Battlefield Tour Company Expands with POS Software

gettysburg bus

The Product 

Gettysburg Battlefield Bus Tours has operated in Gettysburg, PA for over 50 years. Offering a unique perspective on one of our nation’s most well known landmarks, Gettysburg Battlefield Bus Tours offers both an open-air Double Decker Tour and a climate-controlled Enclosed Coach option. Both of the company’s tour options include a Licensed Battlefield Guide. In addition to the touring options, Gettysburg Battlefield Bus Tours also operates a large gift shop in which visitors can purchase the perfect commemorative gift to help remember a visit to one of America’s most storied destinations. 

The Challenge

The unique combination of tourism/ticketing and retail that this company provides means no ordinary point-of-sale solution would suffice. Great retail service is not enough; Gettysburg Battlefield Bus Tours also requires an advanced ticketing solution for its POS. In 2008, the company began a search for the ideal POS solution for its complex needs, eventually deciding to give its business to Visual Retail Plus. The choice came down to Visual Retail Plus (VRP) because it offered a flexible and comprehensive solution for all of Gettysburg Battlefield Bus Tours’ retail and ticketing needs.

The Solution

The initial install of the new POS solution was completed in fall of 2009, but over the following years the company added several more computers for its receiving, reservations, and check out needs. As time passed and business grew, they found they had a need for additional terminals. The true test of Gettysburg Battlefield Bus Tours’ satisfaction with VRP as a POS provider came when they chose to do away with the traditional registers at two museums they operate and install VRP’s Point of Sale in both. The company cites VRP’s first class customer service, knowledgeable technicians, and user-friendly software as reasons it stays with the POS provider.

gettysburg counterThe Outcome

Going forward, Gettysburg Battlefield Bus Tours trusts that VRP will remain at the top of the industry and continue to stay on the cutting edge of POS technology. The company believes this will help it to stay successful for many years to come. Of the company’s relationship with Gettysburg Battlefield Bus Tours, VRP President Dafna Halevy says, “When customers like Gettysburg contact us to assist with an issue that no other Point of Sale company was able to solve, we already know it is going to be a win-win relationship. More than that, we enjoy seeing how a collaboration of our mutual hard work allows them to grow as a company by adding more locations.”

The Specs

Brandon Deardorf, Assistant Manager at Gettysburg Tour Center reports that Gettysburg Battlefield Bus Tours is running its POS on the following equipment:

Server: Dell PowerEdge 840 with Intel Xeon CPU x3220 @ 2.4 GHz processor; 4.00 GB RAM; and Windows Server Standard Service Pack 2 (32 bit OS).

Computers: 4 Dell Optiplex 360s running Windows XP Professional Service Pack 3 (32 bit OS); Pentium Dual-Core E5300 @ 2.60 GHz processor and 2.00 GB RAM.

3 with ELO touchscreen monitors at 17’; 3 with Datamax E-class Ticket/UPC printers; 1 with Datamax O’Neil E-Class Mark III Ticket/UPC printer; 3 with Symbol bar code scanners; 3 with Star TSP 700 II Receipt Printer; 3 with APG Cash Drawers

1 Dell Vostro running Windows 7 Professional Service Pack 1 (32 bit OS) with Intel Pentium CPU G620 @ 2.60 GHz and 2.00 GB RAM. Dell Vostro is running a Star TSP 700 II Receipt Printer.

For more on Gettysburg Battlefield Bus Tours, click here.

For more on Visual Retail Plus, click here.

Written by Kathryn Cunningham 

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