How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

Sterling Payment Technologies Launches New Website

05-22-2017

TAMPA, FLA. (PRWEB) MAY 22, 2017 – Sterling Payment Technologies, a leading provider of se...

Tophatter Selects YouAppi’s Growth Marketing Platform to Acquire Profitable User…

05-02-2017

SAN FRANCISCO, May 2, 2017 /PRNewswire/ -- Q1 2017 Shopping App Installs exceeded&nb...

Email Marketing Is STILL All About The Messaging

06-22-2017

By Ian Goldman | CEO, Celerant Technology Marketing automation is a bit ironic in that it suffers f...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

Monaco VISA, Cryptocurrency Card, Raises $3M in 3 Days, Announces Instant Cashba…

05-24-2017

ZUG, Switzerland, May 24th, 2017 /PRNewswire/ -- Monaco Technology GMBH, the company behind the revo...

eWallets are the Future of Online Payments, Says G2A PAY

06-07-2017

 HONG KONG, June 7, 2017 /PRNewswire/ --   International trade evolves at a ...

Global Payments Announces Full Support for Samsung Pay in the UK

05-26-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lead...

NCR Unveils World Class Speaker Lineup for 2017 Synergy User Conference

06-05-2017

Duluth, GA, June 5, 2017 – NCR Corporation (NYSE: NCR), a global leader in omni-chann...

Guestlogix Reveals New Brand and Airline Solutions to Transform the Passenger Ex…

06-25-2017

DUBLIN, June 26, 2017 /PRNewswire/ -- Guestlogix, the Canadian technology company long recogniz...

Retailers Plan to Offer More Promotions for the 2017 Back-to-School Season

07-17-2017

AUSTIN, Texas, July 17, 2017 /PRNewswire/ -- RetailMeNot, Inc., a leading digital savings desti...

MJ Freeway Reports Cannabis Retail Sales for April 20 ’4/20’ Holiday Exceeded $4…

04-26-2017

DENVER, April 26, 2017 /PRNewswire/ -- MJ Freeway, the cannabis industry's leading provider of ...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...

Mastercard Names Ed McLaughlin President of Operations and Technology

04-28-2017

PURCHASE, N.Y. – April 28, 2017 – Mastercard today announced the appointment of Ed McLaughlin to p...

Market Smarter to Your Best Customers with GiftLogic's New Automated Email Recei…

05-05-2017

ENGLEWOOD, FL (PRWEB) MAY 06, 2017 - GiftLogic 2017 point of sale software now includes an...

TouchBistro Restaurant Point-of-Sale Raises CDN $16.3 million in Series C Financ…

05-31-2017

Led by Napier Park Financial Partners and Japan-based Recruit Holdings  New funds will be use...

Worldpay Becomes First U.S. Payment Processor to Offer Quick Chip...

04-30-2017

Atlanta, Georgia (PRWEB) May 01, 2017 Worldpay today announces that it can now offer the newest...

Let the Online War Begin! Smart Guy Takes Aim at Amazon, Walmart and Others

06-27-2017

LOS ANGELES, June 27, 2017 /PRNewswire/ -- The domination of large chain stores that share a brand, ...

Great Food Flies Faster At Rich's Burgers-N-Grub

05-31-2017

Nine years ago, veteran restaurateur Rich Shellene ditched his management gig at a corporate re...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

Brooks Brothers Notifies Customers of Payment Card Security Incident

05-12-2017

NEW YORK, May 12, 2017 /PRNewswire/ -- Brooks Brothers recently became aware of a security inciden...

Cayan Announces Partnership with Hospitality POS Pioneer Squirrel Systems

05-24-2017

BOSTON, MA--(Marketwired - May 23, 2017) -  Cayan, a payment technology company, today announce...

ECRS Self-Service Solution Now Has Seiko Qaliber Receipt Printer Option

07-14-2017

Torrance, CA, July 13, 2017– Seiko Instruments USA Inc. (SII) Thermal Printer Division, a globally r...

Two Million Attempts of POS Checkout Theft Detected

06-25-2017

When StopLift detected its 2 millionth incident of scan avoidance at a Piggly Wiggly, the supermarke...

Ten Restaurant Technology Blogs We Love

07-19-2017

By: Melinn Phifer Whether you’re an experienced restaurateur or just getting started, it is vital...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

Vineyard Vines Partners with First Insight

07-12-2017

PITTSBURGH, PA and STAMFORD, CT – July 12, 2017 – First Insight, Inc., a technology company transfor...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

How Texting Makes Scheduling Staff Easier

06-14-2017

When you run a restaurant, keeping your restaurant fully staffed can be a challenge. When you implem...

CX DISRUPTORS: A Retail Leaders Guide

05-08-2017

LONDON, May 9, 2017 /PRNewswire/ -- What was once considered cutting edge in retail, such...

SmartCard Marketing Systems and Schedule101.com exhibiting at #NRAShow Chicago M…

05-01-2017

The global workforce management (WFM) market is estimated to grow from USD 4.49 Billion in 2016 to U...

Computer Vision and Retail Intelligence Company Trax Closes $64 Million Investme…

06-27-2017

SINGAPORE, June 28, 2017 /PRNewswire/ -- Trax, the world leader in computer vision for retail, a...

RSPA Elected to 2017-2019 PCI Security Standards Council Board of Advisors

05-19-2017

CHARLOTTE, NC | May 19, 2017- The Retail Solutions Providers Association (RSPA) has been re-electe...

Subway Partners with SiteZeus On Development Strategy

07-20-2017

Tampa, FL — July 20, 2017 — The Subway® restaurant chain has partnered with Florida-based location i...

Introduction of Lottery Retail Gift Cards is the Newest Trend

05-11-2017

LONDON, May 11, 2017 /PRNewswire/ -- According to Persistence Market Research's analysis, the gift c...

Sterling Payment Technologies and Biztracker POS Announce New Retail EMV Solutio…

05-10-2017

TAMPA, FLA. (PRWEB) May 11, 2017 Sterling Payment Technologies, a leading provider of payment proce...

Browns Shoes Selects OrderDynamics OMS to Enhance Omni-Channel Visionary Status

05-25-2017

TORONTO – May 25, 2017 – OrderDynamics, the leading cloud Retail Order Management System (OMS) provi...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

Brookfield, WI, May 9​, 2017— Customized digital signage solutions from The Howard Company are desig...

Mastercard and the World Food Programme Announce 100 Million Meals Commitment

07-06-2017

New commitment focuses on ending the spiral of poverty through eliminating hunger, driving inclusion...

POSDATA Group to Distribute Castles Technology's EMV-Ready Solutions

07-09-2017

Atlanta, Georgia (PRWEB) July 10, 2017 Castles Technology International Corp., a global payment sol...

LOURDES HEALTH SYSTEM, MEMBER OF TRINITY HEALTH, SELECTS POS PARTNERS AS THEIR P…

07-14-2017

POS Partners, Inc. has been selected as the point of sale solution provider for Lourdes Health Syste...

Greater Giving Surpasses $5 Billion in Processed Donations to Community Non-Prof…

06-21-2017

ATLANTA & BEAVERTON, Ore.--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwi...

Citcon, China Luxury Advisors, The Momentum Group to Bring WeChat Pay, Alipay to…

06-05-2017

WASHINGTON, June 5, 2017 /PRNewswire/ -- Citcon the integrated cross-border payme...

The Hospitality Issue of Digital Magazine For Point-of-Sale #NRAShow17

05-16-2017

LAKEWOOD RANCH, Fla., May 2017 /PRNewswire/ -- Barcode Media Group, Inc is pleased to announce ...

Aztec Exchange Launches PayMe in Canada with EDI Gateway

06-06-2017

Early payment solution available to small- to mid-sized businesses on leading Electronic Data In...

Marketing Automation Measurement Is Your Window Into Customer Minds

07-10-2017

If you’re a successful retailer, it’s because you are selling a product that you know customers want...

SheerID Expands Education Verification Services Around The Globe

04-21-2017

Brings verification capabilities to new countries, new languages Eugene, OR – April 20, 2017 – ...

nChannel Drives Interconnected Experience for AAA Washington Members

06-12-2017

Columbus, OH—June 13, 2017—Today, nChannel, the leading provider of multichannel management software...

Sephora SEA Chooses Dynamic Yield to Personalize the Entire Customer Journey

06-22-2017

NEW YORK, June 22, 2017 /PRNewswire/ -- Dynamic Yield, the Personalization Technology Stack, to...

Reduction in Checkout Time At Physical Retail Using Mobile App Based Payments

07-13-2017

By Amitaabh Malhotra, Chief Marketing Officer of Omnyway What are Mobile App Based Payments? ...

Videotel Unveils Its Exclusive Elevate Interactive Digital Signage Solution

05-08-2017

SAN DIEGO, CA (PRWEB) MAY 08, 2017 - The new Elevate solution, engages with an audien...

TCPOS Readies POS Solution for North America Hospitality and Food Service Market

06-26-2017

Toronto, Canada (PRWEB) June 27, 2017 TCPOS North America Inc. today announces that it has complete...

Bluebird Expands Distribution Agreement with ScanSource POS and Barcode

06-11-2017

Seoul, South Korea (PRWEB) June 12, 2017 Bluebird Inc., innovator and global leading manufacturer o...

Clearent Helps Businesses Process Chip Card Transactions Faster

06-27-2017

Clayton, MO (PRWEB) June 28, 2017 Today, Clearent is launching Quick Chip Technology to business ow...