How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Global Payments Expands Ecommerce and Omnichannel Offerings

06-27-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provid...

70 CEOs Confirmed to Speak at Shoptalk Europe

06-14-2017

New York and London, June 14, 2017 – Shoptalk Europe, the new large-scale event that is leading the ...

Chico’s FAS partners with First Insight

06-22-2017

PITTSBURGH, PA and FORT MYERS, FLORIDA – June 22, 2017 – First Insight, Inc., a technology company t...

Datacap and First Data add US EMV Support for Ingenico Group Smart...

05-24-2017

Chalfont, PA (PRWEB) May 25, 2017 Datacap Systems, leading integrated payments middleware provider...

Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

Early payment solution available to small- to mid-sized businesses on leading Electronic Data In...

Global Payments Introduces Xenial(TM): First, Cloud-Based Restaurant Management …

05-17-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

Retailers’ Radio Ads Call on Congress to Preserve $40 Billion Debit Card Reform …

05-12-2017

WASHINGTON, May 12, 2017 – The National Retail Federation today announced the launch of an advertisi...

ResellerRatings and Pricefalls Partner to Bring Ratings & Reviews to Member …

06-07-2017

CLEVELAND, June 7, 2017 /PRNewswire/ -- ResellerRatings, the leading integrated b...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

APG Cash Drawer Announces Hire of Product Manager

06-20-2017

Global Cash Drawer Manufacturer Makes Addition to Project Management Team to Expand its Product Port...

Quri Announces Partnership with BeMyEye, Europe's Leading Mobile Crowdsourcing B…

06-26-2017

SAN FRANCISCO, June 26, 2017 /PRNewswire/ -- Quri, the leader in Performance Driven Merchan...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

Webgility’s Unify Integrates with Walmart Marketplace, Simplifies Operations Whi…

05-23-2017

SAN FRANCISCO, May 23, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-comme...

ATMIA Release New ATM Explosive Attacks Best Practices

06-29-2017

London, UK, & Sioux Falls, USA – ATMIA has today published a new manual for the ATM industry ent...

Mastercard and General Motors Power Digital Payments

05-02-2017

PURCHASE, N.Y. – May 2, 2017 – Mastercard today announced a major expansion of its lo...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Verifone and Eigen Payments Partner to Enable Integrated Pay-at-the-Table Soluti…

05-11-2017

LAS VEGAS--(BUSINESS WIRE)--In today’s EMV world, full-service restaurants are looking to technology...

BTM Global Announces Red Wing Shoe Company is Live with Oracle Retail Xstore Poi…

06-20-2017

Tight integration, enhanced data security improves retail environments for customers and employees ...

Trax Acquires Nielsen Store Observation (NSO) Assets in USA

07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Artificial Intelligence Comes to the Rescue for the Retail Industry

04-24-2017

LONDON, April 25, 2017 /PRNewswire/ -- Exponential progress in artificial intelligence (AI) and...

Disrupt, Differentiate And Win In A Crowded Market through Leveraging Packaging

05-17-2017

OAK BROOK, Ill., May 17, 2017 /PRNewswire/ -- Rigid packaging leader TricorBraun toda...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Sterling Payment Technologies Launches New Website

05-22-2017

TAMPA, FLA. (PRWEB) MAY 22, 2017 – Sterling Payment Technologies, a leading provider of se...

Star Micronics to Showcase Cutting-Edge Payments Technology at ETA TRANSACT

05-01-2017

SOMERSET, N.J., May 1, 2017 /PRNewswire/ -- Star Micronics, leading provider of point of sa...

Aptos Commits Multimillion-Dollar Investment to Help Solve Retail’s Toughest Cha…

05-17-2017

ATLANTA, May 17, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Sterling Payment Technologies and ExaDigm Announce Wireless EMV Solution

05-18-2017

TAMPA, FLA. (PRWEB) May 18, 2017 – Sterling Payment Technologies, a leading provider of secure payme...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

E-commerce Performance Indicators & Confidence Report Finds 65% of Retailers…

07-11-2017

SAN JOSE, Calif., July 11, 2017 /PRNewswire/ -- A new report published by SLI Systems (SLI.NZ)...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

Star Micronics and Elo Partner to Provide a Modernized All-In-One POS Solution

05-08-2017

Star Micronics combines thermal receipt printers with the Elo I-Series for a compact and reliable PO...

Instacart Launches One-Hour Grocery Delivery Service in Phoenix and the East Val…

05-25-2017

SAN FRANCISCO, May 25, 2017 /PRNewswire/ -- Instacart (www.Instacart.com), the technology-drive...

Agilence and Heartland Commerce Launch Strategic Partnership

06-15-2017

MOUNT LAUREL, N.J., June 15, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based data ana...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

SafeCharge customers to accept card payments in the U.S. through partnership wit…

05-26-2017

London, May 26th 2017: SafeCharge (LON:SCH), a leading payments technology company, t...

Shopgate Enters Australian Market with Best-in-Class Mobile Experiences

05-09-2017

AUSTIN, Texas — May 9, 2017 — Shopgate, Inc., ​a​ leading SaaS shoppin...

Pathover’s New Service Grocery 360 Uses Artificial Intelligence to Bring Grocers…

05-10-2017

SUNNYVALE, Calif., May 10, 2017 /PRNewswire/ -- Pathover, a leading e-commerce and logistics startup...

Brooks Brothers Notifies Customers of Payment Card Security Incident

05-12-2017

NEW YORK, May 12, 2017 /PRNewswire/ -- Brooks Brothers recently became aware of a security inciden...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

05-16-2017

LAKEWOOD RANCH, Fla., May 2017 /PRNewswire/ -- Barcode Media Group, Inc is pleased to announce ...

InComm Claims Two Top Honors at 2017 Pay Awards

06-26-2017

ATLANTA, June 26, 2017 /PRNewswire/ -- InComm, a leading prepaid product and transaction servic...

Jetlore Expands Sales Team to Meet Growing Customer Demand

05-23-2017

SAN MATEO, Calif., May 23, 2017 /PRNewswire/ -- Jetlore, the leading AI-powered predi...

Shoe Palace Selects Aptos Retail Technology Solutions to Step Up Its Customer Ex…

05-23-2017

ATLANTA, May 23, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Internet Retailer Recognizes the Two Companies for Achievements in B2B E-Commerc…

05-31-2017

CHICAGO, May 31, 2017 /PRNewswire/ -- Episerver, a global provider of a single platfo...

Star Micronics Introduces New Line of Genuine Star Receipt Paper

05-17-2017

Always leading - always innovating, Star Micronics is proud to offer a full line of innovative and r...

Brazil Retail Show - Reflexis, Seal Technology Partner To Exhibit At APAS

05-01-2017

We are pleased to partner with Seal, a company with more than 30 years of experience in Brazil, ...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

Cayan Announces Partnership with Hospitality POS Pioneer Squirrel Systems

05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

ECRS Self-Service Solution Now Has Seiko Qaliber Receipt Printer Option

07-14-2017

Torrance, CA, July 13, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, a globally r...

Meijer Bringing Store-to-Door Delivery to Chicago and Rockford

07-06-2017

GRAND RAPIDS, Mich., July 6, 2017 /PRNewswire/ -- Meijer and official home delivery partner Shi...

Mastercard and Western Union Explore Digital Model for Refugee Camps

06-20-2017

Research indicates need to integrate access to goods, services and finances in digital format Pur...

Loop Commerce Reveals Top Gifts and Consumer Behavior Insights for Mother’s Day…

05-18-2017

Menlo Park, CA, May 17, 2017 – Loop Commerce, the company behind the award winning GiftNow™ pro...

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...