How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

North American Bancard Holdings Closes on Acquisition of Total Merchant Services

07-11-2017

Transaction accelerates growth of NAB and expands its merchant portfolio TROY, Mich. and WOODLAND H...

How To Mine Your POS Platform To Build A Targeted Email List

05-15-2017

By Ian Goldman | CEO, Celerant Technology  Email marketing has become the favorite direct mar...

Epson BrightLink Pro Interactive Display Wins NewBay’s NAB Best of Show Award

06-05-2017

LONG BEACH, Calif., June 6, 2017 /PRNewswire/ -- Epson, the number-one selling projec...

ScanSource to Acquire Payments Industry Leader, POS Portal

06-29-2017

GREENVILLE, S.C.--(BUSINESS WIRE)--ScanSource, Inc. (NASDAQ:SCSC), a leading global provider of te...

Retailers Say Border Tax Would Shift Corporate Tax Burden to Consumers

07-19-2017

WASHINGTON, July 19, 2017 – The National Retail Federation today urged Congress to reject a proposed...

Star Micronics Adds CloudPRNT Support for TSP700II, TSP800II, and SP700 Printers

06-26-2017

Always leading - always innovative, Star Micronics is proud to announce that we have added CloudPRNT...

Shuttle Announces XPC NCO3U Kaby Lake Mini Multi-Use PC for 4K Displays

05-30-2017

CITY OF INDUSTRY, Calif., May 30, 2017 (GLOBE NEWSWIRE) -- Shuttle Computer Group, Inc., one of the ...

TurnTo Introduces First Truly Open Network to Change Product Ratings and Reviews

05-31-2017

NEW YORK, May 31, 2017 /PRNewswire/ -- TurnTo Networks, the provider of next generati...

Retail Imports to Keep Growing Through the Summer - NRF

05-09-2017

WASHINGTON, May 9, 2017 – Imports at the nation’s major retail container ports should see steady inc...

Shop.org Speakers to Discuss Reinvention of Retail

06-08-2017

WASHINGTON, June 8, 2017 – Celebrities Tyra Banks and Kobe Bryant will join executives fro...

Shhhh! Have you visited the (POS) library lately?

04-28-2017

Have  you taken a visit to the Point-of-sale Library lately?   Like most libraries, i...

RELEX Takes Stake In Zenopt to Offer Workforce Optimization to Retailers

06-12-2017

Atlanta – June 12, 2017 — RELEX Solutions, provider of integrated retail and supply chain planning s...

First Data Launches New Merchant Solution to Prevent Fraud Across All Commerce C…

06-01-2017

NEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling t...

APG Cash Drawer Partners with EET Europarts for Strengthened Global Distribution…

05-03-2017

Newhaven, UK — 3rd May 2017 APG Cash Drawer, a fast-growing global manufacturer of cash ma...

Epson to Feature Inline and Online Ordering, Line-Busting and Freshness Solution…

05-09-2017

ZIVELO will be featuring its free-standing self-service consumer kiosk, which brings digital en...

WPP’s The Store Hosts Global Retail Forum

05-18-2017

MIAMI, FL (May 16, 2017) – WPP, the world’s largest communications group, brings the WPP Global Reta...

Women in Payments Honors Blackhawk Network CEO and President, Talbott Roche

06-05-2017

PLEASANTON, Calif., June 5, 2017 /PRNewswire/ -- Blackhawk Network CEO and President...

Infosys Announces Strategic Alliance with HP Inc. to Accelerate Digital Transfor…

05-26-2017

San Francisco, CA - May 25, 2017: Infosys (NYSE:INFY) and HP Inc. today launched joint Retail P...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

POS Portal and Retail Realm Partner for Easy Delivery of Secure Payment Solution…

05-31-2017

Sacramento, CA (May 17, 2017): POS Portal is excited to announce a new, streamlined process for proc...

Worldpay Becomes First U.S. Payment Processor to Offer Quick Chip...

04-30-2017

Atlanta, Georgia (PRWEB) May 01, 2017 Worldpay today announces that it can now offer the newest...

Bluefin Payment Systems & UniversityTickets Partner for Point-to-Point Encry…

07-18-2017

July 18, 2017 – Atlanta, GA and New York City, New York – Bluefin Payment Systems, the leading provi...

POS Partners, Inc. Announces the Creation of a New Office Location in Washington…

06-14-2017

POS Partners, Inc. is pleased to announce their newest office location; Washington, D.C. Managing th...

Sterling Payment Technologies and Biztracker POS Announce New Retail EMV Solutio…

05-10-2017

TAMPA, FLA. (PRWEB) May 11, 2017 Sterling Payment Technologies, a leading provider of payment proce...

First American Payment Refreshes Brand to Reflect Expertise in Payment Technolog…

05-08-2017

First American Payment Systems, a leader in the payment processing industry, has announced a refresh...

Food Online Ordering Systems Certifies Epson Smart Printer for its Restaurant #N…

05-22-2017

CHICAGO, May 22, 2017 /PRNewswire/ -- Epson America, Inc., a leading supplier of valu...

Aptos to Acquire TXT Retail, Global Provider of Merchandise Lifecycle Management…

07-24-2017

ATLANTA and MILAN, July 24, 2017 – Aptos, Inc., a recognized market leader in retail technology solu...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-24-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

SafeCharge customers to accept card payments in the U.S. through partnership wit…

05-26-2017

London, May 26th 2017: SafeCharge (LON:SCH), a leading payments technology company, t...

2017 Trustwave Global Report Reveals Point-of-Sale Breaches Increase

06-20-2017

Fight Against Cybercrime Shows Both Improvements and Downsides CHICAGO – June 20, 2017 –...

​Ritu Kumar Selects Manthan’s Advanced Retail Analytics to Power Merchandising D…

06-30-2017

SANTA CLARA, CA, June 30, 2017: Manthan, a leader in Big Data, Advanced Analytics and Artificial Int...

InComm Claims Two Top Honors at 2017 Pay Awards

06-26-2017

ATLANTA, June 26, 2017 /PRNewswire/ -- InComm, a leading prepaid product and transaction servic...

First Data Completes Acquisition of CardConnect

07-06-2017

Jul 06, 2017 NEW YORK--(BUSINESS WIRE)-- First Data Corporation (NYSE: FDC), a global leader in com...

DiSa Digital Safety USA Presented the Point-of-Sale Activation Solution in Germa…

06-13-2017

Phoenix, Arizona (PRWEB) June 13, 2017 DISA Limited’s wholly-owned subsidiary, DiSa Digital Safety ...

Posiflex Introduces Ruggedized Multi-Functional Tablet

06-13-2017

June 13, 2017 08:07 AM Eastern Daylight Time HAYWARD, Calif.--(BUSINESS WIRE)--Posiflex has launche...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

Columbus, OH—June 13, 2017—Today, nChannel, the leading provider of multichannel management software...

Masterpass by Mastercard Gives U.S. Bank Customers Freedom to Shop Across Device…

05-17-2017

Purchase, N.Y. and Minneapolis, Minn. — MAY 17, 2017— U.S. Bank customers now have access to fast, s...

Top Five U.S. Bank Contracts For Intellicheck's Retail ID Product Suite

05-24-2017

JERICHO, NEW YORK - May 24, 2017 - Intellicheck, Inc. (NYSE MKT:IDN), an industry leader i...

Instacart Launches One-Hour Grocery Delivery Service in Phoenix and the East Val…

05-25-2017

SAN FRANCISCO, May 25, 2017 /PRNewswire/ -- Instacart (www.Instacart.com), the technology-drive...

Doddle Chooses MobileIron Cloud as the Platform for Its Mobile-First Growth

06-28-2017

MOUNTAIN VIEW, Calif., June 29, 2017 /PRNewswire/ -- Doddle, the leading provider of click &...

CC’s Coffee House Selects PAR Technology’s Cloud-Based Brink POS Software

05-03-2017

New Hartford, NY- May 3, 2017 - ParTech, Inc. (PAR), a leading global provider of point of...

Squirrel Releases Latest Version of Restaurant Point of Sale Software #NRAShow17

05-19-2017

Squirrel Professional 10 POS software builds on Squirrel's proven restaurant management platform B...

Tripleseat Software Inc. (Restaurant Event App) Closes $7.0M in Funding

06-20-2017

CONCORD, Mass., June 20, 2017 /PRNewswire/ -- Tripleseat, a cloud-based Sales and Event Manageme...

NRA President Dawn Sweeney Leads Conversation on staying “Ahead of the Crave” #N…

05-08-2017

Amazon’s Dan Park and Generation Z expert Jason Dorsey join NRA Show 2017’s high-profile roster of e...

Amazon to Acquire Whole Foods Market For $13.7 Billion

06-16-2017

Whole Foods Market ranked #28 and Amazon ranked #2 on Fortune’s 2017 list of World’s Most Admired Co...

Retailers Ask Congress Not to Shift Tax Burden to Consumers

05-18-2017

WASHINGTON, May 18, 2017 – The National Retail Federation today urged Congress to focus on updating ...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Alliance Data’s Card Services Business Recognized As CIO 100 Award Winner

05-11-2017

COLUMBUS, Ohio, May 11, 2017 /PRNewswire/ -- IDG's CIO recently ranked Alliance Data's car...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

NRF to Host Vice President Pence at Retail Summit

07-17-2017

WASHINGTON, July 14, 2017 — Members of the National Retail Federation will hear from Vice President ...

Vantiv To Teach Teens Responsible Spending

05-18-2017

Malauzai Partners with Vantiv to Launch SmartKid Control to Teach Teens and Tweens Responsible Spend...

​Mobile Payments Conference - August 28th - 30th 2017​

04-24-2017

The 2017 Mobile Payments Conference will be held at the SwissotelChicago, IL, August 28 – August 30...

BTM Global Announces Red Wing Shoe Company is Live with Oracle Retail Xstore Poi…

06-20-2017

Tight integration, enhanced data security improves retail environments for customers and employees ...

Crocs Deploys AccuStore to Improve Store Intelligence and Drive Execution

04-27-2017

Clearwater, FL, April 27, 2017 – AccuStore is proud to announce that it has become the preferre...