How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

GSP Customers Top STORES’ Top 100 List

07-21-2017

Clearwater, FL, July 21, 2017 – GSP, a leading provider of retail services, is proud to congratulate...

ResellerRatings and Pricefalls Partner to Bring Ratings & Reviews to Member …

06-07-2017

CLEVELAND, June 7, 2017 /PRNewswire/ -- ResellerRatings, the leading integrated b...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Point of Sale Market Leader Toast Inc. to Expand Headquarters Overlooking Fenway…

04-27-2017

BOSTON, April 27, 2017 (GLOBE NEWSWIRE) -- Toast, the all-in-one restaurant technology platform...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

Restaurant Industry and Foodservice Operators Express Fear of Rising Food and La…

05-17-2017

BOSTON, May 17, 2017 /PRNewswire/ -- The restaurant industry and other foodservic...

Lightspeed Announces Comprehensive Data Analytics Tool for Independent Retailers

05-09-2017

Canadian Retail POS technology leader empowers independent businesses with the most powerful data an...

Wirecard Adds Key Executives, Brad Fauss and Kevin Brown, to Fuel Their North Am…

05-31-2017

CONSHOHOCKEN, Pennsylvania, May 31, 2017 /PRNewswire/ -- Wirecard AG, a leading...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

Urgent Corrective Action Required to Catalyse Debit Card Usage in Malaysian Reta…

07-17-2017

KUALA LUMPUR, Malaysia, July 18, 2017 /PRNewswire/ -- Malaysia intends to leverage debit ca...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

C&S Selects Rosie as Leading eCommerce Provider for Independent Grocers

07-11-2017

ITHACA, N.Y., July 11, 2017 /PRNewswire/ -- Rosie, the industry leading online grocery shopping...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

Digital Foodie and Rimi Baltics Launch an Online Grocery

06-06-2017

HELSINKI, June 6, 2017 /PRNewswire/ -- Digital Foodie, creator of the award winning Con...

Waitrose Signs Five-Year Agreement with Point of Sale Marketing Specialist Ecreb…

05-24-2017

Reading, UK – May 23, 2017 – Ecrebo, the point of sale marketing specialist, today an...

Diebold Nixdorf Receives Award For Leadership In Mobile-Based Cardless ATM Trans…

06-13-2017

LONDON, June 13, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), the global leader in connected co...

POS Partners, Inc. Announces the Creation of a New Office Location in Washington…

06-14-2017

POS Partners, Inc. is pleased to announce their newest office location; Washington, D.C. Managing th...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

Instacart Launches One-Hour Grocery Delivery Service in Phoenix and the East Val…

05-25-2017

SAN FRANCISCO, May 25, 2017 /PRNewswire/ -- Instacart (www.Instacart.com), the technology-drive...

Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

June 1, 2017 – Atlanta, GA and Anaheim, CA – Bluefin Payment Systems, the leading provider of P...

FuturePay Joins Salesforce Partner Program to Drive Customer Success with Commer…

06-19-2017

  FuturePay delivers a customer-friendly financing option to help Commerce Cloud customers inc...

Revention Integrates with Oracle Hospitality to Offer Property Management Soluti…

05-19-2017

May 19, 2017 – Revention, a leader in providing custom point of sale solutions to the hospitality in...

Webgility’s Unify Integrates with Walmart Marketplace, Simplifies Operations Whi…

05-23-2017

SAN FRANCISCO, May 23, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-comme...

Paris Retail Week: The European Business Event for Inspiration and Networking

06-22-2017

After the successful joint organisation of E-Commerce Paris and Digital(in) Store in 2015, a...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

Amazon And Whole Foods - Good or Bad For Retail Point of Sale? 9 executives weig…

06-20-2017

Last Friday’s bombshell news seems to have taken many by surprise.   We received dozens of...

MobileBytes Releases Next Generation Online Ordering Technology

05-26-2017

PHOENIX (May 25, 2017) – Point of sale (POS) for iPad innovator MobileBytes has released its next ...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...

Visa has Elevated its Own Interests Above Those of Americans in its Cashless Cha…

07-17-2017

London, United Kingdom & Sioux Falls, SD, USA - ATMIA today released a statement questioning Vis...

TNS Launches Multi-carrier Wireless Roaming For Payment Devices Across North Ame…

04-25-2017

April 25, 2017 – Processors, ISOs and device manufacturers across North America can now benefit from...

Global Payments Partners with Hyundai Motor UK to Launch Online Car Buying Platf…

05-31-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

Connect&GO and Mobeewave’s Cashless Payment Solution Enabled by Global Payme…

05-25-2017

May 24, 2017 08:47 AM Eastern Daylight Time MONTRÉAL--(BUSINESS WIRE)--Montreal technology companie...

NRF PROTECT to Honor Law Enforcement, Loss Prevention Experts

06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

Shoe Palace Selects Aptos Retail Technology Solutions to Step Up Its Customer Ex…

05-23-2017

ATLANTA, May 23, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Texas Humor Enhances Mobile Shopping Experience Through App Powered by Shopgate

07-18-2017

AUSTIN, Texas – July 18, 2017 – Shopgate, the leading SaaS shopping app platform, today announced Te...

Shop.org Speakers to Discuss Reinvention of Retail

06-08-2017

WASHINGTON, June 8, 2017 – Celebrities Tyra Banks and Kobe Bryant will join executives fro...

POSsible POS Launches New Retail POS Software

06-05-2017

STAFFORD, TEXAS (June 5, 2017) – POSsible POS, leading provider of POS systems and POS software for ...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

National Retail Federation Names Legislator of the Year

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today named Representative Mike Kelly, R-...

POS Solution, Lightspeed, Partners with Montréal’s Fifth Annual MURAL Festival

06-06-2017

MONTRÉAL, June 6, 2017 /PRNewswire/ -- Global tech leader and industry innovator, Lig...

North American Bancard Holdings Closes on Acquisition of Total Merchant Services

07-11-2017

Transaction accelerates growth of NAB and expands its merchant portfolio TROY, Mich. and WOODLAND H...

Agilence Adds Key Hires to Executive Leadership Team

07-19-2017

MOUNT LAUREL, N.J., July 19, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based...

First Data Unveils Clover Flex, Next Gen of Smart Payments Technology

05-11-2017

May 11, 2017  Latest addition to the Clover family gives business owners greater mobility for...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

Internet Retailer Recognizes the Two Companies for Achievements in B2B E-Commerc…

05-31-2017

CHICAGO, May 31, 2017 /PRNewswire/ -- Episerver, a global provider of a single platfo...

KickBack Rewards Systems to Showcase its Loyalty Solutions at #NRAShow17

05-21-2017

Restaurant operators and fast-food retailers looking to drive loyalty can learn about KickBack’s inn...

SmartCard Marketing Systems Inc. Enters Partnership with IFCS for Payment Integr…

06-29-2017

NEW-YORK, June 29, 2017 /PRNewswire/ - SmartCard Marketing Systems Inc. (OTC:SMKG) & IFCS co...