How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Revel Systems Launches Revel University for Customers

06-06-2017

SAN FRANCISCO - June 6, 2017 - Revel Systems is an industry leading feature-rich POS and platform tr...

Mastercard Announces Its Summer 2017 Start Path Class

06-26-2017

New wave of startups to focus on the use of beacon technology, contactless solutions and artific...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...

Star Micronics Adds CloudPRNT Support for TSP700II, TSP800II, and SP700 Printers

06-26-2017

Always leading - always innovative, Star Micronics is proud to announce that we have added CloudPRNT...

Displaydata Opens New U.S. Support Center in Atlanta

05-02-2017

May 2, 2017 – Bracknell, U.K. – Displaydata, the world’s number one supplier of three-colo...

Restaurant Industry and Foodservice Operators Express Fear of Rising Food and La…

05-17-2017

BOSTON, May 17, 2017 /PRNewswire/ -- The restaurant industry and other foodservic...

PoS Accessories Market to Grow at 7.80% CAGR by 2021 Says a New Research Report

06-28-2017

PUNE, India, June 28, 2017 /PRNewswire/ -- According to the 2017 PoS accessories market report...

POSaBIT Raises Seed Funding to Provide Digital Currency Payments

07-05-2017

Seattle, WA (PRWEB) July 06, 2017 POSaBIT Inc., a Seattle headquartered fintech company, that provi...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

McGill University set to become the world leader in retail management education …

05-12-2017

Gift to serve as catalyst for launch of international school in retail management in the heart of Mo...

Back-to-College Spend to Outpace Back-to-School Spend Twofold

07-19-2017

NEW YORK, July 19, 2017 /PRNewswire/ -- Retailers that promote back-to-college offers and s...

ATMIA Announces Keynote Speaker for 2018 U.S. Conference

06-21-2017

South Dakota, USA – ATMIA is extremely pleased to announce that cybersecurity expert Theresa Payton ...

Focus POS Previews Cloud-Based Solution at NRA Show 2017

06-08-2017

San Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) soft...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

Wirecard Adds Key Executives, Brad Fauss and Kevin Brown, to Fuel Their North Am…

05-31-2017

CONSHOHOCKEN, Pennsylvania, May 31, 2017 /PRNewswire/ -- Wirecard AG, a leading...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

Epson BrightLink Pro Interactive Display Wins NewBay’s NAB Best of Show Award

06-05-2017

LONG BEACH, Calif., June 6, 2017 /PRNewswire/ -- Epson, the number-one selling projec...

ClearSale Presence at IRCE 2017 Aims to Educate Retailers on New Fraud Vulnerabi…

05-31-2017

MIAMI, May 31, 2017 /PRNewswire/ -- Leading fraud prevention solution provider ClearS...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

Conformance Technologies Launches PreComm ToolKit

05-10-2017

May 09, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

NRF Supports Nominee to Lead Customs Agency

07-11-2017

WASHINGTON, July 11, 2017– The National Retail Federation today called on the Senate to confirm U.S...

Alcoholic Beverage Control Board Deploys Intellicheck's Age ID To Avert Underage…

05-18-2017

JERICHO, NEW YORK - May 18, 2017 - The Durham County Alcoholic Beverage Control Board (ABC) in North...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

Brookfield, WI, May 9​, 2017— Customized digital signage solutions from The Howard Company are desig...

Restaurant Industry Veteran to Share Industry Insights on Millennials at Sarasot…

07-10-2017

(Sarasota, Fla.) – The Suncoast Chapter of the Florida Restaurant and Lodging Association (FRLA) is ...

North American Bancard Adds RedfoxPOS to Strategic POS Offerings

06-13-2017

TROY, Mich. (PRWEB) June 14, 2017 Multi-faceted award-winning payment solutions provider North Amer...

Retailers’ Radio Ads Call on Congress to Preserve $40 Billion Debit Card Reform …

05-12-2017

WASHINGTON, May 12, 2017 – The National Retail Federation today announced the launch of an advertisi...

DiSa Digital Safety USA Will Present Point-of-Sale Activation Solution

05-25-2017

PHOENIX, ARIZONA (PRWEB) MAY 26, 2017 DiSa Digital Safety USA, provider of the world’s fir...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Mastercard Brings Everything #ThatsPriceless to MLB All-Star Week

07-06-2017

Masterpass will provide exclusive access to events and experiences in Miami leading up to the Midsum...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

The Paper Store Adds Aptos Digital Commerce Suite and Warehouse Management to Su…

05-03-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 3, 2017 – Aptos, Inc., a recognized market leader in retail...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

Mastercard Incorporated First-Quarter 2017 Financial Results

05-02-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial re...

North American Bancard Holdings Acquires Total Merchant Services

05-17-2017

Acquisition further accelerates North American Bancard’s growth in business payment solutions and se...

FuturePay Joins Salesforce Partner Program to Drive Customer Success with Commer…

06-19-2017

  FuturePay delivers a customer-friendly financing option to help Commerce Cloud customers inc...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

Retailers: ‘A Lot of Work Ahead’ For Health Care Reform

05-24-2017

WASHINGTON, Wednesday, May 24, 2017 – The National Retail Federation today issued the following stat...

InternetRetailing Publish Reports Reviewing Performance of UK & Europe’s Lea…

07-07-2017

6 July, London Two new Top500 reports have been published by InternetRetailing, taking a comprehens...

PriceLocal Helps Shoppers Get Amazon Prices at 10,000+ New Stores Nationwide

06-14-2017

June ​13​, 2017-– Ann Arbor, MICH—Local shopping service PriceLocal has added 10,000 new stores to i...

CPI Card Group Drives Instant Issuance Innovation with Precision by Card@Once

06-01-2017

LITTLETON, Colo., June 1, 2017 – CPI Card Group (NASDAQ: PMTS, TSX: PMTS), a global leader in financ...

First Data Completes Acquisition of CardConnect

07-06-2017

Jul 06, 2017 NEW YORK--(BUSINESS WIRE)-- First Data Corporation (NYSE: FDC), a global leader in com...

​Pay By Car? Cardtek to Host In-Vehicle Payments Event At BayPay Forum

05-16-2017

MENLO PARK, Calif. – May 16, 2017 – Cardtek, a leading international payment technologies provider, ...

BIXOLON Releases SoftAP Support for Thermal Mobile Printers

06-21-2017

Seongnam-si, Korea (PRWEB) June 21, 2017 BIXOLON Co., Ltd. a leading global mobile, label and POS p...

Email Marketing Is STILL All About The Messaging

06-22-2017

By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

Let the Online War Begin! Smart Guy Takes Aim at Amazon, Walmart and Others

06-27-2017

LOS ANGELES, June 27, 2017 /PRNewswire/ -- The domination of large chain stores that share a brand, ...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

GiftLogic Point of Sale Now Certifies M-S Cash Drawer EP-1313

06-29-2017

Englewood, FL (PRWEB) June 30, 2017 GiftLogic recently completed testing and certifying a smaller c...

Retail and E-commerce Innovation at GS1 Connect 2017

05-02-2017

LAWRENCEVILLE, N.J., May 2, 2017 /PRNewswire-USNewswire/ -- GS1 Connect® 2017&nb...

UK Hospitality Independents set to Thrive in Ever Changing Economy

05-09-2017

  LONDON, May 10, 2017 /PRNewswire/ -- Independent restaurant roundtable h...