How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

Growth of Cyber Crime Puts Consumers and Merchants on Collision Course

05-11-2017

TAMPA (May 10, 2017) – A new survey released by Centre for International Governance Innovation (CIGI...

ACI Worldwide Boosts Integrated Fraud Management Capabilities for Bambora Nasdaq…

05-16-2017

Naples, FLA., May 16, 2017 (GLOBE NEWSWIRE) -- ACI Worldwide (NASDAQ: ACIW), a leading global provi...

Epson to Feature Inline and Online Ordering, Line-Busting and Freshness Solution…

05-09-2017

ZIVELO will be featuring its free-standing self-service consumer kiosk, which brings digital en...

TouchBistro Restaurant Point-of-Sale Raises CDN $16.3 million in Series C Financ…

05-31-2017

Led by Napier Park Financial Partners and Japan-based Recruit Holdings  New funds will be use...

Verifone Launches Two PCI 5.0 Certified Solutions to Offer Portability & Mob…

06-21-2017

COPENHAGEN, MONEY20/20 EUROPE (June 22, 2017) – Verifone (NYSE: PAY), a world leader in payments and...

Ibotta Reimagines Shopping App to Introduce Personalized Cash-Back Offers

05-23-2017

DENVER, May 23, 2017 /PRNewswire/ -- Ibotta, the leading shopper rewards app, whose u...

AEVI Partners with Epos Now to Deliver Cloud POS Systems to Global Marketplace #…

06-26-2017

Copenhagen, Denmark, 26/06/2017 – Today at Money20/20 AEVI and Ep...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

KickBack Rewards Systems to Showcase its Loyalty Solutions at #NRAShow17

05-21-2017

Restaurant operators and fast-food retailers looking to drive loyalty can learn about KickBack’s inn...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Shoptalk Europe Releases Groundbreaking Preliminary Agenda with More than 100 Se…

05-08-2017

New York and London, May 8, 2017 – Shoptalk Europe, the new pan-European event that is lea...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

Quetzal POS Certifies Wide Range of Epson Receipt Printers for its iPad POS

05-03-2017

Long Beach, Calif., – May 3, 2017 – Epson America, Inc., a leading supplier of value-added Point of ...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

Doylestown, PA - May 1, 2017 - SICOM,a leading best-of-breed provider of end-to-end sol...

Let the Online War Begin! Smart Guy Takes Aim at Amazon, Walmart and Others

06-27-2017

LOS ANGELES, June 27, 2017 /PRNewswire/ -- The domination of large chain stores that share a brand, ...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

Instacart Launches One-Hour Grocery Delivery Service in Phoenix and the East Val…

05-25-2017

SAN FRANCISCO, May 25, 2017 /PRNewswire/ -- Instacart (www.Instacart.com), the technology-drive...

ScanSource to Acquire Payments Industry Leader, POS Portal

06-29-2017

GREENVILLE, S.C.--(BUSINESS WIRE)--ScanSource, Inc. (NASDAQ:SCSC), a leading global provider of te...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

Major Retailers Choose Savvius Solutions

05-03-2017

WALNUT CREEK, Calif – May 2, 2017 – Savvius™, Inc., a leader in network visibility and performa...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

Total & Worldline Partner with African Fintech InTouch to Support Guichet Un…

07-24-2017

PARIS, France, July 24, 2017/ -- Total (www.Total.com) and Worldline [Euronext: WLN] (www.World...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

SmartCard Marketing Systems Inc Kicks-off in London at the RBTE show

05-05-2017

NEW YORK, May 5, 2017 /PRNewswire/ - Today the company announced the kick-off for the Genor...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

05-16-2017

LAKEWOOD RANCH, Fla., May 2017 /PRNewswire/ -- Barcode Media Group, Inc is pleased to announce ...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

Weebly Partners with Google to Bring Android Pay to Online Merchants and Mobile…

05-18-2017

(Embargoed until May 18th, 9:30 AM PT) ​May 18, 2017 - SAN FRANCISCO, CA - ​Weebly​, the glo...

Aures Introduces Colorful, Customizable Sango POS Terminal for U.S. Market

05-04-2017

Tustin, CA, May 4, 2017   Aures Technologies, Inc., known worldwide for its innovative P...

PredictSpring Partners with Tommy Hilfiger to Launch New Mobile App in Europe

04-27-2017

San Francisco, California – April 27, 2017 – PredictSpring, a mobile commerce leader, today announce...

Loop Commerce Reveals Top Gifts and Consumer Behavior Insights for Mother’s Day…

05-18-2017

Menlo Park, CA, May 17, 2017 – Loop Commerce, the company behind the award winning GiftNow™ pro...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...

SaaS Leader Kinnar Vora Joins Webgility as Vice President of Engineering

06-14-2017

SAN FRANCISCO, June 14, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-commerce a...

Email Marketing Is STILL All About The Messaging

06-22-2017

By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

NRF to Host Vice President Pence at Retail Summit

07-17-2017

WASHINGTON, July 14, 2017 — Members of the National Retail Federation will hear from Vice President ...

First Data Launches Global eCommerce Solution for Payment Facilitators

05-18-2017

NEW YORK--(BUSINESS WIRE)-- With the rise of the “sharing” economy, companies across industries are ...

ECRS Self-Service Solution Now Has Seiko Qaliber Receipt Printer Option

07-14-2017

Torrance, CA, July 13, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, a globally r...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

UK Hospitality Independents set to Thrive in Ever Changing Economy

05-09-2017

  LONDON, May 10, 2017 /PRNewswire/ -- Independent restaurant roundtable h...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

Point of Sale Market Leader Toast Inc. to Expand Headquarters Overlooking Fenway…

04-27-2017

BOSTON, April 27, 2017 (GLOBE NEWSWIRE) -- Toast, the all-in-one restaurant technology platform...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

Sterling Payment Technologies and ExaDigm Announce Wireless EMV Solution

05-18-2017

TAMPA, FLA. (PRWEB) May 18, 2017 – Sterling Payment Technologies, a leading provider of secure payme...

2016 Top Smart Payment Card Shipment Figures Released by Smart Payment Associati…

05-24-2017

Munich, 24th May 2017 – the Smart Payment Association (SPA), the trade body of the smart payments ...

Waitrose Signs Five-Year Agreement with Point of Sale Marketing Specialist Ecreb…

05-24-2017

Reading, UK – May 23, 2017 – Ecrebo, the point of sale marketing specialist, today an...

Array Acquires Summit Manufacturing NY-based Manufacturer of POS Merchandising

06-07-2017

Acquisition significantly enhances capacity, geography and client reach. TORONTO and&nbs...

MMF's Wheelchair Accessible Payment Terminal Mount is Nominated for 3 Prestigiou…

06-08-2017

Wheeling, IL, June 5th, 2017 – The 2017 North American Office Products Awards (NAOPA) nominees have...