How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

SICOM Rolls Out its Drive-Thru Director to a Leading Quick Service Restaurant Ch…

05-02-2017

Doylestown, PA - May 1, 2017 - SICOM,a leading best-of-breed provider of end-to-end sol...

Vantiv’s triPOS Mobile Named Winner of 11th Annual Pay Award #NRAshow17

05-19-2017

CINCINNATI, May 19, 2017 /PRNewswire/ -- Vantiv, Inc. (NYSE: VNTV), a leading provider of ...

Revel Systems Launches Revel University for Customers

06-06-2017

SAN FRANCISCO - June 6, 2017 - Revel Systems is an industry leading feature-rich POS and platform tr...

Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

Early payment solution available to small- to mid-sized businesses on leading Electronic Data In...

POS Partners, Inc. Announces the Creation of a New Office Location in Washington…

06-14-2017

POS Partners, Inc. is pleased to announce their newest office location; Washington, D.C. Managing th...

Manhattan Releases New Manhattan Active Store Solution to Address the Changing R…

05-09-2017

ATLANTA and LAS VEGAS, May 09, 2017 (GLOBE NEWSWIRE) -- Today, at its annual Momentum customer con...

TouchBistro Launches Integration with Square in the UK

06-28-2017

NEW YORK, NEW YORK and TORONTO, ONTARIO--(Marketwired - June 28, 2017) - TouchBistro today announced...

Three Key POS Trends Driving Innovation in Retail

05-31-2017

By: Larry Fandel, Director of Product Management, Retail System Engineering, Fujitsu America, Inc.&n...

Cumberland Farms Announces $75 Million In Customer Savings With SmartPay Check-L…

07-18-2017

WESTBOROUGH, Mass., July 18, 2017 /PRNewswire/ -- Cumberland Farms, a leading gasoline and convenien...

Retailers: ‘A Lot of Work Ahead’ For Health Care Reform

05-24-2017

WASHINGTON, Wednesday, May 24, 2017 – The National Retail Federation today issued the following stat...

PriceLocal Helps Shoppers Get Amazon Prices at 10,000+ New Stores Nationwide

06-14-2017

June ​13​, 2017-– Ann Arbor, MICH—Local shopping service PriceLocal has added 10,000 new stores to i...

Amsterdam Coffee Roaster Brews Better With New POS System

05-02-2017

About Monks  Patrick Abbott, the founder of Monks Coffee Roasters, has always been a great co...

Study Illustrates Vulnerability in Digital Email Verifications

05-03-2017

  EUGENE, OR -- May 02, 2017 -- Today, SheerID, the leader in eligibility verification ...

The Paper Store Adds Aptos Digital Commerce Suite and Warehouse Management to Su…

05-03-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 3, 2017 – Aptos, Inc., a recognized market leader in retail...

Datacap and First Data add US EMV Support for Ingenico Group Smart...

05-24-2017

Chalfont, PA (PRWEB) May 25, 2017 Datacap Systems, leading integrated payments middleware provider...

CC’s Coffee House Selects PAR Technology’s Cloud-Based Brink POS Software

05-03-2017

New Hartford, NY- May 3, 2017 - ParTech, Inc. (PAR), a leading global provider of point of...

Point-of-Sale Technology Heads Back to the Future

05-23-2017

By Mark Shutt, Principal and Chuck Winter, Technology Leader at North Highland Customer experience...

L2 Report Identifies Digital Strategies for Department Stores to Confront Sinkin…

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- Digital benchmarking firm L2 Inc releases its annual L2 ...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Webgility’s Unify Integrates with Walmart Marketplace, Simplifies Operations Whi…

05-23-2017

SAN FRANCISCO, May 23, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-comme...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

SmartCard Marketing Systems Inc. Enters Partnership with IFCS for Payment Integr…

06-29-2017

NEW-YORK, June 29, 2017 /PRNewswire/ - SmartCard Marketing Systems Inc. (OTC:SMKG) & IFCS co...

100 Assorted Point of Sale Case Studies

06-30-2017

Check out a Point of Sale Success Story for every type of industry you're looking for! ...

Array Acquires Summit Manufacturing NY-based Manufacturer of POS Merchandising

06-07-2017

Acquisition significantly enhances capacity, geography and client reach. TORONTO and&nbs...

Mobile & Tablet Retailing in the UK 2017

07-05-2017

NEW YORK, July 5, 2017 /PRNewswire/ -- Mobile & Tablet Retailing in the UK 2017 Summary Mobile...

Back-to-College Spend to Outpace Back-to-School Spend Twofold

07-19-2017

NEW YORK, July 19, 2017 /PRNewswire/ -- Retailers that promote back-to-college offers and s...

Billtrust’s New Data Mining Service Accelerates Electronic Invoicing and Payment…

06-07-2017

HAMILTON, NJ.—June 6, 2017—Billtrust, the leader in payment cycle management solutions, ha...

Aptos Announces New Episode of Award-Winning Commerce of Caring Podcast

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 1, 2017 – Aptos’ award-winning Commerce of C...

MobileBytes Releases Next Generation Online Ordering Technology

05-26-2017

PHOENIX (May 25, 2017) – Point of sale (POS) for iPad innovator MobileBytes has released its next ...

Seiko Instruments Launches New MP-B20 Mobile Printer

05-03-2017

Torrance, CA, May 3, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, http://www.sii...

Four Out of Five Millennials Purchased From Amazon in the Past Month

07-10-2017

In advance of Prime Day, New Yes Lifecycle Marketing data reveals millennials shop more frequently o...

Florida's Potatopia Deters Underage Drinking With Intellicheck's Age ID

06-29-2017

Fast Casual Restaurant Protects Customers and Communities with Industry Leading Technology Solutio...

CPI Card Group Demonstrates Prepaid Leadership and Expertise at Card Forum &…

05-03-2017

Littleton, Colo. — (May 4, 2017) – CPI Card Group (Nasdaq: PMTS, TSX: PMTS), a global leader i...

Marketing Automation Measurement Is Your Window Into Customer Minds

07-10-2017

If you’re a successful retailer, it’s because you are selling a product that you know customers want...

70 CEOs Confirmed to Speak at Shoptalk Europe

06-14-2017

New York and London, June 14, 2017 – Shoptalk Europe, the new large-scale event that is leading the ...

Raise Launches New Mobile Wallet App

05-24-2017

  CHICAGO, May 24, 2017 /PRNewswire/ -- Raise, leading retail technology pa...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...

Touchscreen POS Technology Gives Jewelry Shoppers More Options

05-09-2017

Ecommerce is having a profound effect on the retail industry.  Foot traffic is slowing, brands ...

Brandleap Distributed Ecommerce Service Aims to Help Brands & Brick & Mo…

06-20-2017

AUSTIN, Texas, June 20, 2017 /PRNewswire/ -- Austin, Texas-based startup Brandleap aims to ...

LOURDES HEALTH SYSTEM, MEMBER OF TRINITY HEALTH, SELECTS POS PARTNERS AS THEIR P…

07-14-2017

POS Partners, Inc. has been selected as the point of sale solution provider for Lourdes Health Syste...

Apple Pay available to Mastercard customers in Italy

05-17-2017

Mastercard Digital Enablement Service Ensures Safe and Secure Payments with Apple Pay Milan – May...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...

25 Restaurant Point of Sale Success Stories

05-15-2017

Our most popular case studies and success stories for restaurant point of sale! Case Study: POS So...

City Furniture Taps IBM for iOS Enterprise Apps to Deliver Personalized In-Showr…

05-23-2017

TARAMAC, Fla. and ARMONK, N.Y., May 23, 2017 /PRNewswire/ -- City Furniture,&nbs...

Quetzal POS Certifies Wide Range of Epson Receipt Printers for its iPad POS

05-03-2017

Long Beach, Calif., – May 3, 2017 – Epson America, Inc., a leading supplier of value-added Point of ...

RSPA Announces Departure of Kelly Funk

05-02-2017

CHARLOTTE, NC | May 2, 2017 - The RSPA announced today that Kelly Funk, president and CEO, will leav...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

RELEX Takes Stake In Zenopt to Offer Workforce Optimization to Retailers

06-12-2017

Atlanta – June 12, 2017 — RELEX Solutions, provider of integrated retail and supply chain planning s...

NRF Announces Retirement of General Counsel Mallory Duncan

06-21-2017

WASHINGTON, June 21, 2017 – The National Retail Federation today announced the retirement of Senior ...

Diane von Furstenberg Unifies Commerce with Salesforce Commerce Cloud Einstein

05-16-2017

SAN FRANCISCO, May 16, 2017 /PRNewswire/ -- Luxury fashion brand modernizes in-store sh...

Top Retailers Compared Based On Mobile Web Experience by UserTesting

06-06-2017

CHICAGO, June 6, 2017 /PRNewswire/ -- IRCE 2017 – As consumers spend an increasing amount ...

Leading Retailers Recognized for Growth, Innovation at Aptos Engage 2017 User Co…

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 2, 2017 – Aptos, Inc., a recognized market leader in retail...

Aptos Commits Multimillion-Dollar Investment to Help Solve Retail’s Toughest Cha…

05-17-2017

ATLANTA, May 17, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...