How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

13th Annual IRCE Conference Draws Biggest Companies and Leaders in the E-Commerc…

05-11-2017

CHICAGO, IL (May 11, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE), t...

An Open Letter from Criteo to the World's Retailers and Brands

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- After 23 years, Amazon has finally made the inevitable move ...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

Billtrust’s New Data Mining Service Accelerates Electronic Invoicing and Payment…

06-07-2017

HAMILTON, NJ.—June 6, 2017—Billtrust, the leader in payment cycle management solutions, ha...

SmartCard Marketing Systems Inc. Enters Partnership with IFCS for Payment Integr…

06-29-2017

NEW-YORK, June 29, 2017 /PRNewswire/ - SmartCard Marketing Systems Inc. (OTC:SMKG) & IFCS co...

Imports Could Hit New Record as Busy ​Retail Merchants Stock Up

07-10-2017

WASHINGTON, July 10, 2017 – July and August should be two of the busiest months ever seen for import...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

Apple Pay Sees Double-digit Growth, Ties With PayPal

05-09-2017

PITTSBURGH, May 9, 2017 /PRNewswire/ -- Retail purchases made with Apple Pay are growing, ...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

Conformance Technologies Inks Deal with Pivotal Payments

07-11-2017

RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®, a fast-growing provider of operating systems...

POSsible POS Launches New Retail POS Software

06-05-2017

STAFFORD, TEXAS (June 5, 2017) – POSsible POS, leading provider of POS systems and POS software for ...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

STRATACACHE Adds Turnkey Field Support To Its Portfolio Of Services

07-18-2017

DAYTON, Ohio, July 18, 2017 /PRNewswire/ -- STRATACACHE, a leading provider of scalable, hi...

Diebold Nixdorf Receives Award For Leadership In Mobile-Based Cardless ATM Trans…

06-13-2017

LONDON, June 13, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), the global leader in connected co...

Global Payments Announces Full Support for Samsung Pay in Hong Kong

05-25-2017

HONG KONG & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide pro...

NCR Unveils the Next Generation of its Counterpoint Channel Software Solution

05-23-2017

Duluth, Ga., May 22, 2017 – NCR Corporation (NYSE: NCR), the global leader in omni-channel solu...

NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

Connect&GO and Mobeewave’s Cashless Payment Solution Enabled by Global Payme…

05-25-2017

May 24, 2017 08:47 AM Eastern Daylight Time MONTRÉAL--(BUSINESS WIRE)--Montreal technology companie...

EMV In 1 Second? Speed Up Lines, Lower Costs and Capture Sales

05-04-2017

SAN FRANCISCO, May 4, 2017 /PRNewswire/ -- Index, a leading retail software provider, has reduced EM...

Worldpay’s Vice Chairman Ron Kalifa Named in Top 100 of Ethnic Minority Leaders …

05-25-2017

25 May  2017 – London — Today, Worldpay’s vice chairman Ron Kalifa has ranked in third pla...

FuturePay Joins Salesforce Partner Program to Drive Customer Success with Commer…

06-19-2017

  FuturePay delivers a customer-friendly financing option to help Commerce Cloud customers inc...

TurnTo Introduces First Truly Open Network to Change Product Ratings and Reviews

05-31-2017

NEW YORK, May 31, 2017 /PRNewswire/ -- TurnTo Networks, the provider of next generati...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

Zebra Technologies’ Scanner Scale Expedites Checkout Lines and Improves Shopper …

06-29-2017

Lincolnshire, Ill. – June 29, 2017 - Zebra Technologies Corporation (NASDAQ: ZBRA), the market leade...

C&S Selects Rosie as Leading eCommerce Provider for Independent Grocers

07-11-2017

ITHACA, N.Y., July 11, 2017 /PRNewswire/ -- Rosie, the industry leading online grocery shopping...

Why Streamlined Point-of-Sale Communication is About to Fuel a Restaurant Revolu…

06-13-2017

The restaurants of the future will be driven by data. It’s not a particularly bold statement. Analy...

NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant

05-16-2017

DULUTH, Ga.--(BUSINESS WIRE)--When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was r...

Masterpass by Mastercard Gives U.S. Bank Customers Freedom to Shop Across Device…

05-17-2017

Purchase, N.Y. and Minneapolis, Minn. — MAY 17, 2017— U.S. Bank customers now have access to fast, s...

Digital Foodie and Rimi Baltics Launch an Online Grocery

06-06-2017

HELSINKI, June 6, 2017 /PRNewswire/ -- Digital Foodie, creator of the award winning Con...

Raise Launches New Mobile Wallet App

05-24-2017

  CHICAGO, May 24, 2017 /PRNewswire/ -- Raise, leading retail technology pa...

Mastercard Incorporated First-Quarter 2017 Financial Results on Company’s Websit…

05-03-2017

Purchase, NY – May 2, 2017 – Mastercard Incorporated (NYSE: MA) today announced its financial r...

2016 Top Smart Payment Card Shipment Figures Released by Smart Payment Associati…

05-24-2017

Munich, 24th May 2017 – the Smart Payment Association (SPA), the trade body of the smart payments ...

Ibotta Reimagines Shopping App to Introduce Personalized Cash-Back Offers

05-23-2017

DENVER, May 23, 2017 /PRNewswire/ -- Ibotta, the leading shopper rewards app, whose u...

First Data Completes Acquisition of CardConnect

07-06-2017

Jul 06, 2017 NEW YORK--(BUSINESS WIRE)-- First Data Corporation (NYSE: FDC), a global leader in com...

Mastercard Brings Faster, Safer Payments to Expedia with Masterpass

05-16-2017

Masterpass now accepted online to make booking travel on Expedia.com, Orbitz and Travelocity even mo...

MySize Inc. Signs Retail and E-commerce Expert Argun Ersen to Support Sales Effo…

06-12-2017

AIRPORT CITY, Israel, June 12, 2017 /PRNewswire/ --MySize Inc. (the 'Company') (...

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...

National Restaurant Association Educational Foundation Honors Military Members

05-24-2017

CHICAGO, IL – May 20, 2017 – The National Restaurant Association Educational Foundation (NRAEF)...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

Vantiv To Acquire Paymetric

04-30-2017

Builds upon Vantiv's strategy to expand into high-growth channels and verticals Increases Vanti...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

FuturePay Increases Average Order Value for Top Online Retailers by More Than 17…

05-23-2017

SALT LAKE CITY, UTAH (PRWEB) MAY 24, 2017 FuturePay, an instant financing option that allows o...

Infosys Announces Strategic Alliance with HP Inc. to Accelerate Digital Transfor…

05-26-2017

San Francisco, CA - May 25, 2017: Infosys (NYSE:INFY) and HP Inc. today launched joint Retail P...

Verifone and SITA are First to Enable Payment Acceptance for Check-In Desks at A…

06-21-2017

COPENHAGEN, MONEY20/20 EUROPE (June 21, 2017) – With the goal to offer passengers seamless, secure, ...

SheerID Expands Education Verification Services Around The Globe

04-21-2017

Brings verification capabilities to new countries, new languages Eugene, OR – April 20, 2017 – ...

Mastercard and General Motors Power Digital Payments

05-02-2017

PURCHASE, N.Y. – May 2, 2017 – Mastercard today announced a major expansion of its lo...

How Niche Retailer BeachRC Used Square to Expand to An Online Store and Amazon

06-21-2017

A few years ago, Brent Densford found himself with the kind of problem every entrepreneur hopes to e...

Shoptalk Europe Releases Groundbreaking Preliminary Agenda with More than 100 Se…

05-08-2017

New York and London, May 8, 2017 – Shoptalk Europe, the new pan-European event that is lea...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-24-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...