How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

First American Payment Refreshes Brand to Reflect Expertise in Payment Technolog…

05-08-2017

First American Payment Systems, a leader in the payment processing industry, has announced a refresh...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Mobile Ordering Accounts for 95% of Orders at Amsterdam Airport Restaurant

05-03-2017

Edinburgh, UK & Amsterdam, NL – May 3, 2017 – QikServe, the multi-channel order and payment...

Chico’s FAS partners with First Insight

06-22-2017

PITTSBURGH, PA and FORT MYERS, FLORIDA – June 22, 2017 – First Insight, Inc., a technology company t...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

Brookfield, WI, May 9​, 2017— Customized digital signage solutions from The Howard Company are desig...

Mastercard and the World Food Programme Announce 100 Million Meals Commitment

07-06-2017

New commitment focuses on ending the spiral of poverty through eliminating hunger, driving inclusion...

Retail Imports to Keep Growing Through the Summer - NRF

05-09-2017

WASHINGTON, May 9, 2017 – Imports at the nation’s major retail container ports should see steady inc...

The Paper Store Adds Aptos Digital Commerce Suite and Warehouse Management to Su…

05-03-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 3, 2017 – Aptos, Inc., a recognized market leader in retail...

Revention Integrates with Oracle Hospitality to Offer Property Management Soluti…

05-19-2017

May 19, 2017 – Revention, a leader in providing custom point of sale solutions to the hospitality in...

National Restaurant Association Educational Foundation Honors Military Members

05-24-2017

CHICAGO, IL – May 20, 2017 – The National Restaurant Association Educational Foundation (NRAEF)...

Bluefin Payment Systems and Nodus Technologies Announce PCI-Validated P2PE

06-01-2017

June 1, 2017 – Atlanta, GA and Anaheim, CA – Bluefin Payment Systems, the leading provider of P...

Rooam Launches Payment Platform with Instant Close Tab Feature ​For Hospitality…

05-10-2017

Launched in the D.C. market, Rooam offers a new, secure and convenient way for people to immediate...

How Texting Makes Scheduling Staff Easier

06-14-2017

When you run a restaurant, keeping your restaurant fully staffed can be a challenge. When you implem...

Dor Retail Traffic Analytics Launches With $3.8 Million Investment

05-17-2017

San Francisco – May 17, 2017 – Dor, the modern foot traffic counting and analytics solutio...

2017 Latin/South America Retail POS Terminal Study-Forecast for Shipments and In…

05-11-2017

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "2017 Latin/South Am...

Mobile & Tablet Retailing in the UK 2017

07-05-2017

NEW YORK, July 5, 2017 /PRNewswire/ -- Mobile & Tablet Retailing in the UK 2017 Summary Mobile...

NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant

05-16-2017

DULUTH, Ga.--(BUSINESS WIRE)--When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was r...

APG Cash Drawer Hires Director of SMARTtill Technology Sales

06-06-2017

MINNEAPOLIS, MN - June 6th, 2017 - APG Cash Drawer, a fast-growing global manufa...

JML Benefits From TrueCommerce’s Leading Trading Partner Platform

05-17-2017

TrueCommerce, a global provider of trading partner connectivity and integration solutions, announced...

Why Streamlined Point-of-Sale Communication is About to Fuel a Restaurant Revolu…

06-13-2017

The restaurants of the future will be driven by data. It’s not a particularly bold statement. Analy...

Aptos Announces New Episode of Award-Winning Commerce of Caring Podcast

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 1, 2017 – Aptos’ award-winning Commerce of C...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

Trax Acquires Nielsen Store Observation (NSO) Assets in USA

07-12-2017

SINGAPORE, July 12, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, ...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...

Paris Retail Week: The European Business Event for Inspiration and Networking

06-22-2017

After the successful joint organisation of E-Commerce Paris and Digital(in) Store in 2015, a...

Conformance Technologies Launches PreComm ToolKit

05-10-2017

May 09, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

05-16-2017

LAKEWOOD RANCH, Fla., May 2017 /PRNewswire/ -- Barcode Media Group, Inc is pleased to announce ...

Visa has Elevated its Own Interests Above Those of Americans in its Cashless Cha…

07-17-2017

London, United Kingdom & Sioux Falls, SD, USA - ATMIA today released a statement questioning Vis...

PCMS Announces Spring ’17 Release of VISION Commerce Suite Now Available

04-24-2017

Cincinnati, OH – April 25, 2016 – PCMS, a leading global provider of retail commerce softw...

Sculpture Hospitality Accelerates Growth While Celebrating 30th Anniversary #NRA…

05-19-2017

Leading inventory solutions provider to offer free Discovery Audits at NRA Show May 20-23 TORONTO (...

POS Portal and Datacap Partner for Easy Delivery of Secure Payment Hardware

07-18-2017

Sacramento, CA (PRWEB) July 19, 2017 POS Portal, the leading provider of EMV-ready payment devices ...

BIXOLON Releases SoftAP Support for Thermal Mobile Printers

06-21-2017

Seongnam-si, Korea (PRWEB) June 21, 2017 BIXOLON Co., Ltd. a leading global mobile, label and POS p...

Retailers Say Border Tax Would Shift Corporate Tax Burden to Consumers

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today urged Congress to reject a proposed...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Retail and E-commerce Innovation at GS1 Connect 2017

05-02-2017

LAWRENCEVILLE, N.J., May 2, 2017 /PRNewswire-USNewswire/ -- GS1 Connect® 2017&nb...

APG Cash Drawer Announces Hire of Product Manager

06-20-2017

Global Cash Drawer Manufacturer Makes Addition to Project Management Team to Expand its Product Port...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

LOS ANGELES (June 27, 2017) -- Sixteen billion dollars was stolen from 15.4 million victims of ident...

Mastercard Announces Its Summer 2017 Start Path Class

06-26-2017

New wave of startups to focus on the use of beacon technology, contactless solutions and artific...

Worldwide Point of Sale Receipt Printer Market: Booming Retail Sector

07-18-2017

ALBANY, New York, July 18, 2017 /PRNewswire/ -- Some of the prominent participants in the globa...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

First Data Launches Global eCommerce Solution for Payment Facilitators

05-18-2017

NEW YORK--(BUSINESS WIRE)-- With the rise of the “sharing” economy, companies across industries are ...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

Toast Restaurant Operating System Introduces New Takeout and Delivery Features

05-16-2017

BOSTON, May 16, 2017 (GLOBE NEWSWIRE) -- Toast Restaurant Operating System, the all-in-one restauran...

Socket Mobile Announces 2017 Second Quarter Release Date and Conference Call

07-20-2017

NEWARK, Calif., July 20, 2017  /PRNewswire/ -- Socket Mobile, Inc. (NASDAQ: SCKT), a leadin...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

Customer Relationship Management (CRM) Market is expected to reach 81.9 billion …

05-22-2017

NEW YORK, May 22, 2017 /PRNewswire/ -- Highlights The global customer relationship man...

Aptos Commits Multimillion-Dollar Investment to Help Solve Retail’s Toughest Cha…

05-17-2017

ATLANTA, May 17, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Star Micronics to Showcase Cutting-Edge Payments Technology at ETA TRANSACT

05-01-2017

SOMERSET, N.J., May 1, 2017 /PRNewswire/ -- Star Micronics, leading provider of point of sa...

Webgility’s Unify Integrates with Walmart Marketplace, Simplifies Operations Whi…

05-23-2017

SAN FRANCISCO, May 23, 2017 /PRNewswire/ -- Webgility, the leader in multi-channel e-comme...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...