Ace Hardware Uses Deputy to Optimize Workforce Management
ATLANTA–(BUSINESS WIRE)–Deputy, an award-winning workforce management software company, today announced that several Ace Hardware locations have turned to the Deputy solution to streamline efficient operations and optimize workforce management practices. Ace Hardware is one of the world’s largest hardware retail cooperatives with more than 5,000 locations locally owned and operated across the globe.
“Deputy has really improved the way we operate our store,” said Bobby Heuser, Owner of Heuser Ace Hardware store in Bluffton, South Carolina. “When we opened in 2015, we made it our goal to provide the best customer service and to operate in the most efficient way possible. Deputy allows us to achieve this by simplifying management tasks including scheduling and payroll to free up important time to better serve our customers. Deputy is everything we need it to be.”
Deputy’s best-in-class, cloud-based and user-friendly platform enables companies of all sizes, including franchise businesses like Ace Hardware, to tackle the multifaceted tasks of managing an hourly workforce. Features like mobile clocking in and out capabilities, scheduling, meal and break compliance, task tracking and performance management enable business owners to seamlessly manage employees with ease.
“I used to spend up to eight hours a week creating my staff’s schedules,” said Darrell Moseley, Owner of the Ace Hardware Hillyardstore in North Spokane, Washington. “Now, with Deputy’s integrated timesheet and scheduling feature, this previously laborious task only takes a couple hours, leaving my time open to pay attention to other critical matters—bettering our store’s performance.”
Since utilizing Deputy, the Ace Hardware franchise owned by Heuser has been recognized by Ace Hardware corporate as the “Coolest Store 2016,” and won industry-leading awards such as “Best New Store in America” by the Hardware Connection Magazine and “Young Retailer of the year” by National Hardware Retailers Association. Deputy offers a free trial of their franchise feature set to assist any type of business navigating regulations, scheduling and compliance issues.
For more information on Deputy, please visit www.deputy.com.
About Ace Hardware
For more than 90 years, Ace Hardware has been known as the place with the helpful hardware folks in thousands of neighborhoods across America, providing customers with a more personal kind of helpful. In 2017, Ace ranked “Highest in Customer Satisfaction with Home Improvement Retail Stores, Eleven Years in a Row,” according to J.D. Power. With more than 5,000 hardware stores locally owned and operated across the globe, Ace is the largest retailer-owned hardware cooperative in the world. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and also have distribution capabilities in Ningbo, China; Colon, Panama; and Dubai, United Arab Emirates. Its retailers’ stores are located in all 50 states, the District of Columbia and approximately 55 countries. For more information on Ace, visit acehardware.com or the Company newsroom at newsroom.acehardware.com.
* Proprietary J.D. Power 2017 Home Improvement Retail Stores Study results are based on experiences and perceptions of consumers surveyed February-March 2017. Your experiences may vary. Visit jdpower.com.
Founded in 2008, Deputy is headquartered in Atlanta, U.S., and Sydney, Australia, with offices in the United Kingdom and the Philippines. As the ultimate workforce manager, and an Apple Mobility Partner, Deputy offers best-in-class technology in a cloud-based solution that simplifies scheduling, timesheets, tasking and other employee communication. This, coupled with brilliant mobile apps and one-click payroll integration, equips business managers with the tools they need to get out of the back office and into the action. More than 60,000 workplaces in 73 countries use Deputy to manage their employees. For more information, visit Deputy.com and follow @DeputyApp.