How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

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Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

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Point Of Sale Industry News

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

CenPOS announces its relationship renewal with Verifone and the MX line

05-11-2017

Miami, Florida – May ​10​, 2017- Integrated payment services and gateway provider, CenPOS, purchased...

The Most Patriotic Brands in America Revealed in Brand Keys Survey

06-27-2017

NEW YORK, NY June 26, 2017– The 15th annual Brand Keys, Inc. survey of iconic America...

An Open Letter from Criteo to the World's Retailers and Brands

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- After 23 years, Amazon has finally made the inevitable move ...

Unata Integrates with ShopperKit to Offer Comprehensive eCommerce Solution

06-14-2017

TORONTO, June 14, 2017 /PRNewswire/ -- Unata, the leader in 1-to-1 digital solutions for gr...

Aures Introduces Colorful, Customizable Sango POS Terminal for U.S. Market

05-04-2017

Tustin, CA, May 4, 2017   Aures Technologies, Inc., known worldwide for its innovative P...

REVTECH Retail Accelerator Launches Co-working Space

05-24-2017

DALLAS – May 24, 2017 – REVTECH, a Dallas-based retail accelerator program and seed capital fun...

Agilence and Heartland Commerce Launch Strategic Partnership

06-15-2017

MOUNT LAUREL, N.J., June 15, 2017 /PRNewswire/ -- Agilence, Inc., the leader in cloud-based data ana...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

POSaBIT Raises Seed Funding to Provide Digital Currency Payments

07-05-2017

Seattle, WA (PRWEB) July 06, 2017 POSaBIT Inc., a Seattle headquartered fintech company, that provi...

PriceLocal Helps Shoppers Get Amazon Prices at 10,000+ New Stores Nationwide

06-14-2017

June ​13​, 2017-– Ann Arbor, MICH—Local shopping service PriceLocal has added 10,000 new stores to i...

Alipay Partners with Han Feng Group to Further Expand Reach to Chinese Community…

07-05-2017

New York – July 5th, 2017 – Alipay, the world’s largest online and mobile paymen...

Following Strong Initial Results, Bashas’ Launches E-Commerce Site Powered By In…

06-13-2017

SAN FRANCISCO, June 13, 2017 /PRNewswire/ -- Bashas', Arizona's favorite hometown grocer, and Inst...

National Retail Solutions Provides Digital In-Store Advertising

04-26-2017

NEWARK, N.J., April 26, 2017 /PRNewswire/ -- National Retail Solutions (NRS), a subsidiary ...

Citcon, China Luxury Advisors, The Momentum Group to Bring WeChat Pay, Alipay to…

06-05-2017

WASHINGTON, June 5, 2017 /PRNewswire/ -- Citcon the integrated cross-border payme...

Aptos Commits Multimillion-Dollar Investment to Help Solve Retail’s Toughest Cha…

05-17-2017

ATLANTA, May 17, 2017 – Aptos, Inc., a recognized market leader in retail technology solut...

Collective Bias and Curalate Partner to Create Shoppable Influencer Content

06-08-2017

BENTONVILLE, Ark. and PHILADELPHIA, June 8, 2017 /PRNewswire/ -- Collective Bias...

Point-of-Sale Technology Heads Back to the Future

05-23-2017

By Mark Shutt, Principal and Chuck Winter, Technology Leader at North Highland Customer experience...

Michigan Good Food Fund Tops $10.5 Million Milestone In Statewide Good Food Inve…

05-17-2017

DETROIT, May 17, 2017 /PRNewswire-USNewswire/ -- Six food enterprises in Grand Rapids, Kalamazoo, So...

APG Cash Drawer Announces Hire of Product Manager

06-20-2017

Global Cash Drawer Manufacturer Makes Addition to Project Management Team to Expand its Product Port...

POS Solution, Lightspeed, Partners with Montréal’s Fifth Annual MURAL Festival

06-06-2017

MONTRÉAL, June 6, 2017 /PRNewswire/ -- Global tech leader and industry innovator, Lig...

Zebra Technologies Named to CRN's Mobility 100 List

05-08-2017

LINCOLNSHIRE, Ill. – May 8, 2017 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global...

PlaceIQ and IRI Launch Partnership to Augment IRI's CPG & Retail Big Data Cl…

07-10-2017

NEW YORK and CHICAGO, July 10, 2017 /PRNewswire/ -- PlaceIQ, the company building a new mod...

PAR Technology Releases New Feature for SureCheck 7.1 Food Safety Solution

05-17-2017

New Hartford, NY- May 17, 2017 - ParTech, Inc. (PAR), a leading global provider of point of sale (PO...

Cardtek and NXP Become Primary Technology Providers for Mobile Wallet Service in…

06-07-2017

SAN JOSE, Calif. and DUBAI, UAE – June 7, 2017 – Cardtek, a leading global payment te...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...

100 Assorted Point of Sale Case Studies

06-30-2017

Check out a Point of Sale Success Story for every type of industry you're looking for! ...

Disrupt, Differentiate And Win In A Crowded Market through Leveraging Packaging

05-17-2017

OAK BROOK, Ill., May 17, 2017 /PRNewswire/ -- Rigid packaging leader TricorBraun toda...

Fresh Brothers Pizza hires Revenue Management Solutions to Consult on Menu Optim…

07-06-2017

TAMPA, Fla., July 6, 2017 /PRNewswire/ -- Fresh Brothers Pizza, a fast-growing award-winning ch...

2017 Latin/South America Retail POS Terminal Study-Forecast for Shipments and In…

05-11-2017

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "2017 Latin/South Am...

Pointofsale.com Magazine Issues

05-15-2017

The Barcode Magazine May 2017 The Point-of-Sale magazine is back with its sophomore is...

Can a Change in Retail Hiring Practices Help Save America's Department Stores?

06-05-2017

In their early days, department stores were the epitome of innovation. Towards the end of the 19th c...

Wirecard Adds Key Executives, Brad Fauss and Kevin Brown, to Fuel Their North Am…

05-31-2017

CONSHOHOCKEN, Pennsylvania, May 31, 2017 /PRNewswire/ -- Wirecard AG, a leading...

Global Payments Expands Ecommerce and Omnichannel Offerings

06-27-2017

LONDON & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provid...

The Howard Company To Exhibit​ Digital Signage Solutions ​At #NRAShow​

05-09-2017

Brookfield, WI, May 9​, 2017— Customized digital signage solutions from The Howard Company are desig...

STRATACACHE Adds Turnkey Field Support To Its Portfolio Of Services

07-18-2017

DAYTON, Ohio, July 18, 2017 /PRNewswire/ -- STRATACACHE, a leading provider of scalable, hi...

NRF to Host Vice President Pence at Retail Summit

07-17-2017

WASHINGTON, July 14, 2017 — Members of the National Retail Federation will hear from Vice President ...

AEVI Partners with Epos Now to Deliver Cloud POS Systems to Global Marketplace #…

06-26-2017

Copenhagen, Denmark, 26/06/2017 – Today at Money20/20 AEVI and Ep...

Restaurant Industry and Foodservice Operators Express Fear of Rising Food and La…

05-17-2017

BOSTON, May 17, 2017 /PRNewswire/ -- The restaurant industry and other foodservic...

Why Streamlined Point-of-Sale Communication is About to Fuel a Restaurant Revolu…

06-13-2017

The restaurants of the future will be driven by data. It’s not a particularly bold statement. Analy...

Rooam Launches Payment Platform with Instant Close Tab Feature ​For Hospitality…

05-10-2017

Launched in the D.C. market, Rooam offers a new, secure and convenient way for people to immediate...

Toast Restaurant Operating System Introduces New Takeout and Delivery Features

05-16-2017

BOSTON, May 16, 2017 (GLOBE NEWSWIRE) -- Toast Restaurant Operating System, the all-in-one restauran...

Mastercard Launches MLB All-Star Game Sweepstakes Exclusively at BJ’s Wholesale …

04-24-2017

One winner and a guest will head to Miami for the 2017 MLB All-Star Game presented by Mastercard ...

Star Micronics Releases Peripheral Support with the mPOP, Mobile Point of Purcha…

06-01-2017

Somerset, NJ – June 1, 2017 – Star Micronics, leading provider of point of sale and proof of transac...

Mastercard Expands Inclusive Growth Efforts in the U.S.

06-20-2017

... New Research Grants Support Small Businesses and Sustainable Economic Development PURCHASE, ...

Retail Control Systems and Cegid Unite to Move Retailers to Unified Commerce

05-17-2017

ENFIELD, NH, USA (May 16, 2017) – Retail Control Systems (RCS), an innovative provider of retail tec...

Gunnebo Showcases Intelligent Note and Coin Recycler at NRF Protect

06-07-2017

CINCINNATI, OH (June 7, 2017) – Gunnebo US, a sales company of The Gunnebo Group and leadi...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

Branding Brand, Yext Integration Helps Retailers Drive Traffic and Dollars to St…

06-13-2017

PITTSBURGH, June 13, 2017 /PRNewswire/ -- Retailers no longer need to worry if their business i...

Shhhh! Have you visited the (POS) library lately?

04-28-2017

Have  you taken a visit to the Point-of-sale Library lately?   Like most libraries, i...

Pangea Money Transfer Donating 1% of All Transactions to Mexico on IDFR

06-15-2017

CHICAGO, June 15, 2017 -- Pangea Money Transfer, a remittance app built for the mobile user, is dona...

Point of Sale Market Leader Toast Inc. to Expand Headquarters Overlooking Fenway…

04-27-2017

BOSTON, April 27, 2017 (GLOBE NEWSWIRE) -- Toast, the all-in-one restaurant technology platform...

Star Micronics Introduces the TSP100IIIU Thermal Receipt Printer

05-15-2017

Somerset, NJ – May 15, 2017 – Star Micronics, leading provider of point of sale and proof of tr...

TouchBistro Restaurant Point-of-Sale Raises CDN $16.3 million in Series C Financ…

05-31-2017

Led by Napier Park Financial Partners and Japan-based Recruit Holdings  New funds will be use...