How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-23-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

Ariane Systems and ALE Expand Strategic Partnership to Maximize Hotel Operations…

06-20-2017

Deeper integration of Ariane's industry leading self check-in solutions with Alcatel-Lucent Mobi...

DoorDash Launches Door To Door Restaurant Delivery In More Than 10 Cities In The…

05-17-2017

SAN FRANCISCO, May 17, 2017 /PRNewswire/ -- DoorDash -- the technology company connec...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

2017 Trustwave Global Report Reveals Point-of-Sale Breaches Increase

06-20-2017

Fight Against Cybercrime Shows Both Improvements and Downsides CHICAGO – June 20, 2017 –...

How To Use Customer Service As a Loyalty-Building Tool

07-20-2017

Good customer service is an important goal for any company. Customers who have bad experiences are n...

National Restaurant Association Educational Foundation Honors Military Members

05-24-2017

CHICAGO, IL – May 20, 2017 – The National Restaurant Association Educational Foundation (NRAEF)...

Rooam Launches Payment Platform with Instant Close Tab Feature ​For Hospitality…

05-10-2017

Launched in the D.C. market, Rooam offers a new, secure and convenient way for people to immediate...

Payroc Enhances iTransact Payment Gateway and PayFac Program

07-12-2017

TINLEY PARK, Ill.--(BUSINESS WIRE)--Payroc LLC, a leading merchant services and payment processing o...

SmartCard Marketing Systems Inc Kicks-off in London at the RBTE show

05-05-2017

NEW YORK, May 5, 2017 /PRNewswire/ - Today the company announced the kick-off for the Genor...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

NXP Launches Industry’s Most Power Efficient Global RAIN RFID Chip for Retail Da…

05-09-2017

PHOENIX, May 09, 2017 (GLOBE NEWSWIRE) -- NXP Semiconductors N.V. (NASDAQ:NXPI) pushes the boundar...

TouchBistro Launches Integration with Square in the UK

06-28-2017

NEW YORK, NEW YORK and TORONTO, ONTARIO--(Marketwired - June 28, 2017) - TouchBistro today announced...

Upserve Grows 100 Percent and Launches New Products

05-16-2017

PROVIDENCE, R.I., May 16, 2017 /PRNewswire/ -- Upserve, the industry's leading full-service...

Star Micronics and Elo Partner to Provide a Modernized All-In-One POS Solution

05-08-2017

Star Micronics combines thermal receipt printers with the Elo I-Series for a compact and reliable PO...

Sterling Payment Technologies and ExaDigm Announce Wireless EMV Solution

05-18-2017

TAMPA, FLA. (PRWEB) May 18, 2017 – Sterling Payment Technologies, a leading provider of secure payme...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

BrightSign Teams with Felbro Displays to Deliver New QSR Self-Order Kiosk at #NR…

05-17-2017

LOS GATOS, CA – (May 16, 2017) – BrightSign, LLC®, the global market leader in digital signage media...

NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

Reflektion Announces Strategic Alliance with Mad Mobile

05-16-2017

San Mateo, Ca. (May 16, 2017) – Reflektion, the leading Artificial Intelligence-driven customer enga...

Revention Integrates with Oracle Hospitality to Offer Property Management Soluti…

05-19-2017

May 19, 2017 – Revention, a leader in providing custom point of sale solutions to the hospitality in...

Collective Bias and Curalate Partner to Create Shoppable Influencer Content

06-08-2017

BENTONVILLE, Ark. and PHILADELPHIA, June 8, 2017 /PRNewswire/ -- Collective Bias...

C&S Selects Rosie as Leading eCommerce Provider for Independent Grocers

07-11-2017

ITHACA, N.Y., July 11, 2017 /PRNewswire/ -- Rosie, the industry leading online grocery shopping...

LevelUp Appoints Theresa Dold as VP of Agency Strategy

06-14-2017

BOSTON, June 14, 2017 /PRNewswire/ -- LevelUp, the leading provider of mobile engagement so...

Loop Commerce Reveals Top Gifts and Consumer Behavior Insights for Mother’s Day…

05-18-2017

Menlo Park, CA, May 17, 2017 – Loop Commerce, the company behind the award winning GiftNow™ pro...

Linc Joins Shopify to Bring Universal Chatbot, Voice and Digital Customer Servic…

06-13-2017

SUNNYVALE, Calif., June 13, 2017 /PRNewswire/ -- Linc, which delivers engaging post-purchase ex...

TCPOS Readies POS Solution for North America Hospitality and Food Service Market

06-26-2017

Toronto, Canada (PRWEB) June 27, 2017 TCPOS North America Inc. today announces that it has complete...

RSPA Announces Departure of Kelly Funk

05-02-2017

CHARLOTTE, NC | May 2, 2017 - The RSPA announced today that Kelly Funk, president and CEO, will leav...

Peninsula FCU Finds Convenience and Security In CPI Card Group’s Card@Once Solut…

06-08-2017

LITTLETON, Colo., June 8, 2017 – CPI Card Group (NASDAQ:PMTS, TSX:PMTS), a global leader in financia...

Verifone and Eigen Payments Partner to Enable Integrated Pay-at-the-Table Soluti…

05-11-2017

LAS VEGAS--(BUSINESS WIRE)--In today’s EMV world, full-service restaurants are looking to technology...

Trax And Nielsen Form Alliance To Bring Unprecedented Shelf Insights To FMCG Ind…

06-22-2017

LOS ANGELES and NEW YORK, June 22 2017 /PRNewswire/ -- Trax, the world leader in computer v...

Lexalytics® Releases New Text Analytics Software for Retailers to Improve Online…

06-15-2017

The Lexalytics eCommerce Industry Pack Analyzes Customer Feedback to Identify Site Challenges and Op...

New E-Commerce Fashion Venture Allows Shopper to Measure and Order Shoes with Sm…

05-31-2017

New York, NY (August 1st, 2017): Revolutionary fashion-tech brand and smartphone app, True Gau...

Aptos Announces New Episode of Award-Winning Commerce of Caring Podcast

05-02-2017

APTOS ENGAGE 2017 – HOLLYWOOD, Fla., May 1, 2017 – Aptos’ award-winning Commerce of C...

Revel Systems Launches Revel University for Customers

06-06-2017

SAN FRANCISCO - June 6, 2017 - Revel Systems is an industry leading feature-rich POS and platform tr...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

POS Partners, Inc Announces New Office In Orlando Florida

04-26-2017

POS Partners, Inc. is pleased to announce their newest office location; Orlando, Florida. Managing t...

How Niche Retailer BeachRC Used Square to Expand to An Online Store and Amazon

06-21-2017

A few years ago, Brent Densford found himself with the kind of problem every entrepreneur hopes to e...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Browns Shoes Selects OrderDynamics OMS to Enhance Omni-Channel Visionary Status

05-25-2017

TORONTO – May 25, 2017 – OrderDynamics, the leading cloud Retail Order Management System (OMS) provi...

Receipt Printers Market Growing at a CAGR of 12.08% During 2017 to 2021 Says a N…

05-31-2017

PUNE, India, May 31, 2017 /PRNewswire/ -- Global Receipt Printers Market 2017-2021, h...

Epson and Restaurant Magic Announce Strategic Partnership at #NRAShow17

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Today, at the National Restaurant Association S...

Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

05-15-2017

Somerset, NJ – May 15, 2017 – Star Micronics, leading provider of point of sale and proof of tr...

Toshiba Booth at NRF Retail Big Show 2017 Wins Platinum Hermes Creative Award

05-24-2017

Research Triangle Park, NC, USA, May 23, 2017 – Toshiba Global Commerce Solutions, Inc. (TGCS)...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Focus POS Previews Cloud-Based Solution at NRA Show 2017

06-08-2017

San Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) soft...

Life is a Beach at The Boardwalk With The Right Point of Sale System

06-30-2017

Case Study: Santa Cruz Beach Boardwalk PROFILE Name: Santa Cruz Beach Boar...

Verifone and SITA are First to Enable Payment Acceptance for Check-In Desks at A…

06-21-2017

COPENHAGEN, MONEY20/20 EUROPE (June 21, 2017) – With the goal to offer passengers seamless, secure, ...

Diebold Nixdorf Announces Partnership With Kony for Transformation In Financial…

05-22-2017

NORTH CANTON, Ohio – Diebold Nixdorf (NYSE: DBD), the global leader in connected commerce, today ann...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

Why Streamlined Point-of-Sale Communication is About to Fuel a Restaurant Revolu…

06-13-2017

The restaurants of the future will be driven by data. It’s not a particularly bold statement. Analy...