How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

Lavu POS Offers Free Software to Businesses Affected by the Albuquerque Rapid Tr…

06-20-2017

June 20, 2017 07:00 AM Eastern Daylight Time ALBUQUERQUE, N.M.--(BUSINESS WIRE)--Lavu (lavu.com), t...

Amazon Prime Customers To Hear About Risks To Delivery Service Ahead Of Prime Da…

07-06-2017

WILMINGTON, Ohio, July 6, 2017 /PRNewswire-USNewswire/ -- Ahead of Amazon's largest single-...

13th ANNUAL IRCE CONFERENCE DREW STRONG ATTENDANCE AND RAVE REVIEWS

06-20-2017

CHICAGO, IL (June 19, 2017) – The 13th annual Internet Retailer Conference & Exhibition (IRCE)...

Aptos to Acquire TXT Retail, Global Provider of Merchandise Lifecycle Management…

07-24-2017

ATLANTA and MILAN, July 24, 2017 – Aptos, Inc., a recognized market leader in retail technology solu...

Android Pay is Now Live in Canada with Mastercard Hub

05-31-2017

Toronto, ON – May 31, 2017 – Today, Google confirmed that Android Pay, enabling contactless mobile p...

EVO Payments International Named Epos Now’s Preferred Card Processor...

05-24-2017

Atlanta, GA (PRWEB) May 25, 2017 EVO Payments International (EVO), a leading card payment acquirer ...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

Infosys Announces Strategic Alliance with HP Inc. to Accelerate Digital Transfor…

05-26-2017

San Francisco, CA - May 25, 2017: Infosys (NYSE:INFY) and HP Inc. today launched joint Retail P...

Aaron Weissberger Joins PriceSpider as New VP of Client Success & Operations

06-08-2017

Expanding Retail Tech Provider Keeps Focus on Client Relationships Through Weissberger's Renowned Ex...

Sterling Payment Technologies Launches New Website

05-22-2017

TAMPA, FLA. (PRWEB) MAY 22, 2017 – Sterling Payment Technologies, a leading provider of se...

Mastercard & Verifone to Enhance EMV Experience

05-11-2017

PURCHASE, N.Y. – May 11, 2017 – Mastercard[1] is joining forces with payments industry leaders to en...

GroupBy Inc. Acquires Austin-Based Retail Data Enrichment Technology Company, Ed…

06-05-2017

TORONTO, ON — June 5, 2017 — GroupBy Inc. (www.groupbyinc.com), a leading provider of...

Agilence Adds Key Hires to Executive Leadership Team

07-19-2017

MOUNT LAUREL, N.J., July 19, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based...

2017 Trustwave Global Report Reveals Point-of-Sale Breaches Increase

06-20-2017

Fight Against Cybercrime Shows Both Improvements and Downsides CHICAGO – June 20, 2017 –...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

SafeCharge customers to accept card payments in the U.S. through partnership wit…

05-26-2017

London, May 26th 2017: SafeCharge (LON:SCH), a leading payments technology company, t...

ATMIA Releases Access to Cash Study

04-27-2017

London, UK, Paris, France and Sioux Falls, USA - ATMIA today published a new study on the role ...

Retailers’ Radio Ads Call on Congress to Preserve $40 Billion Debit Card Reform …

05-12-2017

WASHINGTON, May 12, 2017 – The National Retail Federation today announced the launch of an advertisi...

How Texting Makes Scheduling Staff Easier

06-14-2017

When you run a restaurant, keeping your restaurant fully staffed can be a challenge. When you implem...

MugClubs.com (Bar Loyalty program) arrives at BAR17 #NRAshow17

05-21-2017

MugClubs.com arrives at BAR17 CHICAGO, IL, May 20th, 2017 – The premier solution in Bar and B...

NRA President Dawn Sweeney Leads Conversation on staying “Ahead of the Crave” #N…

05-08-2017

Amazon’s Dan Park and Generation Z expert Jason Dorsey join NRA Show 2017’s high-profile roster of e...

PredictSpring Partners with Tommy Hilfiger to Launch New Mobile App in Europe

04-27-2017

San Francisco, California – April 27, 2017 – PredictSpring, a mobile commerce leader, today announce...

Manhattan Releases New Manhattan Active Store Solution to Address the Changing R…

05-09-2017

ATLANTA and LAS VEGAS, May 09, 2017 (GLOBE NEWSWIRE) -- Today, at its annual Momentum customer con...

MAG Retail Group Selects Yes Lifecycle Marketing’s Cross-Channel Marketing Platf…

07-17-2017

Solution enables largest aftermarket online retailer of motorcycle parts and accessories to impr...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-23-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

Centric Software Major Game Changing Innovation: Centric Visual Innovation Platf…

05-23-2017

CAMPBELL, California, May 24, 2017 /PRNewswire/ -- Touch-based, multi-device boards trans...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

Diebold Nixdorf Receives Award For Leadership In Mobile-Based Cardless ATM Trans…

06-13-2017

LONDON, June 13, 2017 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), the global leader in connected co...

SheerID Expands Education Verification Services Around The Globe

04-21-2017

Brings verification capabilities to new countries, new languages Eugene, OR – April 20, 2017 – ...

Focus POS Previews Cloud-Based Solution at NRA Show 2017

06-08-2017

San Antonio, TX –June 8, 2017 – Focus POS, a leading provider of restaurant point of sale (POS) soft...

First Data Launches New Merchant Solution to Prevent Fraud Across All Commerce C…

06-01-2017

NEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling t...

Amazon to Acquire Whole Foods Market For $13.7 Billion

06-16-2017

Whole Foods Market ranked #28 and Amazon ranked #2 on Fortune’s 2017 list of World’s Most Admired Co...

MySize Launches White Label RealSize Apparel Measurement App at the Apple App St…

07-19-2017

AIRPORT CITY, Israel, July 19, 2017 /PRNewswire/ -- MySize Inc. (the "Company") (NASDAQ: MYSZ;...

PCMS Announces Spring ’17 Release of VISION Commerce Suite Now Available

04-24-2017

Cincinnati, OH – April 25, 2016 – PCMS, a leading global provider of retail commerce softw...

New E-Commerce Fashion Venture Allows Shopper to Measure and Order Shoes with Sm…

05-31-2017

New York, NY (August 1st, 2017): Revolutionary fashion-tech brand and smartphone app, True Gau...

Global Payments Introduces Xenial(TM): First, Cloud-Based Restaurant Management …

05-17-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment...

Mastercard Names Ed McLaughlin President of Operations and Technology

04-28-2017

PURCHASE, N.Y. – April 28, 2017 – Mastercard today announced the appointment of Ed McLaughlin to p...

TNS Launches Multi-carrier Wireless Roaming For Payment Devices Across North Ame…

04-25-2017

April 25, 2017 – Processors, ISOs and device manufacturers across North America can now benefit from...

CPI Card Group Demonstrates Prepaid Leadership and Expertise at Card Forum &…

05-03-2017

Littleton, Colo. — (May 4, 2017) – CPI Card Group (Nasdaq: PMTS, TSX: PMTS), a global leader i...

Multichannel Retailing: An Effective Marketing Concept

06-28-2017

Have you ever had customers examining your product and using their phones to find better deals onlin...

Upserve Grows 100 Percent and Launches New Products

05-16-2017

PROVIDENCE, R.I., May 16, 2017 /PRNewswire/ -- Upserve, the industry's leading full-service...

BIXOLON Releases SoftAP Support for Thermal Mobile Printers

06-21-2017

Seongnam-si, Korea (PRWEB) June 21, 2017 BIXOLON Co., Ltd. a leading global mobile, label and POS p...

GSP Customers Top STORES’ Top 100 List

07-21-2017

Clearwater, FL, July 21, 2017 – GSP, a leading provider of retail services, is proud to congratulate...

CanPay Extends Debit Payment Solution To 7 Retail And Medical Dispensaries in Or…

06-29-2017

LITTLETON, Colo., June 29, 2017 /PRNewswire/ -- CanPay, the first legitimate debit payment solu...

DoorDash Launches Door To Door Restaurant Delivery In More Than 10 Cities In The…

05-17-2017

SAN FRANCISCO, May 17, 2017 /PRNewswire/ -- DoorDash -- the technology company connec...

Apple Pay Sees Double-digit Growth, Ties With PayPal

05-09-2017

PITTSBURGH, May 9, 2017 /PRNewswire/ -- Retail purchases made with Apple Pay are growing, ...

Digital Foodie and Rimi Baltics Launch an Online Grocery

06-06-2017

HELSINKI, June 6, 2017 /PRNewswire/ -- Digital Foodie, creator of the award winning Con...

Shopgate Enters Australian Market with Best-in-Class Mobile Experiences

05-09-2017

AUSTIN, Texas — May 9, 2017 — Shopgate, Inc., ​a​ leading SaaS shoppin...

TCPOS Readies POS Solution for North America Hospitality and Food Service Market

06-26-2017

Toronto, Canada (PRWEB) June 27, 2017 TCPOS North America Inc. today announces that it has complete...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-24-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

New Temando State of Shipping in Commerce Report Reveals Gap Between U.S. Retail…

06-27-2017

SAN FRANCISCO, June 27, 2017 /PRNewswire/ -- Temando, a leading shipping and fulfilment software...

Quotient Helps Obtain Patent Win for Retailers

05-25-2017

May 25, 2017 07:00 AM Eastern Daylight Time MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--The United Stat...

​Leading Retailer of Men's XL Apparel Announces Launch of Mobile App with Predic…

07-20-2017

Canton, Massachusetts – July 20, 2017 – Destination XL Group, Inc. (NASDAQ: DXLG), the leading retai...