How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Sterling Payment Technologies Launches New Website

05-22-2017

TAMPA, FLA. (PRWEB) MAY 22, 2017 – Sterling Payment Technologies, a leading provider of se...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

Retail and E-commerce Innovation at GS1 Connect 2017

05-02-2017

LAWRENCEVILLE, N.J., May 2, 2017 /PRNewswire-USNewswire/ -- GS1 Connect® 2017&nb...

Instacart Launches One-Hour Grocery Delivery Service in Phoenix and the East Val…

05-25-2017

SAN FRANCISCO, May 25, 2017 /PRNewswire/ -- Instacart (www.Instacart.com), the technology-drive...

How Niche Retailer BeachRC Used Square to Expand to An Online Store and Amazon

06-21-2017

A few years ago, Brent Densford found himself with the kind of problem every entrepreneur hopes to e...

China’s consumption upgrade will double Suning’s sales of American

07-20-2017

WASHINGTON, July 20, 2017 /PRNewswire/ -- Zhang Jindong, chairman of Suning Holdings Group ...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

Shoptalk Europe Releases Groundbreaking Preliminary Agenda with More than 100 Se…

05-08-2017

New York and London, May 8, 2017 – Shoptalk Europe, the new pan-European event that is lea...

Shoptalk USA 2018: Announcing First 100 Sponsors--Ticket Prices Go Up Friday

05-23-2017

We’re excited to launch Shoptalk’s 2018 U.S. event with the first 100 sponsors already confirmed. Mo...

Let the Online War Begin! Smart Guy Takes Aim at Amazon, Walmart and Others

06-27-2017

LOS ANGELES, June 27, 2017 /PRNewswire/ -- The domination of large chain stores that share a brand, ...

Cayan Announces Partnership with Hospitality POS Pioneer Squirrel Systems

05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

Customer Expectations for On-the-Go: Mobile Ordering

07-18-2017

By: Bobby Marhamat, COO of Revel Systems Innovations in online ordering have only become more effic...

Texas Humor Enhances Mobile Shopping Experience Through App Powered by Shopgate

07-18-2017

AUSTIN, Texas – July 18, 2017 – Shopgate, the leading SaaS shopping app platform, today announced Te...

MMF's Wheelchair Accessible Payment Terminal Mount is Nominated for 3 Prestigiou…

06-08-2017

Wheeling, IL, June 5th, 2017 – The 2017 North American Office Products Awards (NAOPA) nominees have...

Pathover’s New Service Grocery 360 Uses Artificial Intelligence to Bring Grocers…

05-10-2017

SUNNYVALE, Calif., May 10, 2017 /PRNewswire/ -- Pathover, a leading e-commerce and logistics startup...

Shuttle Announces XPC NCO3U Kaby Lake Mini Multi-Use PC for 4K Displays

05-30-2017

CITY OF INDUSTRY, Calif., May 30, 2017 (GLOBE NEWSWIRE) -- Shuttle Computer Group, Inc., one of the ...

RSPA Elected to 2017-2019 PCI Security Standards Council Board of Advisors

05-19-2017

CHARLOTTE, NC | May 19, 2017- The Retail Solutions Providers Association (RSPA) has been re-electe...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

POSDATA Group to Distribute Castles Technology's EMV-Ready Solutions

07-09-2017

Atlanta, Georgia (PRWEB) July 10, 2017 Castles Technology International Corp., a global payment sol...

Total & Worldline Partner with African Fintech InTouch to Support Guichet Un…

07-24-2017

PARIS, France, July 24, 2017/ -- Total (www.Total.com) and Worldline [Euronext: WLN] (www.World...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

LOS ANGELES (June 27, 2017) -- Sixteen billion dollars was stolen from 15.4 million victims of ident...

Focus POS Previews Cloud-Based Solution at NRA Show 2017

06-08-2017

San Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) soft...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

Columbus, OH—June 13, 2017—Today, nChannel, the leading provider of multichannel management software...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

BrightSign Teams with Felbro Displays to Deliver New QSR Self-Order Kiosk at #NR…

05-17-2017

LOS GATOS, CA – (May 16, 2017) – BrightSign, LLC®, the global market leader in digital signage media...

Masterpass by Mastercard Gives U.S. Bank Customers Freedom to Shop Across Device…

05-17-2017

Purchase, N.Y. and Minneapolis, Minn. — MAY 17, 2017— U.S. Bank customers now have access to fast, s...

Mastercard Brings Faster, Safer Payments to Expedia with Masterpass

05-16-2017

Masterpass now accepted online to make booking travel on Expedia.com, Orbitz and Travelocity even mo...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Android Pay is Now Live in Canada with Mastercard Hub

05-31-2017

Toronto, ON – May 31, 2017 – Today, Google confirmed that Android Pay, enabling contactless mobile p...

TNS Launches Multi-carrier Wireless Roaming For Payment Devices Across North Ame…

04-25-2017

April 25, 2017 – Processors, ISOs and device manufacturers across North America can now benefit from...

Mastercard is Becoming the Ticket to Ride in More Than 80 Global Cities

05-16-2017

MONTREAL – May 16, 2017 – As residents and visitors of the world’s major cities look for the be...

Epson Showcases New Technology in Commercial Label and Package Printing Demo Cen…

05-15-2017

LONG BEACH, Calif., May 16, 2017 /PRNewswire/ -- Epson today announced it has enhanced its Ca...

Retailers Say Border Tax Would Shift Corporate Tax Burden to Consumers

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today urged Congress to reject a proposed...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

As a ’Company with a Cause,’ Beyond, Payment Provider, Attracts Top Sales Talent

07-18-2017

PRINCETON, N.J., July 18, 2017 /PRNewswire/ -- Beyond Inc., a start-up provider of payment proc...

Retailers Welcome Labor Department’s Withdrawal of Burdensome Joint Employer Gui…

06-07-2017

WASHINGTON, June 7, 2017 – The National Retail Federation welcomed today’s announcement fr...

Receipt Printers Market Growing at a CAGR of 12.08% During 2017 to 2021 Says a N…

05-31-2017

PUNE, India, May 31, 2017 /PRNewswire/ -- Global Receipt Printers Market 2017-2021, h...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...

Internet Retailer Recognizes the Two Companies for Achievements in B2B E-Commerc…

05-31-2017

CHICAGO, May 31, 2017 /PRNewswire/ -- Episerver, a global provider of a single platfo...

Life is a Beach at The Boardwalk With The Right Point of Sale System

06-30-2017

Case Study: Santa Cruz Beach Boardwalk PROFILE Name: Santa Cruz Beach Boar...

Retail Solutions, Inc. to Present with Ahold USA, Dannon, P&G on Supply Chai…

05-01-2017

MOUNTAIN VIEW, Calif., May 1, 2017 /PRNewswire/ -- Global retail data analytics leader Retail S...

Upserve Partners with Vista Equity Partners for New Strategic Investment

07-06-2017

PROVIDENCE, R.I., July 6, 2017 /PRNewswire/ -- Upserve, the industry's leading Restaurant Management...

Infosys Announces Strategic Alliance with HP Inc. to Accelerate Digital Transfor…

05-26-2017

San Francisco, CA - May 25, 2017: Infosys (NYSE:INFY) and HP Inc. today launched joint Retail P...

Citcon, China Luxury Advisors, The Momentum Group to Bring WeChat Pay, Alipay to…

06-05-2017

WASHINGTON, June 5, 2017 /PRNewswire/ -- Citcon the integrated cross-border payme...

Epson to Feature Inline and Online Ordering, Line-Busting and Freshness Solution…

05-09-2017

ZIVELO will be featuring its free-standing self-service consumer kiosk, which brings digital en...

Brazil Retail Show - Reflexis, Seal Technology Partner To Exhibit At APAS

05-01-2017

We are pleased to partner with Seal, a company with more than 30 years of experience in Brazil, ...

SKUlocal Driving More Targeted Redemptions in Grocery Industry

05-30-2017

ST. PETERSBURG, Fla., May 30, 2017 /PRNewswire/ -- During a special grocery promotion in May an...

Verifone and Eigen Payments Partner to Enable Integrated Pay-at-the-Table Soluti…

05-11-2017

LAS VEGAS--(BUSINESS WIRE)--In today’s EMV world, full-service restaurants are looking to technology...

ECRS Self-Service Solution Now Has Seiko Qaliber Receipt Printer Option

07-14-2017

Torrance, CA, July 13, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, a globally r...

Amazon Drives Consumer Tech Growth Amid Flat Retail Market

07-11-2017

SALT LAKE CITY, July 11, 2017 /PRNewswire/ -- Despite 2016's lackluster total retail sales ...

Retail Imports to Keep Growing Through the Summer - NRF

05-09-2017

WASHINGTON, May 9, 2017 – Imports at the nation’s major retail container ports should see steady inc...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...