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Good customer service is an important goal for any company. Customers who have bad experiences are not only unlikely to come back, but are also likely...
Whether you’re an experienced restaurateur or just getting started, it is vital to stay on top of the newest trends and news in the restaurant ind...
If you’re a successful retailer, it’s because you are selling a product that you know customers want. Over the course of your business, you have n...
In their early days, department stores were the epitome of innovation. Towards the end of the 19th century, Marshall Field was challenging the old-fas...
On the surface of it, 2017 has not been the most auspicious of years for brick and mortar retail so far. American retailers have been closing st...
Retail is a tough industry to survive in. The competition is rough, margins are low and customers are demanding. Therefore, retailers have reinvented ...
The retail landscape as we know it today is no longer just about buying and selling products -- it's about quickly adapting to change and dr...
This article is about the differences between content (such as an expert article, case study or thought-leadership piece) and press releases. Both con...
4 Big Challenges for Retailers, Solved with Predictive Analytics
The most successful retail companies use data science and predictive analytics to im...
Today’s consumers respond to personalized engagement with the retailers they love and trust, but building strong relationships doesn’t happen ov...