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Learn how to gain customer loyalty with these 10 tips. Excellent customer service. Create a sense of community. Use social media. Be honest and reliab
There is no doubt that Black Friday is the busiest shopping day of the year. The National Retail Foundation (NRF) reported that last year 174 million ...
Customer engagement has evolved to encompass much more than enticing shoppers into your store with flashy signs and gimmicks to encourage them to spen...
How many of your guests are familiar faces—those who return time and time again? If you’re like most restaurants, approximately 40% of your busine...
These are challenging times for brick-and-mortar merchants. Across the world’s top 250 retailers, the average annual rate of revenue growth has decl...
As a restauranteur, you’re in a battle every day to provide a better dining experience than your competitors. It used to be that if you offered high...
Valentine’s Day isn’t just the most romantic day of the year...it’s your time to shine! You’re not just selling a delicious dinner, you’re s...
By Stephen Boidock, Director of Marketing & Business Development, DrumrollNow that Black Friday and Cyber Monday are in the rearview mirror, w...
Sales teams that use a traditional CRM find themselves wasting valuable time. They could be closing deals, yet their hours are taken up logg...
GlobalData forecasts that total retail sales will increase by 1.9% in Q4 this year.• Although this is up on the 1.5% increase recorded last year...