Switzerland, May 24th, 2017 /PRNewswire/ -- Monaco Technology GMBH, the company behind the revo...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

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Survey Shows Retailers Find Double Digit Gains After Adopting Omnichannel Strate…

06-15-2017

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Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

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One Hour Translation:American E-commerce Websites Increase Penetration into the …

05-16-2017

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Restaurant Industry and Foodservice Operators Express Fear of Rising Food and La…

05-17-2017

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AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

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Star Micronics Introduces New Line of Genuine Star Receipt Paper

05-17-2017

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GroupBy Inc. Acquires Austin-Based Retail Data Enrichment Technology Company, Ed…

06-05-2017

TORONTO, ON — June 5, 2017 — GroupBy Inc. (www.groupbyinc.com), a leading provider of...

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06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

Rain Retail Software Reverb.com Integration, Separate Integrations with D’Addari…

07-12-2017

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Shop.org Speakers to Discuss Reinvention of Retail

06-08-2017

WASHINGTON, June 8, 2017 – Celebrities Tyra Banks and Kobe Bryant will join executives fro...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...