How To Use Customer Service As a Loyalty-Building Tool

Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely to spread the bad word to friends and associates or to publish bad reviews on review sites. In addition, it’s six times more expensive to obtain a new customer than it is to retain an old one. Offering quality customer service is an excellent...

Read more

Noteworthy Point-of-sale News

Best and Worst Food Ordering Apps - TheStreet.com (7/19/17)

Trump Hotels Hit by Third Credit Card Breach In 2 Years - KrebsOnSecurity.com (7/19/17)

Shopify Adding eBay As Sales Channel For Merchants - TechCrunch (7/13/17)

PayPal Should Spend More Than $12 Billion and Buy Square - The Street (7/12/17)

Stripe Strikes Alipay and WeChat Pay Deal For China Access BBC.com (7-10-17)

Canada Releases Glow In The Dark Coins - CNBC (6/29/19)

See more noteworthy point-of-sale articles here

We know there's plenty of great POS related content out there, if you think an article is worth listing here, please use the footer menu to let us know.

Point Of Sale Industry News

Rooam Launches Payment Platform with Instant Close Tab Feature ​For Hospitality…

05-10-2017

Launched in the D.C. market, Rooam offers a new, secure and convenient way for people to immediate...

LOURDES HEALTH SYSTEM, MEMBER OF TRINITY HEALTH, SELECTS POS PARTNERS AS THEIR P…

07-14-2017

POS Partners, Inc. has been selected as the point of sale solution provider for Lourdes Health Syste...

Paris Retail Week: The European Business Event for Inspiration and Networking

06-22-2017

After the successful joint organisation of E-Commerce Paris and Digital(in) Store in 2015, a...

India (#1) and China (#2) Top the 2017 A.T. Kearney Global Retail Development In…

06-04-2017

CHICAGO, June 4, 2017 /PRNewswire/ -- The newest edition of A.T. Kearney's Global Ret...

SKUlocal Driving More Targeted Redemptions in Grocery Industry

05-30-2017

ST. PETERSBURG, Fla., May 30, 2017 /PRNewswire/ -- During a special grocery promotion in May an...

Why Streamlined Point-of-Sale Communication is About to Fuel a Restaurant Revolu…

06-13-2017

The restaurants of the future will be driven by data. It’s not a particularly bold statement. Analy...

Taking Coupon Personalization to a New Level

06-18-2017

By David Florence, CEO Mobisave Couponing has been modernized by the emergence of downloadable and...

Global Payments to Participate in Upcoming Investor Conferences

05-15-2017

ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a leading worldwide provider ...

PHP POSTM Partners with Novera Payment Solutions, LLC to Provide...

04-29-2017

(PRWeb April 30, 2017) PHP POSTM a leading provider of Web based software solutions designed excl...

Global Payments Announces Full Support for Android Pay in Canada

06-01-2017

TORONTO & ATLANTA--(BUSINESS WIRE)-- Global Payments Inc. (NYSE: GPN), a lea...

As eCommerce Soars, New Solution Leverages iPhone & Android One-Tap Ordering

06-21-2017

GRAND RAPIDS, Mich. and ZURICH, June 21, 2017 /PRNewswire/ -- eAgile Inc., a global leader ...

Rambus Teams with Google, Interac on Android Pay in Canada

06-05-2017

SUNNYVALE, CA, June 5, 2017 – Today Rambus Inc. (NASDAQ: RMBS) announc...

Cole Haan Selects Aptos Enterprise Order Management to Support Omni-Channel Reta…

07-13-2017

ATLANTA, July 13, 2017 /PRNewswire/ -- Aptos, Inc., a recognized market leader in retail te...

Customer Relationship Management (CRM) Market is expected to reach 81.9 billion …

05-22-2017

NEW YORK, May 22, 2017 /PRNewswire/ -- Highlights The global customer relationship man...

RevCascade Partners with Global Access to Connect E-Commerce Retailers

05-25-2017

New York, NY – May 25, 2017 – RevCascade, the ecommerce marketplace automation platform for retailer...

5 Reasons Retailers are Moving to Web-Based Applications for POS

06-11-2017

Web-based applications have changed the IT landscape because they require little upfront investme...

New Research Shows Brick and Mortar Retail is Here to Stay, But Needs a Digital …

05-03-2017

San Francisco—May 3, 2017—Adyen, the technology company reinventing payments for the global economy...

One Hour Translation:American E-commerce Websites Increase Penetration into the …

05-16-2017

Lehi, Utah, May 16, 2017 - A study conducted by One Hour Translation, the world’s largest onlin...

eWallets are the Future of Online Payments, Says G2A PAY

06-07-2017

 HONG KONG, June 7, 2017 /PRNewswire/ --   International trade evolves at a ...

NRF Supports Nominee to Lead Customs Agency

07-11-2017

WASHINGTON, July 11, 2017– The National Retail Federation today called on the Senate to confirm U.S...

BONAVENTURE SENIOR LIVING HAS SELECTED POS PARTNERS INC. AS THEIR ENTERPRISE PO…

05-10-2017

POS Partners, Inc. has been selected as the enterprise point of sale service provider for Bonaventur...

NEW CARD SECURE SMARTPHONE APP ELIMINATES ID THEFT & FRAUD

06-27-2017

LOS ANGELES (June 27, 2017) -- Sixteen billion dollars was stolen from 15.4 million victims of ident...

Ariane Systems and ALE Expand Strategic Partnership to Maximize Hotel Operations…

06-20-2017

Deeper integration of Ariane's industry leading self check-in solutions with Alcatel-Lucent Mobi...

Datacap and First Data add US EMV Support for Ingenico Group Smart...

05-24-2017

Chalfont, PA (PRWEB) May 25, 2017 Datacap Systems, leading integrated payments middleware provider...

Connect&GO and Mobeewave’s Cashless Payment Solution Enabled by Global Payme…

05-25-2017

May 24, 2017 08:47 AM Eastern Daylight Time MONTRÉAL--(BUSINESS WIRE)--Montreal technology companie...

Unified Commerce To Dominate Retail Software Spending - IHL

06-14-2017

NASHVILLE, Tenn. - June 13, 2017 - 86% of all software spend in retail is focused on the transformat...

Microsoft and Oracle lead $55.4b Retail Software Market - IHL Research

05-12-2017

NASHVILLE, Tenn. - May 12, 2017 - IHL Group announced today the release of its new research that r...

Retail Solutions, Inc. to Present with Ahold USA, Dannon, P&G on Supply Chai…

05-01-2017

MOUNTAIN VIEW, Calif., May 1, 2017 /PRNewswire/ -- Global retail data analytics leader Retail S...

Point of Sale Acquisition

05-09-2017

TAMPA, FL, May 09, 2017 /24-7PressRelease/ -- Barcode Media Group, Inc - the owner of ...

CX DISRUPTORS: A Retail Leaders Guide

05-08-2017

LONDON, May 9, 2017 /PRNewswire/ -- What was once considered cutting edge in retail, such...

Verifone Introduces Carbon 8, Latest Innovation in the Carbon #TRANSACT

05-09-2017

LAS VEGAS ETA TRANSACT (May 9, 2017) – Unveiling another beautifully-designed, integrated point of...

An Open Letter from Criteo to the World's Retailers and Brands

06-21-2017

NEW YORK, June 21, 2017 /PRNewswire/ -- After 23 years, Amazon has finally made the inevitable move ...

Jetlore Expands Sales Team to Meet Growing Customer Demand

05-23-2017

SAN MATEO, Calif., May 23, 2017 /PRNewswire/ -- Jetlore, the leading AI-powered predi...

Total Merchant Services Partners with Womply to Offer Groovv Insights

05-24-2017

Woodland Hills, Calif. (May 22, 2017) – Total Merchant Services, a leader in payment servi...

AIM To Host Data Capture Event At #RFIDLive

04-30-2017

            MORE news: Vantiv To Acquire Paymetric Retai...

Alcoholic Beverage Control Board Deploys Intellicheck's Age ID To Avert Underage…

05-18-2017

JERICHO, NEW YORK - May 18, 2017 - The Durham County Alcoholic Beverage Control Board (ABC) in North...

InternetRetailing Publish Reports Reviewing Performance of UK & Europe’s Lea…

07-07-2017

6 July, London Two new Top500 reports have been published by InternetRetailing, taking a comprehens...

Artificial Intelligence Comes to the Rescue for the Retail Industry

04-24-2017

LONDON, April 25, 2017 /PRNewswire/ -- Exponential progress in artificial intelligence (AI) and...

Branding Brand, Yext Integration Helps Retailers Drive Traffic and Dollars to St…

06-13-2017

PITTSBURGH, June 13, 2017 /PRNewswire/ -- Retailers no longer need to worry if their business i...

Como Brings Enterprise-Level Customer Engagement to Every U.S. Brick-and-Mortar …

07-19-2017

NEW YORK, July 19, 2017 – Como (www.como.com), a global leader in cloud-based customer engagement so...

Win the Morning with Masterpass and DD Perks

05-25-2017

PURCHASE, N.Y. – May 25, 2017 – To ensure coffee lovers get their morning started right, Dunkin’ Don...

Mastercard Launches Comprehensive Digital Payment Solution For Small & Midsi…

06-08-2017

The Mastercard B2B Hub with AvidXchange Helps Businesses Manage Invoices, Payments, and Supplier R...

ICT Enterprise Spend in Retail, South Africa, Forecast to 2019

06-07-2017

NEW YORK, June 7, 2017 /PRNewswire/ -- Emerging Trends such as Cashless Transactions...

Grubhub Partners with Point of Sale Leaders to Create Streamlined Restaurant Man…

05-17-2017

CHICAGO, May 17, 2017 /PRNewswire/ -- Grubhub, the nation's leading takeout marke...

Global Internet of Things (IoT) In Retail Market Analysis

05-15-2017

DUBLIN, May 15, 2017 /PRNewswire/ -- Research and Markets has announced the addi...

​Pay By Car? Cardtek to Host In-Vehicle Payments Event At BayPay Forum

05-16-2017

MENLO PARK, Calif. – May 16, 2017 – Cardtek, a leading international payment technologies provider, ...

AEVI and Tanda Partner to Simplify Workforce Management for Business Owners

05-24-2017

London 24/05/17 – AEVI has today announced a partnership with Australian-based technology company Ta...

Fantastic Sams Salons Enhance Payment Security with Ingenico Group and EPX

05-10-2017

Ingenico Group’s iCT 250 smart terminals powered by EPXPay provide seamless, secure payments for F...

National Digital Marketing Agency Increases Digital Engagement for Online Appare…

06-22-2017

PORTLAND, Ore., June 22, 2017 /PRNewswire/ -- With over 400 million impressions to date, 250K s...

PriceLocal Helps Shoppers Get Amazon Prices at 10,000+ New Stores Nationwide

06-14-2017

June ​13​, 2017-– Ann Arbor, MICH—Local shopping service PriceLocal has added 10,000 new stores to i...

SapientRazorfish Releases New Research for Retailers on Transforming Omni-Channe…

06-27-2017

NEW YORK, June 27, 2017 /PRNewswire/ -- SapientRazorfish, part of Publicis.Sapient, today relea...

Sterling Payment Technologies Launches New Website

05-22-2017

TAMPA, FLA. (PRWEB) MAY 22, 2017 – Sterling Payment Technologies, a leading provider of se...

Highlights from Celerant’s 2017 Client Conference

06-12-2017

Staten Island, NY (June 8, 2017) – Celerant Technology, a leading provider of retail technology, hel...

First Data Launches New Merchant Solution to Prevent Fraud Across All Commerce C…

06-01-2017

NEW YORK--(BUSINESS WIRE)-- First Data (NYSE: FDC), a global leader in commerce-enabling t...