How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

Growth of Cyber Crime Puts Consumers and Merchants on Collision Course

05-11-2017

TAMPA (May 10, 2017) – A new survey released by Centre for International Governance Innovation (CIGI...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

Marketing Automation Measurement Is Your Window Into Customer Minds

07-10-2017

If you’re a successful retailer, it’s because you are selling a product that you know customers want...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Whirlpool Activates Google Home Functionality, Bringing Google Assistant Capabil…

05-17-2017

Editors note: I've always harbored a secret desire to talk to my dishwasher... not! BENTON HARBOR, ...

ATMIA Announces Keynote Speaker for 2018 U.S. Conference

06-21-2017

South Dakota, USA – ATMIA is extremely pleased to announce that cybersecurity expert Theresa Payton ...

Cardpool Launches New ’Marketplace’ Option; Allows Gift Card Sellers to Set Thei…

07-24-2017

SAN FRANCISCO, July 24, 2017 /PRNewswire/ -- Cardpool, Inc., a leading gift card exchange compan...

C&S Selects Rosie as Leading eCommerce Provider for Independent Grocers

07-11-2017

ITHACA, N.Y., July 11, 2017 /PRNewswire/ -- Rosie, the industry leading online grocery shopping...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

Press Release Distribution For Point of Sale

06-06-2017

Press Release Distribution    The Point of Sale News will promote your press release...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Adapting to Retail's Evolution

05-22-2017

by Jeff Scott On the surface of it, 2017 has not been the most auspicious of years for brick and m...

Payment Alliance International Poised for Growth with New Office Facilities

05-18-2017

LOUISVILLE, Ky., May 17, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

MMF's Wheelchair Accessible Payment Terminal Mount is Nominated for 3 Prestigiou…

06-08-2017

Wheeling, IL, June 5th, 2017 – The 2017 North American Office Products Awards (NAOPA) nominees have...

GSP’s Erika Escobar Named One of The Top Women in Convenience

05-10-2017

Clearwater, FL, May 10, 2017 – GSP, a leading provider of retail services, is proud to announce...

Icon Solutions Expands its Payments Expertise to American and Canadian Market

05-22-2017

London, 17 May 2017, Icon Solutions, the independent IT payment specialist technology provider ...

Vineyard Vines Partners with First Insight

07-12-2017

PITTSBURGH, PA and STAMFORD, CT – July 12, 2017 – First Insight, Inc., a technology company transfor...

Omnichannel Ordering Delivers at Taziki’s Café

05-31-2017

On a Greek getaway in 1997, Keith Richards and his wife Amy fell in love with small-table Mediterran...

Why Streamlined Point-of-Sale Communication is About to Fuel a Restaurant Revolu…

06-13-2017

The restaurants of the future will be driven by data. It’s not a particularly bold statement. Analy...

Email Marketing Is STILL All About The Messaging

06-22-2017

By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

Food Online Ordering Systems Certifies Epson Smart Printer for its Restaurant #N…

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Epson America, Inc., a leading supplier of valu...

Lightspeed Announces Comprehensive Data Analytics Tool for Independent Retailers

05-09-2017

Canadian Retail POS technology leader empowers independent businesses with the most powerful data an...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

How Artificial Intelligence (AI) is Changing the High-Risk Payments Industry

05-31-2017

Companies like Google and Tesla are engaged in an arms race to control the future of AI. Not only is...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

PriceLocal Helps Shoppers Get Amazon Prices at 10,000+ New Stores Nationwide

06-14-2017

June ​13​, 2017-– Ann Arbor, MICH—Local shopping service PriceLocal has added 10,000 new stores to i...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of B…

07-17-2017

  PURCHASE, N.Y. – July 17, 2017 – Mastercard (NYSE: MA) today announced it has entered into a...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

Columbus, OH—June 13, 2017—Today, nChannel, the leading provider of multichannel management software...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

The Lexalytics eCommerce Industry Pack Analyzes Customer Feedback to Identify Site Challenges and Op...

Toast Restaurant Operating System Introduces New Takeout and Delivery Features

05-16-2017

BOSTON, May 16, 2017 (GLOBE NEWSWIRE) -- Toast Restaurant Operating System, the all-in-one restauran...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

Cayan Announces Partnership with Hospitality POS Pioneer Squirrel Systems

05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

Bluebird Expands Distribution Agreement with ScanSource POS and Barcode

06-11-2017

Seoul, South Korea (PRWEB) June 12, 2017 Bluebird Inc., innovator and global leading manufacturer o...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

LOS ANGELES (June 27, 2017) -- Sixteen billion dollars was stolen from 15.4 million victims of ident...

Chico’s FAS partners with First Insight

06-22-2017

PITTSBURGH, PA and FORT MYERS, FLORIDA – June 22, 2017 – First Insight, Inc., a technology company t...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

Focus on New Ways of Shopping Keeps Biggest Retailers Big, According to STORES M…

06-26-2017

WASHINGTON, June 26, 2017 – The nation’s largest retailers have held onto their top spots by focusin...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

mFino Powers the Mobile Financial Services Offering of Aircom

06-08-2017

CUPERTINO, CA (PRWEB) JUNE 07, 2017 mFino, the leading platform for payments, commerce and dig...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Retail Sales is Projected to Generate $19.5 Billion by 2021

05-17-2017

"Home Organization Market: Retail and Industry Trends and Analysis" is the authoritative market rese...

Meijer Bringing Store-to-Door Delivery to Chicago and Rockford

07-06-2017

GRAND RAPIDS, Mich., July 6, 2017 /PRNewswire/ -- Meijer and official home delivery partner Shi...

TouchBistro Launches Integration with Square in the UK

06-28-2017

NEW YORK, NEW YORK and TORONTO, ONTARIO--(Marketwired - June 28, 2017) - TouchBistro today announced...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...