How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Mastercard Launches Comprehensive Digital Payment Solution For Small & Midsi…

06-08-2017

The Mastercard B2B Hub with AvidXchange Helps Businesses Manage Invoices, Payments, and Supplier R...

CX DISRUPTORS: A Retail Leaders Guide

05-08-2017

LONDON, May 9, 2017 /PRNewswire/ -- What was once considered cutting edge in retail, such...

Pangea Money Transfer Donating 1% of All Transactions to Mexico on IDFR

06-15-2017

CHICAGO, June 15, 2017 -- Pangea Money Transfer, a remittance app built for the mobile user, is dona...

Sabre Hospitality Unit Reports Possible Breach of Credit Card Data (Krebs)

05-02-2017

From KrebsOnSecurity.com: "Breaches involving major players in the hospitality industry continue to...

Trax And Nielsen Form Alliance To Bring Unprecedented Shelf Insights To FMCG Ind…

06-22-2017

LOS ANGELES and NEW YORK, June 22 2017 /PRNewswire/ -- Trax, the world leader in computer v...

Air Canada and Masterpass by Mastercard Help Travelers Take-Off Faster

07-06-2017

Canada’s number one airline speeds, simplifies online booking experience globally by integrating Mas...

Retail Analytics Company Ugam Opens Chicago Office, Strengthens U.S. Presence

05-18-2017

NEW YORK – May 18, 2017 – Ugam, a global leader in data and analytics, today announced it has opened...

Retailers Welcome Reports That House Will Drop Efforts to Repeal Debit Card Swip…

05-24-2017

WASHINGTON, May 24, 2017 – The National Retail Federation welcomed reports tonight that House Republ...

Internet Retailer Recognizes the Two Companies for Achievements in B2B E-Commerc…

05-31-2017

CHICAGO, May 31, 2017 /PRNewswire/ -- Episerver, a global provider of a single platfo...

MugClubs.com (Bar Loyalty program) arrives at BAR17 #NRAshow17

05-21-2017

MugClubs.com arrives at BAR17 CHICAGO, IL, May 20th, 2017 – The premier solution in Bar and B...

Cardpool Launches New ’Marketplace’ Option; Allows Gift Card Sellers to Set Thei…

07-24-2017

SAN FRANCISCO, July 24, 2017 /PRNewswire/ -- Cardpool, Inc., a leading gift card exchange compan...

MySize Launches White Label RealSize Apparel Measurement App at the Apple App St…

07-19-2017

AIRPORT CITY, Israel, July 19, 2017 /PRNewswire/ -- MySize Inc. (the "Company") (NASDAQ: MYSZ;...

Mastercard Brings Everything #ThatsPriceless to MLB All-Star Week

07-06-2017

Masterpass will provide exclusive access to events and experiences in Miami leading up to the Midsum...

Let the Online War Begin! Smart Guy Takes Aim at Amazon, Walmart and Others

06-27-2017

LOS ANGELES, June 27, 2017 /PRNewswire/ -- The domination of large chain stores that share a brand, ...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

INTURN RAISES $22.5 MILLION TO ACCELERATE GLOBAL GROWTH OF THE RETAIL INDUSTRY

06-14-2017

New York, NY – June 14, 2017 – INTURN, the technology company that reinvented the way brands and ret...

Email Marketing Is STILL All About The Messaging

06-22-2017

By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

One Hour Translation:American E-commerce Websites Increase Penetration into the …

05-16-2017

Lehi, Utah, May 16, 2017 - A study conducted by One Hour Translation, the world’s largest onlin...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

U.S. Police Departments Preventing Underage Drinking with Intellicheck's Age ID

06-01-2017

JERICHO, NEW YORK – June 1, 2017 – The police department of one of the fastest growing cities in the...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

ClearSale Presence at IRCE 2017 Aims to Educate Retailers on New Fraud Vulnerabi…

05-31-2017

MIAMI, May 31, 2017 /PRNewswire/ -- Leading fraud prevention solution provider ClearS...

Diebold Nixdorf Presents Connected Commerce Solutions At #NRAShow

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD) is presenting a comprehensiv...

Mastercard Enhances Artificial Intelligence Capability with the Acquisition of B…

07-17-2017

  PURCHASE, N.Y. – July 17, 2017 – Mastercard (NYSE: MA) today announced it has entered into a...

Mastercard Stands Up For Those Who Stand Up To Cancer #StandUpForThem

07-11-2017

Annual Dine Out campaign kicks off with goal of bringing total funds raised to fight cancer to $39MM...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

​FinTech Forum Announces Speakers and Themes for Mobey Day Toronto

07-18-2017

18 July 2017 - Mobey Forum, the global industry association empowering banks and other financial ins...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

05-16-2017

LAKEWOOD RANCH, Fla., May 2017 /PRNewswire/ -- Barcode Media Group, Inc is pleased to announce ...

​Pay By Car? Cardtek to Host In-Vehicle Payments Event At BayPay Forum

05-16-2017

MENLO PARK, Calif. – May 16, 2017 – Cardtek, a leading international payment technologies provider, ...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

SAN FRANCISCO, June 13, 2017 /PRNewswire/ -- Bashas', Arizona's favorite hometown grocer, and Inst...

How Retailers CAN Stay Safe from Hefty FCC Fines in SMS Marketing

06-30-2017

Over the past few years, SMS marketing has been a steadily growing trend among retailers.  SMS ...

Retail and E-commerce Innovation at GS1 Connect 2017

05-02-2017

LAWRENCEVILLE, N.J., May 2, 2017 /PRNewswire-USNewswire/ -- GS1 Connect® 2017&nb...

NRF Names New Chairman, Board Members

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation announced today that Macy’s Executive Cha...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

LOS ANGELES (June 27, 2017) -- Sixteen billion dollars was stolen from 15.4 million victims of ident...

Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

Early payment solution available to small- to mid-sized businesses on leading Electronic Data In...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

70 CEOs Confirmed to Speak at Shoptalk Europe

06-14-2017

New York and London, June 14, 2017 – Shoptalk Europe, the new large-scale event that is leading the ...

13th Annual IRCE Conference Draws Biggest Companies and Leaders in the E-Commerc…

05-11-2017

CHICAGO, IL (May 11, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE), t...

Samsonite Selects Cloud-Based Aptos Enterprise Order Management

05-11-2017

ATLANTA, May 11, 2017 – Aptos, Inc., a recognized market leader in retail technology solutions, toda...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

Toast POS Launches Free Food Cost Calculator Tool Benefitting Nonprofits #NRASho…

05-19-2017

BOSTON, May 19, 2017 (GLOBE NEWSWIRE) -- Now more than ever, restaurants need technology to compete ...

National Digital Marketing Agency Increases Digital Engagement for Online Appare…

06-22-2017

PORTLAND, Ore., June 22, 2017 /PRNewswire/ -- With over 400 million impressions to date, 250K s...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

Brookfield, WI, May 9​, 2017— Customized digital signage solutions from The Howard Company are desig...

Mastercard Expands QR Payments Choice

07-19-2017

PURCHASE, N.Y. – July 19, 2017 – Mastercard today outlined plans for greater choice in retail paymen...

POS Partners Welcomes Tony Campisi

04-30-2017

POS Partners, Inc. is pleased to announce our newest Business Development Manager, Tony Campisi. To...

Enspire Commerce Selected by American Freight Furniture to Transform the Retaile…

06-27-2017

SEATTLE (June 26, 2017) – Enspire Commerce, an enVista company, and a leading provider of unified co...

SMKG Completes 3rd Tranche of Investment with Primeline HK Ltd

06-08-2017

NEW YORK, June 8, 2017 /PRNewswire/ - SmartCard Marketing Systems, Inc. (OTC: SMK...

25 Restaurant Point of Sale Success Stories

05-15-2017

Our most popular case studies and success stories for restaurant point of sale! Case Study: POS So...

Point-of-Sale Technology Heads Back to the Future

05-23-2017

By Mark Shutt, Principal and Chuck Winter, Technology Leader at North Highland Customer experience...

IHL Forecasts 263% Growth in Retail SaaS Market

05-22-2017

NASHVILLE, Tenn. - May 22, 2017 - The Retail Software-as-a-Service market is experiencin...

Payment Alliance International’s Donna Embry Receives Women in Payments Award

06-02-2017

LOUISVILLE, Ky., June 1, 2017 -- (Business Wire) -- Payment Alliance International (PAI), the nation...