How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transac...

Introduction of Lottery Retail Gift Cards is the Newest Trend

05-11-2017

LONDON, May 11, 2017 /PRNewswire/ -- According to Persistence Market Research's analysis, the gift c...

70 CEOs Confirmed to Speak at Shoptalk Europe

06-14-2017

New York and London, June 14, 2017 – Shoptalk Europe, the new large-scale event that is leading the ...

MAG Retail Group Selects Yes Lifecycle Marketing’s Cross-Channel Marketing Platf…

07-17-2017

Solution enables largest aftermarket online retailer of motorcycle parts and accessories to impr...

Mastercard Incorporated First-Quarter 2017 Financial Results on Company’s Websit…

05-03-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial r...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

Reduction in Checkout Time At Physical Retail Using Mobile App Based Payments

07-13-2017

By Amitaabh Malhotra, Chief Marketing Officer of Omnyway What are Mobile App Based Payments? ...

Quotient Helps Obtain Patent Win for Retailers

05-25-2017

May 25, 2017 07:00 AM Eastern Daylight Time MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--The United Stat...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

ECRM Acquires Hyper-Growth Retail Technology Company RangeMe

06-06-2017

SOLON, Ohio and SAN FRANCISCO, June 6, 2017 /PRNewswire/ -- Efficient Collaborative Retail Ma...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

Alliance Data’s Card Services Business Recognized As CIO 100 Award Winner

05-11-2017

COLUMBUS, Ohio, May 11, 2017 /PRNewswire/ -- IDG's CIO recently ranked Alliance Data's car...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

SmartCard Marketing Systems Inc Kicks-off in London at the RBTE show

05-05-2017

NEW YORK, May 5, 2017 /PRNewswire/ - Today the company announced the kick-off for the Genor...

Worldwide Point of Sale Receipt Printer Market: Booming Retail Sector

07-18-2017

ALBANY, New York, July 18, 2017 /PRNewswire/ -- Some of the prominent participants in the globa...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

LevelUp Appoints Theresa Dold as VP of Agency Strategy

06-14-2017

BOSTON, June 14, 2017 /PRNewswire/ -- LevelUp, the leading provider of mobile engagement so...

City Furniture Taps IBM for iOS Enterprise Apps to Deliver Personalized In-Showr…

05-23-2017

TARAMAC, Fla. and ARMONK, N.Y., May 23, 2017 /PRNewswire/ -- City Furniture,&nbs...

First Data Introduces Local Payments Solution to Power Cross-Border Global Comme…

06-26-2017

NEW YORK--(BUSINESS WIRE)--The rise of global commerce is creating an increasingly borderless econom...

Icon Solutions Expands its Payments Expertise to American and Canadian Market

05-22-2017

London, 17 May 2017, Icon Solutions, the independent IT payment specialist technology provider ...

WPP’s The Store Hosts Global Retail Forum

05-18-2017

MIAMI, FL (May 16, 2017) – WPP, the world’s largest communications group, brings the WPP Global Reta...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

Segment Customers To Send The Right Email Message Every Time

06-08-2017

 By Ian Goldman | CEO Celerant Technology    You already know that your custom...

Trax Acquires Nielsen Store Observation (NSO) Assets in USA

07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

Apple Pay Sees Double-digit Growth, Ties With PayPal

05-09-2017

PITTSBURGH, May 9, 2017 /PRNewswire/ -- Retail purchases made with Apple Pay are growing, ...

UK Hospitality Independents set to Thrive in Ever Changing Economy

05-09-2017

  LONDON, May 10, 2017 /PRNewswire/ -- Independent restaurant roundtable h...

Manhattan Releases New Manhattan Active Store Solution to Address the Changing R…

05-09-2017

ATLANTA and LAS VEGAS, May 09, 2017 (GLOBE NEWSWIRE) -- Today, at its annual Momentum customer con...

Global Payments Partners with Hyundai Motor UK to Launch Online Car Buying Platf…

05-31-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

EMV In 1 Second? Speed Up Lines, Lower Costs and Capture Sales

05-04-2017

SAN FRANCISCO, May 4, 2017 /PRNewswire/ -- Index, a leading retail software provider, has reduced EM...

Customer Relationship Management (CRM) Market is expected to reach 81.9 billion …

05-22-2017

NEW YORK, May 22, 2017 /PRNewswire/ -- Highlights The global customer relationship man...

Meijer Bringing Store-to-Door Delivery to Chicago and Rockford

07-06-2017

GRAND RAPIDS, Mich., July 6, 2017 /PRNewswire/ -- Meijer and official home delivery partner Shi...

First Data and Flywire Sign Strategic Agreement for International Payments

05-02-2017

NEW YORK & BOSTON--(BUSINESS WIRE)--First Data (NYSE: FDC), a global leader in commerce-ena...

SKUlocal Driving More Targeted Redemptions in Grocery Industry

05-30-2017

ST. PETERSBURG, Fla., May 30, 2017 /PRNewswire/ -- During a special grocery promotion in May an...

NXP Launches Industry’s Most Power Efficient Global RAIN RFID Chip for Retail Da…

05-09-2017

PHOENIX, May 09, 2017 (GLOBE NEWSWIRE) -- NXP Semiconductors N.V. (NASDAQ:NXPI) pushes the boundar...

E-commerce Performance Indicators & Confidence Report Finds 65% of Retailers…

07-11-2017

SAN JOSE, Calif., July 11, 2017 /PRNewswire/ -- A new report published by SLI Systems (SLI.NZ)...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

Retail Imports to Keep Growing Through the Summer - NRF

05-09-2017

WASHINGTON, May 9, 2017 – Imports at the nation’s major retail container ports should see steady inc...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Quetzal POS Certifies Wide Range of Epson Receipt Printers for its iPad POS

05-03-2017

Long Beach, Calif., – May 3, 2017 – Epson America, Inc., a leading supplier of value-added Point of ...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

Restaurant Industry and Foodservice Operators Express Fear of Rising Food and La…

05-17-2017

BOSTON, May 17, 2017 /PRNewswire/ -- The restaurant industry and other foodservic...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Epson Showcases New Technology in Commercial Label and Package Printing Demo Cen…

05-15-2017

LONG BEACH, Calif., May 16, 2017 /PRNewswire/ -- Epson today announced it has enhanced its Ca...

Aures Introduces Colorful, Customizable Sango POS Terminal for U.S. Market

05-04-2017

Tustin, CA, May 4, 2017   Aures Technologies, Inc., known worldwide for its innovative P...

Retailers Plan to Offer More Promotions for the 2017 Back-to-School Season

07-17-2017

AUSTIN, Texas, July 17, 2017 /PRNewswire/ -- RetailMeNot, Inc., a leading digital savings desti...

MJ Freeway Reports Cannabis Retail Sales for April 20 ’4/20’ Holiday Exceeded $4…

04-26-2017

DENVER, April 26, 2017 /PRNewswire/ -- MJ Freeway, the cannabis industry's leading provider of ...

Epson and Spendgo Raise Funds for No Kid Hungry at Restaurant Leadership Confere…

04-25-2017

SAN FRANCISCO, April 25, 2017 /PRNewswire/ -- In conjunction with the Restaurant Leadership Con...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

Highlights from Celerant’s 2017 Client Conference

06-12-2017

Staten Island, NY (June 8, 2017) – Celerant Technology, a leading provider of retail technology, hel...