How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

Paying Pizza Delivery Drivers Legally & Smartly

06-06-2017

If your pizzeria hires delivery drivers, you've probably got headaches!  Make sure that you are...

Toshiba Companies Join Forces for LEAD 2017 Conference in Orlando

05-02-2017

ORLANDO, Fla. (May 2, 2017) — Toshiba America Business Solutions and Toshiba G...

PAR Technology & TempAlert Announce IoT Partnership #NRAshow17

05-19-2017

Solution will Deliver End to End Food Safety and Workforce Efficiencies New Hartford, NY- May 19, 2...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

Official PGA TOUR Stop Tees up APG Cash Drawer for the Third Year

07-17-2017

Minneapolis, MN- July 17th, 2017 - APG Cash Drawer, LLC is proud to have participated...

​Pay By Car? Cardtek to Host In-Vehicle Payments Event At BayPay Forum

05-16-2017

MENLO PARK, Calif. – May 16, 2017 – Cardtek, a leading international payment technologies provider, ...

CloudSense and Axsy Launch Retail KICK to Digitize Retailers’ Offline Experience

07-20-2017

LONDON, July 20, 2017 /PRNewswire/ -- CloudSense, the Salesforce-native omnichannel commerce pl...

TurnTo Introduces First Truly Open Network to Change Product Ratings and Reviews

05-31-2017

NEW YORK, May 31, 2017 /PRNewswire/ -- TurnTo Networks, the provider of next generati...

AEVI Partners with Epos Now to Deliver Cloud POS Systems to Global Marketplace #…

06-26-2017

Copenhagen, Denmark, 26/06/2017 – Today at Money20/20 AEVI and Ep...

HotSchedules Announces Participation in the 2017 #NRAShow17

05-19-2017

CHICAGO, May 19, 2017 /PRNewswire/ -- HotSchedules, a leading provider of technology solutions ...

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of B…

07-17-2017

  PURCHASE, N.Y. – July 17, 2017 – Mastercard (NYSE: MA) today announced it has entered into a...

Mastercard Incorporated First-Quarter 2017 Financial Results on Company’s Websit…

05-03-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial r...

Retailers Plan to Offer More Promotions for the 2017 Back-to-School Season

07-17-2017

AUSTIN, Texas, July 17, 2017 /PRNewswire/ -- RetailMeNot, Inc., a leading digital savings desti...

SmartCard Marketing Systems Inc. Enters Partnership with IFCS for Payment Integr…

06-29-2017

NEW-YORK, June 29, 2017 /PRNewswire/ - SmartCard Marketing Systems Inc. (OTC:SMKG) & IFCS co...

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

Collective Bias and Curalate Partner to Create Shoppable Influencer Content

06-08-2017

BENTONVILLE, Ark. and PHILADELPHIA, June 8, 2017 /PRNewswire/ -- Collective Bias...

70 CEOs Confirmed to Speak at Shoptalk Europe

06-14-2017

New York and London, June 14, 2017 – Shoptalk Europe, the new large-scale event that is leading the ...

Amazon to Acquire Whole Foods Market For $13.7 Billion

06-16-2017

Whole Foods Market ranked #28 and Amazon ranked #2 on Fortune’s 2017 list of World’s Most Admired Co...

Retail AI Software Provider Fract is Winner of CART Virtual Pitch Event

06-09-2017

SAN FRANCISCO – June 8, 2017 – Fract, provider of the first geospatial artificial intelligence ...

POS Portal and Datacap Partner for Easy Delivery of Secure Payment Hardware

07-18-2017

Sacramento, CA (PRWEB) July 19, 2017 POS Portal, the leading provider of EMV-ready payment devices ...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

RELEX Takes Stake In Zenopt to Offer Workforce Optimization to Retailers

06-12-2017

Atlanta – June 12, 2017 — RELEX Solutions, provider of integrated retail and supply chain planning s...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

Aaron Weissberger Joins PriceSpider as New VP of Client Success & Operations

06-08-2017

Expanding Retail Tech Provider Keeps Focus on Client Relationships Through Weissberger's Renowned Ex...

India (#1) and China (#2) Top the 2017 A.T. Kearney Global Retail Development In…

06-04-2017

CHICAGO, June 4, 2017 /PRNewswire/ -- The newest edition of A.T. Kearney's Global Ret...

Pizza Hut Sets Goal Of Hiring Nearly 3,000 Drivers A Month For Rest Of 2017

07-18-2017

PLANO, Texas, July 18, 2017 /PRNewswire/ -- Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE:...

Quri Announces Partnership with BeMyEye, Europe's Leading Mobile Crowdsourcing B…

06-26-2017

SAN FRANCISCO, June 26, 2017 /PRNewswire/ -- Quri, the leader in Performance Driven Merchan...

Lightspeed Announces Comprehensive Data Analytics Tool for Independent Retailers

05-09-2017

Canadian Retail POS technology leader empowers independent businesses with the most powerful data an...

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

Mastercard is Becoming the Ticket to Ride in More Than 80 Global Cities

05-16-2017

MONTREAL – May 16, 2017 – As residents and visitors of the world’s major cities look for the be...

Should Restaurants Offer Free Wi-Fi?

06-07-2017

With the rise of mobile point of sale, having a strong wireless connection at one’s restaurant is cr...

PHP POSTM Partners with Novera Payment Solutions, LLC to Provide...

04-29-2017

(PRWeb April 30, 2017) PHP POSTM a leading provider of Web based software solutions designed excl...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Paris Retail Week: The European Business Event for Inspiration and Networking

06-22-2017

After the successful joint organisation of E-Commerce Paris and Digital(in) Store in 2015, a...

Global Payments Partners with CaixaBank, Samsung, Visa & Arval to Establish …

07-14-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Retailers’ Radio Ads Call on Congress to Preserve $40 Billion Debit Card Reform …

05-12-2017

WASHINGTON, May 12, 2017 – The National Retail Federation today announced the launch of an advertisi...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

Global Payments Announces Full Support for Samsung Pay in the UK

05-26-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

Disrupt, Differentiate And Win In A Crowded Market through Leveraging Packaging

05-17-2017

OAK BROOK, Ill., May 17, 2017 /PRNewswire/ -- Rigid packaging leader TricorBraun toda...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

05-15-2017

Somerset, NJ – May 15, 2017 – Star Micronics, leading provider of point of sale and proof of tr...

Verifone Launches Two PCI 5.0 Certified Solutions to Offer Portability & Mob…

06-21-2017

COPENHAGEN, MONEY20/20 EUROPE (June 22, 2017) – Verifone (NYSE: PAY), a world leader in payments and...

Back-to-School and Back-to-College Spending to Reach $83.6 Billion

07-13-2017

WASHINGTON, July 13, 2017 – With consumer confidence rising and more young people in school, back-to...

LOURDES HEALTH SYSTEM, MEMBER OF TRINITY HEALTH, SELECTS POS PARTNERS AS THEIR P…

07-14-2017

POS Partners, Inc. has been selected as the point of sale solution provider for Lourdes Health Syste...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...