How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

How Artificial Intelligence (AI) is Changing the High-Risk Payments Industry

05-31-2017

Companies like Google and Tesla are engaged in an arms race to control the future of AI. Not only is...

ScanSource Leaders Recognized as 2017 CRN Women of the Channel

05-17-2017

May 16, 2017 04:39 PM Eastern Daylight Time GREENVILLE, S.C.--(BUSINESS WIRE)--ScanSource Communi...

Associated Wholesale Grocers Partners With RangeMe to Scale Growth Across All Ca…

05-23-2017

KANSAS CITY, Kan., May 23, 2017 /PRNewswire/ -- Associated Wholesale Grocers (AWG), one of th...

Airports Offer a $38 Billion Bright Spot for Retailers Facing Harsh Market Envir…

06-26-2017

Travel retail, particularly in airports, is currently a bright spot in the retail world. GlobalData’...

Imports Could Hit New Record as Busy ​Retail Merchants Stock Up

07-10-2017

WASHINGTON, July 10, 2017 – July and August should be two of the busiest months ever seen for import...

Revention Integrates with Oracle Hospitality to Offer Property Management Soluti…

05-19-2017

May 19, 2017 – Revention, a leader in providing custom point of sale solutions to the hospitality in...

APG Cash Drawer Announces Hire of Product Manager

06-20-2017

Global Cash Drawer Manufacturer Makes Addition to Project Management Team to Expand its Product Port...

NRF PROTECT to Honor Law Enforcement, Loss Prevention Experts

06-26-2017

WASHINGTON, June 26, 2017 – Three members of the law enforcement and retail loss prevention communit...

DiSa Digital Safety USA Will Present Point-of-Sale Activation Solution

05-25-2017

PHOENIX, ARIZONA (PRWEB) MAY 26, 2017 DiSa Digital Safety USA, provider of the world’s fir...

Conformance Technologies Receives ETA’s PayPal Tech Innovation Award

05-16-2017

May 16, 2017 10:12 AM Eastern Daylight Time RENO, Nev.--(BUSINESS WIRE)--Conformance Technologies®...

New Temando State of Shipping in Commerce Report Reveals Gap Between U.S. Retail…

06-27-2017

SAN FRANCISCO, June 27, 2017 /PRNewswire/ -- Temando, a leading shipping and fulfilment software...

Browns Shoes Selects OrderDynamics OMS to Enhance Omni-Channel Visionary Status

05-25-2017

TORONTO – May 25, 2017 – OrderDynamics, the leading cloud Retail Order Management System (OMS) provi...

Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

Early payment solution available to small- to mid-sized businesses on leading Electronic Data In...

Bixolon Introduces Dual-Mode Bluetooth and Dual-Band Wi-Fi Enabled 4-Inch Mobile…

04-24-2017

Seongnam-si, Korea (PRWEB) April 24, 2017  Today BIXOLON Co., Ltd., a leading global mobile, ...

Quotient Helps Obtain Patent Win for Retailers

05-25-2017

May 25, 2017 07:00 AM Eastern Daylight Time MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--The United Stat...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

PlaceIQ and IRI Launch Partnership to Augment IRI's CPG & Retail Big Data Cl…

07-10-2017

NEW YORK and CHICAGO, July 10, 2017 /PRNewswire/ -- PlaceIQ, the company building a new mod...

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transac...

Chico’s FAS partners with First Insight

06-22-2017

PITTSBURGH, PA and FORT MYERS, FLORIDA – June 22, 2017 – First Insight, Inc., a technology company t...

First Data Launches New Merchant Solution to Prevent Fraud Across All Commerce C…

06-01-2017

NEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling t...

First Data Completes Acquisition of CardConnect

07-06-2017

Jul 06, 2017 NEW YORK--(BUSINESS WIRE)-- First Data Corporation (NYSE: FDC), a global leader in com...

SmartCard Marketing Systems and Schedule101.com exhibiting at #NRAShow Chicago M…

05-01-2017

The global workforce management (WFM) market is estimated to grow from USD 4.49 Billion in 2016 to U...

RSPA Elected to 2017-2019 PCI Security Standards Council Board of Advisors

05-19-2017

CHARLOTTE, NC | May 19, 2017- The Retail Solutions Providers Association (RSPA) has been re-electe...

ATMIA Announces Keynote Speaker for 2018 U.S. Conference

06-21-2017

South Dakota, USA – ATMIA is extremely pleased to announce that cybersecurity expert Theresa Payton ...

Smartrac Unveils ‘Proofs’ Solution to Turn Brand Products into Unique, Secure Ex…

04-27-2017

Amsterdam (The Netherlands), April 27, 2017 – Leveraging the next generation of its latest, purpose-...

PayApp by iControl™ Wins ETA's 2017 Star Award for "Best...

05-18-2017

Bethesda, MD (PRWEB) May 19, 2017 iControl Data Solutions (iControl), a leading process improve...

Future POS/Fidelis Payments leaders hone skills at sales ‘bootcamp’

05-02-2017

May 2nd 2017 BUTLER, Pa. – Training workshops and seminars help professionals achieve greater succes...

Infosys Announces Strategic Alliance with HP Inc. to Accelerate Digital Transfor…

05-26-2017

San Francisco, CA - May 25, 2017: Infosys (NYSE:INFY) and HP Inc. today launched joint Retail P...

NCR Aloha POS Technology Proves Invaluable to Blue Orleans Creole Restaurant

05-16-2017

DULUTH, Ga.--(BUSINESS WIRE)--When Tennessee’s finest Creole cooking restaurant, Blue Orleans, was r...

ControlScan Releases New SecureEdge PCI Program Management Platform

05-09-2017

LAS VEGAS, NV--(Marketwired - May 09, 2017) - ETA TRANSACT Booth 420 -- ControlScan, a trusted secur...

Centric Software Major Game Changing Innovation: Centric Visual Innovation Platf…

05-23-2017

CAMPBELL, California, May 24, 2017 /PRNewswire/ -- Touch-based, multi-device boards trans...

McGill University set to become the world leader in retail management education …

05-12-2017

Gift to serve as catalyst for launch of international school in retail management in the heart of Mo...

Array Acquires Summit Manufacturing NY-based Manufacturer of POS Merchandising

06-07-2017

Acquisition significantly enhances capacity, geography and client reach. TORONTO and&nbs...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Highlights from Celerant’s 2017 Client Conference

06-12-2017

Staten Island, NY (June 8, 2017) – Celerant Technology, a leading provider of retail technology, hel...

Worldwide Point of Sale Receipt Printer Market: Booming Retail Sector

07-18-2017

ALBANY, New York, July 18, 2017 /PRNewswire/ -- Some of the prominent participants in the globa...

Press Release Distribution For Point of Sale

06-06-2017

Press Release Distribution    The Point of Sale News will promote your press release...

Vantiv’s triPOS Mobile Named Winner of 11th Annual Pay Award #NRAshow17

05-19-2017

CINCINNATI, May 19, 2017 /PRNewswire/ -- Vantiv, Inc. (NYSE: VNTV), a leading provider of ...

Paris Retail Week: The European Business Event for Inspiration and Networking

06-22-2017

After the successful joint organisation of E-Commerce Paris and Digital(in) Store in 2015, a...

Omnichannel Ordering Delivers at Taziki’s Café

05-31-2017

On a Greek getaway in 1997, Keith Richards and his wife Amy fell in love with small-table Mediterran...

Posiflex Introduces Ruggedized Multi-Functional Tablet

06-13-2017

June 13, 2017 08:07 AM Eastern Daylight Time HAYWARD, Calif.--(BUSINESS WIRE)--Posiflex has launche...

SKUlocal Driving More Targeted Redemptions in Grocery Industry

05-30-2017

ST. PETERSBURG, Fla., May 30, 2017 /PRNewswire/ -- During a special grocery promotion in May an...

Can a Change in Retail Hiring Practices Help Save America's Department Stores?

06-05-2017

In their early days, department stores were the epitome of innovation. Towards the end of the 19th c...

Cayan Unveils Pioneering Mobile Payment Technology, Genius Mini

05-18-2017

BOSTON, MA - May 18, 2017 - Cayan®, a payment technology company, today introduced Genius Mini™...

Amsterdam Coffee Roaster Brews Better With New POS System

05-02-2017

About Monks  Patrick Abbott, the founder of Monks Coffee Roasters, has always been a great co...

Focus POS Previews Cloud-Based Solution at NRA Show 2017

06-08-2017

San Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) soft...

100 Assorted Point of Sale Case Studies

06-30-2017

Check out a Point of Sale Success Story for every type of industry you're looking for! ...

New Time and Attendance Module and Enhanced Configurable Labor Compliance From H…

05-18-2017

AUSTIN, Texas, May 18, 2017 /PRNewswire/ -- HotSchedules®, a leading provider of mobile technology f...

Creative Realities Announces Important New Hires

07-12-2017

LOUISVILLE, Ky., July 12, 2017 /PRNewswire/ -- Creative Realities, Inc. ("Creative Realitie...

Mobile & Tablet Retailing in the UK 2017

07-05-2017

NEW YORK, July 5, 2017 /PRNewswire/ -- Mobile & Tablet Retailing in the UK 2017 Summary Mobile...

Wickes Kicks Off Busiest Season with Point of Sale Transformation Pilot

05-10-2017

BOSTON and LONDON—May 9, 2017—OneView Commerce (AIM: ONEV), the retail industry’s leading provi...

How Niche Retailer BeachRC Used Square to Expand to An Online Store and Amazon

06-21-2017

A few years ago, Brent Densford found himself with the kind of problem every entrepreneur hopes to e...

Cole Haan Selects Aptos Enterprise Order Management to Support Omni-Channel Reta…

07-13-2017

ATLANTA, July 13, 2017 /PRNewswire/ -- Aptos, Inc., a recognized market leader in retail te...

POS Portal and Retail Realm Partner for Easy Delivery of Secure Payment Solution…

05-31-2017

Sacramento, CA (May 17, 2017): POS Portal is excited to announce a new, streamlined process for proc...