How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

ATMIA Release New ATM Explosive Attacks Best Practices

06-29-2017

London, UK, & Sioux Falls, USA – ATMIA has today published a new manual for the ATM industry ent...

Aptos Announces New Episode of Award-Winning Commerce of Caring Podcast

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 1, 2017 – Aptos’ award-winning Commerce of C...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

Pizza Hut Sets Goal Of Hiring Nearly 3,000 Drivers A Month For Rest Of 2017

07-18-2017

PLANO, Texas, July 18, 2017 /PRNewswire/ -- Pizza Hut, a subsidiary of Yum! Brands, Inc. (NYSE:...

Toast POS Launches Free Food Cost Calculator Tool Benefitting Nonprofits #NRASho…

05-19-2017

BOSTON, May 19, 2017 (GLOBE NEWSWIRE) -- Now more than ever, restaurants need technology to compete ...

Some of the Must-Attend Sessions At 13th Annual IRCE Conference June 6-9 Chicago

05-08-2017

 MARK YOUR CALENDARS FOR THESE “MUST-ATTEND” SESSIONS AT THE 13TH ANNUAL IRCE CONFERENCE, J...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...

Mastercard and Western Union Explore Digital Model for Refugee Camps

06-20-2017

Research indicates need to integrate access to goods, services and finances in digital format Pur...

Multichannel Retailing: An Effective Marketing Concept

06-28-2017

Have you ever had customers examining your product and using their phones to find better deals onlin...

Toast Restaurant Operating System Introduces New Takeout and Delivery Features

05-16-2017

BOSTON, May 16, 2017 (GLOBE NEWSWIRE) -- Toast Restaurant Operating System, the all-in-one restauran...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

Worldpay Becomes First U.S. Payment Processor to Offer Quick Chip...

04-30-2017

Atlanta, Georgia (PRWEB) May 01, 2017 Worldpay today announces that it can now offer the newest...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

PaladinID Brings RFID Industry Leaders Together at the DMNE Show

04-28-2017

 BOSTON, April 28, 2017 /PRNewswire/ -- PaladinID hosts unprecedented live RFID demonstration...

Retail AI Software Provider Fract is Winner of CART Virtual Pitch Event

06-09-2017

SAN FRANCISCO – June 8, 2017 – Fract, provider of the first geospatial artificial intelligence ...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Chain Restaurants Call For Congressional Action on Outdated Ethanol Law

07-06-2017

Harmful Old Mandate Continues Despite New Market Consequences WASHINGTON, July 6, 2017 – The Nation...

iPad POS Stand EnCloz Security At Lower Price

06-08-2017

Monroe, Connecticut, June 8, 2017 - iPad Stand EnCloz, a POS anti-theft security stand for many star...

NRF PROTECT to Honor Law Enforcement, Loss Prevention Experts

06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

AEVI announces Nelson Holzner as AEVI CEO

05-02-2017

Paderborn, 02/05/17 - Today AEVI announced the appointment of Nelson Holzner as AEVI chief executive...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

SAN FRANCISCO, June 13, 2017 /PRNewswire/ -- Bashas', Arizona's favorite hometown grocer, and Inst...

LevelUp Appoints Theresa Dold as VP of Agency Strategy

06-14-2017

BOSTON, June 14, 2017 /PRNewswire/ -- LevelUp, the leading provider of mobile engagement so...

WPP’s The Store Hosts Global Retail Forum

05-18-2017

MIAMI, FL (May 16, 2017) – WPP, the world’s largest communications group, brings the WPP Global Reta...

Segment Customers To Send The Right Email Message Every Time

06-08-2017

 By Ian Goldman | CEO Celerant Technology    You already know that your custom...

Ebates Father’s Day Survey: Electronics, Tools and Sports Tickets Top Gift Wish …

06-13-2017

SAN FRANCISCO—June 13, 2017 – Ebates, a leader and pioneer in cash back shopping and subsidiary of t...

WPP’s VML and Barrows collaborate with Samsung on Connected Pop-Up Store System

05-18-2017

Miami, Florida, May 17, 2017 — WPP agencies VML and Barrows announced a collaboration with Samsung E...

Artificial Intelligence Comes to the Rescue for the Retail Industry

04-24-2017

LONDON, April 25, 2017 /PRNewswire/ -- Exponential progress in artificial intelligence (AI) and...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Fantastic Sams Salons Enhance Payment Security with Ingenico Group and EPX

05-10-2017

Ingenico Group’s iCT 250 smart terminals powered by EPXPay provide seamless, secure payments for F...

Trax Acquires Nielsen Store Observation (NSO) Assets in USA

07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

Quetzal POS Certifies Wide Range of Epson Receipt Printers for its iPad POS

05-03-2017

Long Beach, Calif., – May 3, 2017 – Epson America, Inc., a leading supplier of value-added Point of ...

EMV In 1 Second? Speed Up Lines, Lower Costs and Capture Sales

05-04-2017

SAN FRANCISCO, May 4, 2017 /PRNewswire/ -- Index, a leading retail software provider, has reduced EM...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Bluebird Expands Distribution Agreement with ScanSource POS and Barcode

06-11-2017

Seoul, South Korea (PRWEB) June 12, 2017 Bluebird Inc., innovator and global leading manufacturer o...

Pinup Girl Clothing Selects Mi9 Retail for e-Commerce

07-17-2017

MIAMI, July 17, 2017 /PRNewswire/ -- Mi9 Retail, a leading provider of omni-channel commerc...

The Fed Hikes .25% but Chase Hikes 5.75% or 2,300% more than the Fed

06-19-2017

Some people call it the trickle-down economy, while some folks claim that it's just trickle up to Wa...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

Squirrel Releases Latest Version of Restaurant Point of Sale Software #NRAShow17

05-19-2017

Squirrel Professional 10 POS software builds on Squirrel's proven restaurant management platform B...

Should Restaurants Offer Free Wi-Fi?

06-07-2017

With the rise of mobile point of sale, having a strong wireless connection at one’s restaurant is cr...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

Meijer Bringing Store-to-Door Delivery to Chicago and Rockford

07-06-2017

GRAND RAPIDS, Mich., July 6, 2017 /PRNewswire/ -- Meijer and official home delivery partner Shi...

Waitrose Signs Five-Year Agreement with Point of Sale Marketing Specialist Ecreb…

05-24-2017

Reading, UK – May 23, 2017 – Ecrebo, the point of sale marketing specialist, today an...

Point of Sale Market Leader Toast Inc. to Expand Headquarters Overlooking Fenway…

04-27-2017

BOSTON, April 27, 2017 (GLOBE NEWSWIRE) -- Toast, the all-in-one restaurant technology platform...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

As a ’Company with a Cause,’ Beyond, Payment Provider, Attracts Top Sales Talent

07-18-2017

PRINCETON, N.J., July 18, 2017 /PRNewswire/ -- Beyond Inc., a start-up provider of payment proc...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...

Retail Sales is Projected to Generate $19.5 Billion by 2021

05-17-2017

"Home Organization Market: Retail and Industry Trends and Analysis" is the authoritative market rese...

ClearSale Presence at IRCE 2017 Aims to Educate Retailers on New Fraud Vulnerabi…

05-31-2017

MIAMI, May 31, 2017 /PRNewswire/ -- Leading fraud prevention solution provider ClearS...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...