AUSTIN, Texas – Oct. 24, 2016 –Convey, provider of the first enterprise solution focused exclusively on the end-to-end customer delivery experience, today announced the appointment of Matt Howitt as the company’s new Vice President of Product. In his new role, Howitt will oversee Convey’s product strategy and ensure the continuous innovation of Convey’s Delivery Experience Platform to deliver solutions that align with retailer and shopper needs.
According to Convey’s recent consumer survey, “The Cost of Poor Delivery: Four Steps To Go from ‘Cost Center’ To ‘Competitive Advantage,’” 66 percent of shoppers agree that delivery experience is a decisive factor when shopping online and 70.1 percent of consumers report they are unlikely to return after a poor delivery experience.
As the 2016 holiday sales season quickly approaches, retailers are looking to provide a delivery experience to retain customer loyalty throughout the holidays and beyond. The addition of Howitt to Convey’s leadership team will ensure Convey continues to deliver an innovative solution that takes the delivery experience to the next level.
Howitt brings over 20 years of experience as an executive at growing technology companies, most recently serving as Senior Vice President of Product for RetailMeNot, where he set the product vision and strategy for the company’s flagship U.S. brand and oversaw the company’s product roadmap and execution. Additionally, Howitt’s previous roles include serving as Senior Vice President of Engineering at RetailMeNot, Development Leader of Business Process Management at IBM and Vice President of Engineering of Lombardi Software.
“Convey is dedicated to providing shoppers with an exceptional delivery experience, from cart to door,” said Rob Taylor, CEO, Convey. “Matt’s addition to our leadership team adds expertise in eCommerce, growth and product development. He will help us to strengthen and enhance our platform to meet the evolving needs of Convey’s customers.”
Convey is the first enterprise solution focused exclusively on the end-to-end customer delivery experience. Our Delivery Experience Platform creates proactive delivery experiences modern shoppers demand and the operational efficiency retailers need. From parcel to freight and cart to door, Convey is helping the world’s largest retailers transform customer delivery into their next competitive advantage.
Founded in 2013, Convey is comprised of experts in artificial intelligence, big data analytics, retail, transportation and logistics. Learn more at: www.getconvey.com
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