Clover Point of Sale Does On-Demand Delivery Too
The emergence of the on-demand and sharing economy is steadily transforming commercial behavior. With just a tap of a smartphone, consumers have immediate access to nearly any product or service: a ride to the airport, dry cleaning and even food from their favorite local restaurant. As consumer demand for convenience and instant gratification continues to build, local mom and pop businesses looking to remain competitive with big names like Starbucks and Jimmy Johns must be able to provide the convenience of online ordering and on-demand delivery without having to completely restructure or make significant capital investments in infrastructure like fleets of delivery cars.
While many business owners recognize the changes in consumer expectations, they often lack the resources to staff and manage such an operation; or so they think. Luckily, a simple and affordable delivery solution is available directly on their Clover POS system. Available for download in the Clover App Market, UberRUSH eliminates the logistical nightmare associated with hiring and managing a delivery fleet, or using other food delivery platforms that don’t allow for direct point of sale integration, leveling the playing field for small to mid-sized businesses to stay competitive.
Business owners — including those who may have previously considered on-demand delivery too difficult and expensive to manage— have a user-friendly way to dispatch and track deliveries without hiring delivery personnel. For, say, a restaurant, this is especially helpful during the lunch rush, when long lines and large orders are likely keeping employees busy and unable to efficiently service customers in store while also taking and completing remote orders and deliveries. As the POS is an integral part of the exchange of goods and services, it is more cost efficient to deploy a delivery service that can be managed and monitored from the point-of-sale. Store owners also have the option to take on the delivery costs or pass it to the consumer.
Expanded Customer Reach
Small businesses, especially those with high quality or novelty goods but only one location, may frequently field feedback from customers wishing that there was a more convenient way to purchase these goods: “I would order these scones every day if this shop wasn’t so far from my house.” Using UberRUSH on a Clover POS device, business owners can retain customers who may have decided to shop elsewhere in the interest of convenience. The same holds true with potential new customers who have heard rave reviews, but are not within a convenient distance. Delivery capability means being able to translate word of mouth into sales. Business owners can now send goods straight from their POS to the customer at his or her desk or front door, expanding the geographical reach of loyal and new customers.
Other online ordering and delivery solutions have store owners running to the back room to check a computer for online orders. This is not only time consuming, but also increases the risk of missing orders or incorrectly filing them. It also presents challenges for business owners looking to sync their inventory and customer database across multiple, incompatible platforms. With UberRUSH, the transaction stays within the Clover POS. This means the employee at the front counter can serve customers both in the store and across the city without leaving the helm. It also means other business management needs, such as tracking inventory and customer information, sync flawlessly with the existing methods of tracking those elements in-store. The Clover App Market is filled with more any 125 apps to choose from, designed specifically to improve all aspects of owning and running a business.
For local businesses, online ordering and on-demand delivery is more important than ever in expanding and retaining a customer base. UberRUSH in the Clover App Market allows for business owners to harness the power of online ordering and on-demand delivery without sacrificing quality, time and money, all from the most integral piece in the exchange of goods and services, something likely already in place: the point-of-sale.
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